867VAE-w internet troubleshooting

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• Internet troubleshooting charges - now showing lines of credit card fees

  Hi all
  
  I have a responsibility Internet charge troubleshooting (liability Standard), in the present when I have a report of research spending and then when click on the confirmation of his watch page not lines of card fees credit on the page of the invoice number.
  
  For example, the invoice number is 000189 which amount of 1500 (credit card by 1000, 500 through cash)
  so when I search this invoice number in "Internet helpdesk costs" and go through the page of confirmation... his watch just the money according to expense lines his poster not the lines of credit card charges...
  
  Is this a bug... or did I miss any module installation expenses...
  
  Plsss help out me...
  
  Thank you and best regards,
  Pounet
  
  Published by: Pavan_paa on June 6, 2013 15:50

  Issues resolved by activating the profile option "GOOSE Enable-credit card" at the level of the site.

• HP pavilion 500 - a60: erratic internet connection

  With the help of hp pavilion 500 - a60. 3 years.  Just go to uverse internet.  Several times per minute for 10 seconds let connect to internet and flickiering of thin lines on the screen.  Att says tech problem is w/workstation.  It was suggested that it is to old for higher speeds of the internet.  Running @16. 75 Kbps.  Also the virus/malware issue.  I found some maleware and it was quarentined.  Do I have to old one computer or is there a problem of processer, virus problem?  Thanks for the help.

  Hi there @Packie33,

  That the Forums are with you!  I understand that you are having problems with your internet connection.  I'm happy to give you a helping hand with this.

  First of all, in response to the assertion of a fact on your system by being too old for a connection high speed, it is false. Your computer is configured with Windows 8 or 8.1. Computers that were there when Windows 98 came out were capable of high speed internet of one kind or another.

  A more valid concern is what is happening on your computer or with the hardware or virus/malware problems that you described.

  I suggest that you first cross this document: HP - slow Internet troubleshooting (10, 8 Windows) computers, but for the time being refrain from Step 7. You can try your ISP again later.

  Depending on whether your connection is wireless or wired try one of these documents:

  HP PC - Troubleshooting wireless network and Internet (Windows 10)

  HP PC - troubleshooting wired home networks (Windows 10)

  After everything checked and if your connection is still slow, then try contacting your ISP again.

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• HP PAVILION series P6000: could not get on the internet

  This lasts for 3-4 months. (have been using my laptop to the internet) Everytime I open internet, all I get is a page that says - can not display the page. When running the diagnostics, I get error 651, cannot detect networks, can not detect the proxy settings and a little more. I spent hours. on the phone with Comcast and they their test modem/router and anything else they could think and quite checks very well. In the Device Manager, all drivers are good to go. A Comcast tech thought there could be something in the computer that will be put into market (radio switch). I also tried to replace the ethernet cord, computer is wired. Frustrated, Mjs58

  Hello @mjs58,

  I understand that you are not able to connect to your wired network, and I'd love to help you!

  To re - establish a coherent link between your computer and the network, I recommend later in this document on the Troubleshooting Wired Home networks (Windows 7). This should help to run a diagnostic on your system using the network and Internet troubleshooting, as well as measures to maintain your system on the cable network.

  In addition, I suggest also follows the steps below to ensure that your power management settings do not interfere with your network connection:

  1. open DEVICE MANAGER
  2. open the NETWORK CARDS
  3. right click on the WiFi adapter for the pc and left click on PROPERTIES
  4. click on POWER up.
  5. remove the check mark beside : ALLOW the COMPUTER TO TURN THIS DEVICE SAVE START STOP
  6. click on OK
  7. close DEVICE MANAGER and test.

• Cannot find a wireless network with my HP Pavilion

  I really need help. I had this problem a couple of times, and every time I had to restart my entire computer and reinstall everything before I could connect again. The computer has no connection with a cable problem, but he says he can't find a Wi - Fi connection. I would really avoid the reboot and restore the computer to a fifth time if I could. I don't know the details of the computer, I think it might be a Touch 14z...

