810-150ea Phoenix envy: HP PC diagnosis UEFI

Similar Questions

• Impossible to upgrade the video card on 810-109 Phoenix Envy

  I bought a new desktop computer (810-109 Phoenix) and wanted to upgrade the video card. The new video card is a Zotac GTX 660. The thing is that the system does not boot with the new video card. I got continuous beeps from the system. I used 6 PCI-E power connector pins. The power suply is expected to support the video card, as it is listed as 600W and it is the wat recommended for the video card. I am runing Windows 8.1 64bits.

  Help, please.

  Hello:

  When you add a video card no HP in a PC provided with W8/8.1, you will need to change 2 settings of the BIOS before installing the card.

  Please read the info on the link below and hopefully that will solve the problem for you.

  http://support.HP.com/us-en/document/c03653200

• 810-492nd Phoenix ENVY: how many unused power and sata connectors connectors are there?

  How many unused power and sata connectors connectors are there? I intend to add 2 internal hdd and 1 ssd to the PC.

  Twosix, welcome to the forum.

  HP does not provide this information in the specifications.  However, there are the following drive bays:

  Size of the Bay

• 810-160 Phoenix envy: envy phoenix 810-160: try to install Win10 after BSOD and format; drivers not found

  A few weeks ago, I got the BSOD and could only reformat without saving. After a data recovery service ravaged my hard drive, I bought a new drive. My recovery disk is not found (my guess is the woman she pitched in one of his fits of cleaning). Of course, I have to re - install the operating system and bought Win10 home.

  I plugged the USB and started the installation, but now get a message that no driver device were found. It is a pain, but it makes sense. Went to the website of HP drivers on your laptop and downloaded all the drivers, it produces for my specific model.

  Where I'm stuck:

  I have a pop up that says "Windows Setup" and "Select the driver to install", with a window not populated. I plugged my USB key containing the drivers and found him - USB key (H.) I chose this drive and the folder where I placed the drivers. Click OK and I get the message "no device driver has been found. Make sure that the installation media contains the correct drivers, and then click OK. »

  If I have the drivers provided by HP and they are not recognized, how do I proceed?

  Hello:

  Make sure that you dΘmarrez from a USB 2 port.

  You will not be able to install Windows from a port USB3.

  If you have the W10 installation media in a USB 2 port, windows can you are looking for the sata controller driver, so see if it works...

  Download the drivers from this link below (first or second listed file - 1 file listed (64-bit).

  https://Downloadcenter.Intel.com/download/25165/Intel-rapid-storage-technology-Intel-RST-RAID-driver

  Extract (copy) the files on a USB FlashDrive without all records.

  With the flash player and the installation media W10 plugged into the machine, boot from the W10 installation media.

  After selecting the install now option, select the training - Advanced menu, Options and select the option load a driver.

  You should now see the storage driver files listed.

  If you check the box, it only includes the compatible driver.

  Follow the prompts and I hope, W10 will install.

• 810-160 Phoenix envy: turn off the lights inside the PC

  This computer will turn bright red. How do you turn off the infernal red lights inside the PC?

  Hello @onesa,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how the computer turns bright red as part of the aesthetics of your desktop computer chassis, and you want to turn it off. I'd love to help you!

  To find out what chassis PIN to remove the motherboard of your system (which should turn off the red lights), contact our technical support 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

  Concerning

• Upgrade SSD Phoenix envy h9-1360ez

  Hello

  I want to update my (original) GB of SSD 128 a 512 GB, because its almost full. Problem is, I couldn't find a disk imaging software that can handle UEFI and there is no way to boot from the DVD or USB key, at least I could understand one.

  Details:

  Model: Phoenix envy h9-1360ez
  Product: C5V66EA #UUZ
  Software-Aufbau #: 12CE3RR8606 #SUUZ #DUUZ
  OS: Win8 6.2.9200, x 64
  Memory: 16GB

  Start-Disc: 128 GB

  HD: 1.5 TB

  Is there a way how I can solve this problem?

  Thank you for any suspicion

  Hello:

  I used this W8 file that runs on the PC in the USA/Canada. It can also run on the PC from other countries too, but I don't know about you.

  https://docs.Google.com/file/d/0B0W9PBigPy94aVJWSndyTFNFMzg/edit?USP=drive_web&PLI=1

  Then use this tool to transfer the file to a flash USB DVD or 4 GB drive.

  The tool also performs the bootable file.

  http://www.microsoftstore.com/store/msusa/HTML/pbPage.Help_Win7_usbdvd_dwnTool

• HP Envy Phoenix Deskto 810-160: HP Envy 3F6 Office Boot Error at power on

  I have a problem of problem with my desktop HP Envy Phoenix 810-160 to initialize.  1 TB HDD and SSD 16 GB.  Originally Windows 8 and put to update with 10 "free" Windows OS

  Back after a 13-day trip and got the hard drive error (3F0).  UEFI Diagnostics tests all passed several times.  After the passage of parameters of the BIOS back to default settings, error changed to 3F6.

