8.1 Windows Pro problem with HP OfficeJet Pro 8600

I am running Windows Pro 8.1.
I tried to install the software and drivers for HP OfficeJet Pro 8600 without success.

I tried to remove the software, reinstall, reboot the computer, do a 'clean' start, and nothing has worked so far.

I received the following error message:

Impossible to install a file that is necessary because the CAB file c:\users\User\appdata\local\temp\7zS2EAD\OJ860x64.cab has a signature digital invalid. This may indicate that the file is corrupted.

The error message is the same every time I try something new.

I am able to print, if I add the printer through the option "add a printer" in Windows Explorer, but I want to install the complete software so that I can scan also.

I downloaded more than 10 times the files several associates of troubleshooting: troubleshooting HP Installation failure MSI, HP Print and Scan doctor, but they have not helped at all.

Any suggestions would be greatly appreciated.

Hello Alfitoand welcome to the Forums of HP, I hope you enjoy your experience!

I see that you have found errors during the installation.  I want to help you with this.

I would start by trying to install on another account on the computer.

It also seems that there may be a corruption in the temp directory.  I suggest you remove all your temp HP folder.  I am including the steps to get the specific folder:

-On your keyboard, hold down your windows key and R key

-A 'RUN' box will become available

-Type in %Temp%, and then hit

-Open your folder that begins with 7z

-Delete everything inside

-Restart your computer

Once you have done this, I recommend reinstalling the software using the HP printer install wizard for Windows.

If this does not resolve the issue, I would recommend going to your home screen in mosaic, and typing in CMD and press to enter.  That will take you to your command prompt.  In you command prompt, type sfc/scannow, and then press ENTER.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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