  Hi ImpossiblyOswin,

  Here is a document from HP Networking Wireless and Internet troubleshooting support with a number of troubleshooting steps to try to including buildings in the troubleshooter in Windows. This information you provided was what I was looking for. When you mention reinstall in your first post, what are you reinstall?

  Thank you

• Pavilion 500 215 el: audio problem Windows 10 anniversary update

  I have an audio problem, then before moving to Windows 10 or the update of the anniversary of the audio working properly after the update I noticed immediately that the sound is distorted or "crunches".
  I haven't identified the problem because it's random, very often and it's very annoying, my sound system is its IDT DTS + I tried to reinstall the drivers with the latest version but some of the problem persists...
  Only, I noticed that the problem is more 'feel' when the bass setting is higher or when I change the audio setting to my taste.
  I ask you to help also became very boring because without my custom settings is really horrible!
  Thank you.
  Sorry for the English, but this isn't my mother tongue, I used google translator.

  Hi there @Alexcpp,

  Welcome to the Forums of HP Support!  I understand that, after the update of Windows 10 anniversary, you had some sound problems.  I'm happy to give you a helping hand with this.

  Check the support page for your model of HP Pavilion 500-215el desktop PC, there don't seem to be updated drivers, and you have already tried to reinstall existing ones.

  You can always try to use the HP Support Assistant, HP PCs - using HP Support Assistant (Windows 10, 8, 7) to see if there is a driver available that is not displayed on the support page. It is unlikely, but there is always a chance that the page has not yet updated.

  Another possibility is to make some adjustments on your system, just in case there is another driver or software that interferes with the audio, which could cause problems of lag. You can try the search, even if these: computers HP - computer is slow (10 Windows), HP - slow Internet troubleshooting (10, 8 Windows) computers.  They are never a waste of time because often there is something that could help the overall performance of the system.

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• Presario SR1463CL with drivers problems

  Please be tolerant of beginners.

  I purchased a SR1463CL to add to a DELL Dimension - old but never fails. -the HARD drive was crushed. I replaced the HDD Samsung with Western Digital. I have replace the dial-up modem. All this without problems. I installed Windows XP Pro and SP2 update. My system detects "New hardware" drivers VGA Compatible and multimedia controller. I have had no success finding the right drivers and their installation. My monitor works find, but I have no sound.

  Poster 'sounds, video controllers' Device Manager with the problems. Initial device showed sound and audio by default to the Modem. I removed which and at this point no device is indicated.

  Device Manager shows no driver found for new hardware and online search has failed. Windows Update detects any is available. I checked on the resource one manufacturing line have failed in my downloadsfrom RealTek and Nvidia.Dial - up has had major periods and material has been identified as there's no way for the system. Previous owner had made the back-ups-DVD-but they went "purple haze" and could not be read. That's why I installed XP Pro.

  My modem does not work on and additional time. It will connect and funtion but after a few minutes I'll get "Page not found" displayed.

  So, I use my Dell Dimension for internet troubleshooting. Any help is greatly appreciated.

  Respectfully.

  "Submariners do it deeper."

  Thanks for the information. Due to serious conflicts resulting from auto-updates from microsoft, which I had to reformat the HARD drive and have located since the necessary drivers to the www.sis.com for VGA and www.realtek.com for audio AC 97 readers to be precise. Manually review and choose downloads in the future.

  "Greens, all councils prepare to dive."

  Thanks again for your help. It is greatly appreciated.

  Bamabubblehead went to the abyss.

• HP Envy m6: need to update my ram on my hp Envy m6 (AMD A6), currently its 4gig I can he move to 8 GB.

  its becomes slow, I use to play games with the laptop, but now it's not as fast as it was, as it takes the usual time to load google chrome or open a page on chrome or any other browser, even with the internet at its maximum.

  Hi @waxdany

  Welcome to the Forums of HP's Support. I understand you're wondering if you can move the ram to 4 GB to 8 GB. You can find this information in the Manual:

  (21) (2, PC3 12800, 1600 MHz) memory modules:
  Module of memory of 8 GB 670034-001
  Memory 4 GB 641369-001
  Memory 2 GB 652972-001

  It would not hurt through the following troubleshooting document. Computers HP - slow Internet troubleshooting (Windows 10: 8).