  Whenever I start now, I almost immediately get the blue window Hard Drive Error (3F6). I hit F2 and go to the Diagnostics.  Ignore the coming out by... the computer starts - but very slowly.  Later works perfectly until I stopped him.  Takes a long minutes to finally stop (all lights out).  Computer is 30 months old.

  My 16GB SSD NO appears in Device Manager, but NOT in Solution Explorer.  In Windows 10 disk management, the SanDisk 16 GB SSD presents itself as shown in the red circle icon with an arrow pointing down, 14.9 GB, disk 2, unknown, uninitialized and 14.91 GB unallocated.  I thought it was supposed to be the startup disk 'rapid '.  I'm afraid to "initialize" this SSD lest I could format it and lose what is on it.

  Can you HELP me?  Don't you think that the SSD does not work as it should?  If it's the "Startup disk" How is that windows starts in all?  Uninstall physically the SSD drive would help?

  Thanks in advance, Bill

  Hi @dynaquest1,

  Thanks for the reply.

  Because the operating system is installed on the main hard drive and the PC works well. You can go ahead and install the player mSATA with no configuration is required.

  I hope this helps.

  Kind regards

• HP Envy Phoenix 810 desktop: Hp Envy Phoenix start loop

  I have a new HP Envy Phoenix Office - 3 weeks. I had the boot loop after the first few days and there are still a few days. Both times, the computer has been re-set to factory conditions. In the meantime, I got the blue screen of death - which was resolved with the support on the website.  Reinstall all the programs is tedious - and tracking down licenses for anti-virus programs that I use etc.

  The latest HP support, stated that the HP updates have now the same as the windows updates - and activate updates. I disabled updates of HP but not windows.

  Support has been nice, but I'm worried that the computer is missing something.  It has a 250 GB SSD - 32 GB of Ram.  I have 3 years warranty at home.

  I asked the technician, if this seems to be a hardware or software problem. No response says.  I had a lot of HP products but never this experience.

  Thank you

  rinkles1

  @rinkles

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  Thank you for visiting the Forum from HP Support.

• Setting up RAID 1 on 810 Phoenix ENVY

  Hello

  I just got my DESIRE 810-150se with two 1 TB drives.  I expected to be configured to RAID 1, it is configured in RAID 0. I made three calls to HP, but I was not able to get information on how to change the configuration.

  I suspect that what I have to do is to delete the RAID volume, and create a new. I know that will delete everything on the drives. That's fine, but I can't find any way to access the RAID configuration in the BIOS. There is an option under RAID or AHCI storage but I can't find how Manage the RAID array.

  Any help would be appreciated.

  Thank you.

  RSchlierbeck

  Update:

  It's mostly the response. CTRL + i does not work on my pc so I was not able to configure the RAID array in the bios. I had to take a path a little more closely.

  The notice on the third drive was really good. Using a third disc allowed me to use the windows utility base Intel. Here's how I did it.

  1. Installing third drive of the same size and start-up in windows. Initialize the drive as GPT.
  2. Reboot into BIOS and disable secure boot.
  3. PC power off the power and unplug the two original disks.
  4. Put the first disc of recovery media (I did the DVD instead of USB)
  5. Boot into the BIOS, and then select start up options. Select the DVD.
  6. Recover on a single disc.
  7. Turn off the power and connect one of the original disks.
  8. Power and start up in windows.
  9. Use the Intel utility to create a new RAID 1 volume and assign the current readers.
  10. Let the utility rebuild the table.
  11. Turn off and unplug the third drive. Plug the second of the original disks.
  12. Power and start up in windows.
  13. Use windows powershell to run diskpart
  14. Select the second disk, and use the clean command to remove all partition information. (http://www.winability.com/delete-protected-efi-disk-partition/)
  15. Run Disk Manager to initialize the disk.
  16. Use utility Intel to mark the disc newly added as a spare for the volume.
  17. Restart Windows and let the RAID Utility rebuild the volume.

  It was a long journey around the block, so to speak, but I was able to create the RAID 1 array and I works fine now. As a bonus, I connected the third drive and deleted from the table so it could be used as an additional drive in the system.

  I'm sure about why you can't manage the array from the BIOS, but using ctrl + i does not work. The utility tries to start, but then the system signals that it is missing or configured incorrectly. I guess that there is a way to get a version of UEFI, but I don't know how or even where to go to find it.

  Fortunately it can all be Windows with the Intel utility. It takes just.

  Thank you very much for pointing me in the right direction with this. He did the difference between the maintenance of my new PC instead of having to return and buy a new.

