Windows 7 problem with Kodak scanner i2420 - software Smarttouch

Hello, someone had a problem with this kind of scan? On my desktop, there is a problem with smart touch, whenever I scan I have to restart or relog into a computer one then try again... Sometimes it works for a few hours, but sometimes I scan 1 or 2 pages and then stops scanning... The driver must have the connection, because there the scannner is a green arrow for connections... My computer is a HP and windos 7 Pro is instaled. I have checked the event viewer, but found nothing... I disabled the antivirus protection, but the problem is he stil... I know that this is not the right forum, I don't end protected by a kind of kodak support forum or something, maybe someone faced this problem?

Thank you for your answer.e

Hello

Yes, you are right that this is not the right forum to ask about Scanner Kodak. If you were not able to find any support for Kodak forum so here are two links that might help you to achieve them and find answers to your questions.

For the KODAK consumer product support

Kodak FAQ

Hope that the information provided is useful. Let us know if you have any concerns related to Windows. We will be more than happy to help you.

Kind regards

Tags: Windows

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