  If you have any questions, or if this does not resolve the problem, let me know.
  If it solves your problem, please click acceptable Solution. This will allow other people with the same problem the solution easily. If you want to say thank you, feel free to click on the laurels.

• HP 7 flow won't stop hibernating

  I have upgraded to Windows 10 recently... and things have been slow but now I turn on my Tablet and there are points of loading in circulation and it says hibernating...
  How can I stop this and use my Tablet?

  Hi there @Rkbarb1,

  Welcome to the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.  I understand that your tablet is often stuck in hibernation after upgrade to Windows 10.  I'm happy to help you with this.

  I suggest that you work well this paper: computers HP - sleep and hibernation problems (Windows, 10, 8)

  On the question of the overall sluggishness, you can find one or two of them help: HP PC - computer is slow (10 Windows), HP - slow Internet troubleshooting (10, 8 Windows) computers.

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• HP V042TX lost the connection to the WIFI

  Hi, I just bought HP Pavilion 14 V042TX and my wifi connection is less signal, and sometimes it will be the interruption of the connection to wifi. my router is the Broadcom 802.11n network adapter and my OS is Windows 7 Home Basic 64bit.so what I would do. I need your help. Thank you

  Hello @FaldiDary,

  Welcome to the HP Forums, I hope you enjoy your experience!

  I read your post about how you have a hard time to connect your laptop to your home network, and I'd be happy to help you in this case!

  To re - establish a coherent link between your laptop and the network, I recommend later in this document on troubleshooting wireless network and Internet (Windows 7). This should help to run a diagnostic on your system using the network and Internet troubleshooting, as well as measures to maintain your system over the wireless network.

  In addition, I suggest also follows the steps below to ensure that your power management settings do not interfere with

  the connection to the network:

  1. open DEVICE MANAGER
  2. open the NETWORK CARDS
  3. right click on the WiFi adapter for the pc and left click on PROPERTIES
  4. click on POWER up.
  5. remove the check mark beside : ALLOW the COMPUTER TO TURN THIS DEVICE SAVE START STOP
  6. click on OK
  7. close DEVICE MANAGER and test.

• HP 450-a120 slim desktop - 8188EE Realtek wifi adapter

  The system is around the age of six months.

  All wifi networks disappeared so that any piece of evidence in the Win10 that there was any installed wifi hardware.

  Do you have the normal operation of the system and router without result.

  Since it was under warranty, has taken to the seller.  Worked very well and when I went back to the House.

  My conclusion is an intermittent short circuit on the system board.  It's a plugin module that can be replaced?

  I can't find any kind of card schematic useful system on the HP support site.

  Hi there @MichaelShores,

  That the Forums are with you!  It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you suspect an intermittent connection is at the origin of the problems of WiFi at home. I'm happy to help you with this.

  Looking at the HP Slimline 450 - a120 Desktop PC product specifications, the wireless connection is provided by the PCI express mini half-length card below.

  

  With the power off and unplugged unit, you could try to remove and then insert the card again once, to see if that helps.

  If there is no change, then try this interactive troubleshooting: HP PC - wireless network and Internet troubleshooting

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• 700 - 430qe envy: Wifi guard fall immediately after the connection manually

  Wireless of my new office as envy worked well for about six weeks and suddenly can't stay connected. I have at least 7 other devices using the same router wireless without any problem.  The connection drops at seconds.  Sometimes I can get a Web page to load but not a second.   I changed the channel on the Router 1, 6 and 11, but that did not help.  I also deselected the option to disable the network card in the computer to save energy, but even once, it did not help.  I can't find advice on the internet that seems to help.

  Network adapter: Broadcom BCM43142

  Windows 8.1

  Hello @sharps34,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how the wireless connection between your computer and network guard falling intermittently, and I'd be happy to help you in this case!