  RSchlierbeck

• HP Envy Phoenix 810-460: HP Envy Phoenix 810-460 K5G86AA MSI Kaili2 MS - 7826 V2 Intel Socket 1150 Broadwell upgrade

  My father bought this computer in August of last year just before that the 1150 of Socket Intel chips Broadwell (5775 i7 and i5 5675 C).  This HP computer contains a Z97 chipset which should have support for both of these chips with a BIOS update.  However, I have not seen any this BIOS update released from HP the HP PC Hardware Diagnostics UEFI which I can't not running on his computer.  It will be prudent to drop the chip in one of these processors without a BIOS update and properly executed?  Thank you.

  Greetings,

  I don't think that the Broadwell chip will work on this PC BIOS from HP support.

  There is a BIOS Update HP under Win 8.1 (sp71809.exe). There is no documentation HP included that this update of the BIOS also supports Broadwell.

  See you soon!

• Graphics upgrade to HP ENVY 810-109 Phoenix map

  Hello

  So I'm kinda a noob full when it comes to what whether computer associated, so I was hoping that someone could inform me on whether or not to buy a new graphics card and install it would be possible based on the specs of my computer.

  My specs are in this link: http://support.hp.com/us-en/document/c04119478

  And the graphics card, im looking to buy is this one: http://www.newegg.ca/Product/Product.aspx?Item=N82E16814487028

  If you can also explain what it is, I'm looking in order to tell if a graphics card may or may not be installed in my PC (just for future reference so I know what to look for) would be great

  Thank you

  I'm not sure what the first answer talking about.  Computer parts are completely standardized, and (of course) allows you to determine if the parts are compatible.

  The motherboard of your computer's MS-7826 (Kaili).  It has a 16 x PCI-e 3.0 housing.  That's exactly what the card needs.  It then comes to know if you have enough power to run it.

  The card says that he needs to "power supply of 400 watts or more with a minimum of 20 amps on the + 12 rail v.  Your diet is a diet of 600 watts with 2 "PCI-E power connectors (for high-end graphics cards)."

  That's all you need.  If you're still not sure about that, order gold Amazon.  You will be able to return the card, if this does not work, and there is no shipping cost.  The only thing left is to know if the card physically fits.  Just measure.

  Also, remember that the computer you bought is a high-end computer intended to be ugraded.  Do not trust people saying that you could not switch from a scalable computer, especially when they base their reasoning on the possibilities at a distance without explaining further.

• HP ENVY Phoenix PC 810 201ng: HP ENVY Phoenix PC close that it self or displays the blue screen

  I have this computer 4 days there, brand new and it has a few problems.

  The graphics card temperature goes up to 94 C.

  I had a few times the blue screen with these errors: IRQL_NOT_LESS_OR_EQUAL and SYSTEM THREAD EXPECTION NOT HANDLED.

  Computer, it overwrites oneself without showing any message and then turn it on again.

  I don't know what is happening. Someone please tell me what to do to solve this problem. Sometimes it freezes in firefox.

  SSD working on 65 c degreees.

  I have included the image here files: http://www44.zippyshare.com/v/HZvoTsN6/file.html

  I really need help here.

  You must send e-mail to Hp sales representative for your problem and return to store.

  See you soon

  Sophieestival

• Phoenix envy 810 - 170st: upgrade upgrading graphics Envy Phoenix 810 - 170st

  Update recommendations for nvidia GeForce GT 640 4 GB graphics to enhance the overall performance / game rooms. Looking again 760 GTX. series or better.  My motherboard is Pegatron Corp. 2ACE (socketO)

  Also please tell me what is my diet.

  Thank you

  Hello

  The specifications for your PC indicate a 600 Watt power supply.  I suggest you open your PC and inspect the PCI-E power connectors.  How much is available and how many pins on each connector.

  The most recent 7xx and 9xx NVIDIA graphics cards should be compatible with your PC.  You just need to match the graphics card with the size of your diet.

  HP Secure Boot Windows 8 themes Computer does not start after the installation of a video (Windows 8) card  

  BTW - some manufacturers took the NVIDIA GTX 760 of their product servers.

• HP ENVY Phoenix 810-160: HP ENVY Phoenix 810-160, no video at startup, on occasion

  When you press the Start button on my new computer, quite often it has no video for my screen output even if the computer turns on and seems to be running.  I must shake the switch and sometimes even put it off, and then turned to get video output.  All ideas, this is a new computer and I can't wait to send it back, but don't want a constant problem?

  It is a hardware problem and must be sent for repairs.  Talk to them first, you may just send the rear monitor.

• Deskto Phoenix 810-160 HP ENVY: optical audio output jack

  Just bought this new desktop computer and run the output through the optical audio output jack audio in my receiver, AWESOME!  Was wondering if I could connect an optical audio divider to this Jack and divided the audio output of the computer of TWO distinct receivers?

  Appreciate the work you people are doing at HP, have already ordered your suggestion on Ebay for less than $5.00 with free shipping.  I'll let you know if it works, my knowledge of electronics is not old enough to know if the signal from the optical output on my HP computer Jack is strong enough to divide and two stereo receivers to power without a signal amplification.  Thank you very much!