  To re - establish a coherent link between your computer and the network, I recommend later in this document on troubleshooting wireless network and Internet (Windows 8). This should help to run a diagnostic on your system using the network and Internet troubleshooting, as well as measures to maintain your system over the wireless network.

  In addition, I suggest also follows the steps below to ensure that your power management settings do not interfere with

  the connection to the network:

  1. open DEVICE MANAGER
  2. open the NETWORK CARDS
  3. right click on the WiFi adapter for the pc and left click on PROPERTIES
  4. click on POWER up.
  5. remove the check mark beside : ALLOW the COMPUTER TO TURN THIS DEVICE SAVE START STOP
  6. click on OK
  7. close DEVICE MANAGER and test.

• HP IPS 25es monitor: does anyone know how to prevent my monitor of pop sounds?

  bought this monitor from best buy a few weeks, connected via HDMI on my desk. I had read a little about my question, but had not found a solution and had read that HDMI sometimes has a problem with the sounds of monitor

  If it is not really a solution, just noises and its not the damage goes, I guess that the sounds are not so bad

  I tried to disable audio monitor via windows reading devices, noise will pass anyway.

  the noises are usually a pop sound, but sometimes (I think upward) is more than a crack, like a sound of house-settling

  I also turn off during the night because sometimes POPS are bad for my bed time (it always appears in mode 'sleep')

  Hi there @poppop25,

  That the Forums are with you!  It's a good place to find the help you need, other users, HP experts and other support staff.  I understand that your screen speakers make different sounds when idle.  I'm happy to help you with this.

  Start by: monitors flat panel HP - troubleshooting with the monitor speakers sound problems. Also make sure that your display drivers are up-to-date. HP 25es 25 inches

  You must also make sure that all drivers on your computer are also updated.

  If the problem persists, try again through these institutions: computers HP - computer is slow (10 Windows), HP - slow Internet troubleshooting (10, 8 Windows) computers. They can help to isolate or remove possible software or a driver issue that could be causing the problem.

  Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

• Welitebook HP 8540p: Wireless disconnects frequently after updating windows 10 Hp Notebook welitebook 8540p

  I'm updating to win10 about a month ago. Since 3 days wifi disconnect every minute...

  is it because of a windows update?

  concerning

  linustocn

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post on WiFi often disconnect and wanted to help.
  
  Whenever someone comes here running Win10 and complains about something just suddenly does not work, I immediately suspect driver updates Windows.
  
  Unfortunately, Win10 forces automatically updates driver on each of us, without our knowledge and without our permission - and in this case, a work PC is suddenly 'broken '.  This could happen to you.
  
  You must go to settings, update & security--> Windows Update.
  
  Then choose Advanced Options--> history to see when the updates have been applied last.  If you see one that include device drivers, who might be the problem. So, if you can, you should see if you can restore the drivers that are causing the problem.  Do so you by going into Device Manager, see if the device is still listed and so, trying to restore the last driver update.
  
  And if this resolves the problem, then disable future driver updates by using the information in the link: http://www.tenforums.com/tutorials/48277-driver-updates-windows-update-enable-disable-windows-10-a.html

  If you don't see the driver updates recently, then try the steps in this thread: HP PC - wireless network and Internet troubleshooting
  
  Good luck
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  If my post helped you, please click on the Thumbs-Up symbol on my post to say thank you.
  If my posts resolved your issue please click "accept as a Solution.
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• HP Pavilion 15-p207tx: wifi does not

  Hi, I was using my wifi on laptop, but after awhile, I got an error of access so I trobleshooted it and from this point on, I'm not able to use my wifi. in the device also under Network Manager I'm not find my wireless adapter. I tried to install all the drivers of network, but my problem is still not resolved.

  sudhanshukumar

  Sorry to hear that your WiFi no longer works.

  Here are a few troubleshooting steps you can try: HP PC - wireless network and Internet troubleshooting
  
  Good luck
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  If my post helped you, please click on the Thumbs-Up symbol on my post to say thank you.
  If my posts resolved your issue please click "accept as a Solution.
  ========================================================================