9981 touchscreen P Smartphones blackBerry is no longer

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• Smartphones blackBerry curve no longer synchronize with Microsoft Outlook

  All of a sudden today, my phone will not sync with Outlook.  He begins to synchronize and a box pops up that says "Blackberry Desktop Manager has encountered a problem and needs to close."  He made a stop at the synchronization in the grille and continues to stop at the '95 of 2403 records folder '.  Then a box will appear asking if I want to send the error to Microsoft, which I did.  When I went on the link they said that the problem is with the RIM.

  Any suggestions for me are very much appreciated!

  Thank you
  Amy

  Thanks much for the reply.  I ended up finding something online late yesterday and tried.  He had to remove my Intellisync folder and then sync.  And it worked.  .... I wish that had not taken me all day - but thank God the problem is solved. Thank you very, very much for the reply!

  Amy

• Smartphones blackBerry torch no longer has a sim chip, service cancelled with at t, to delete the e-mail settings, use the torch by wi - fi

  Due to a protracted dispute with at & t, I don't have my blackberry torch 9800 on the provider and the sim chip disappeared. Simple problem, because I want to have some uses of the torch limited by wi - fi and that don't work - I want to remove all references to the gmail and BIS email icons that I used to use on the torch. Apparently, nothing is active now that will allow me to do anything with any of the e-mail accounts that used to be active on the torch. Anyone have any ideas?

  Press the search icon in the upper right area of your home screen.  Type 'Book of Service' and select the options icon that appears.  Tap on "Service book.  Delete the [CMIME] GMail and Gmail [CICAL] service book.

• BlackBerry Smartphones blackBerry is no longer syncs with outlook

  A week ago, my calendar sync has stopped working between outlook and blackberry.

  I've updated all the software.  I wiped the blackberry (twice).

  I put the outlook on the blackberry calendar.  Everything seemed OK.

  Then tried to sync today and it crashed.  Several times. Which is exactly where I was a week ago.

  I restarted.  I disabled my antivirus.

  Can anyone help?

  It worked!

  I don't know what was different from the last nite at our days (when I ran the sync it jumped two messages... first time I have seen that... my bet is that one of them... or both... were the problem.)

  Thanks a lot for your help!

• The new smartphone blackBerry curve no longer lights

  I have a curve from BB for 3 weeks.  Works fine no problem, no exposure to moisture or extreme conditions.  The battery was ok - at 1/2 load yesterday evening when I got home and the phone was, I'm pretty sure, lit with locked keyboard (which is usually how I got it).

  This morning it was off - I thought that the battery just drained but it seemed strange.

  Were load via USB on and outside all day.  The Red led lights up when I plug the USB charger and remains stable (not flashing), even after I get out.

  Have tried now hold power for 10 seconds and more than 10 seconds, for less than 10 seconds.

  Have tried to remove the battery and put it back.  No loading, no white screen screen, screen just empty and dark.

  Thanks in advance!

  Resolved: I updated the operating system and reinstalled following the directions very useful to crackberry.com and Blackberry is LIVING

  Thank you 1000 times more!

• E-mail addresses of removal of Smartphones blackBerry is no longer in use - cannot get rid of the icons. Advanced restore?

  Hi, I recently lost my phone and got a replacement yesterday.  I restored my backup of a few months back, but he understood some email addresses, that I don't use anymore and I don't want them on the handset.  I had been online to my blackberry and orange Web page and delete these email addresses it and then re-sent service books.  I also took the battery out and reloaded several times.  However, icons of e-mail on the home page will not disappear - I "hide", and then in all applications where electronic mail is used, the list of my email addresses include these "deleted".

  Anyone know how to get rid of these?

  My new replacement phone has annoyingly crashed, then they send me a new tomorrow.  I managed to save today before it crashed, so I can restore my settings when I get a news.  When I do a restore is it possible to restore everything except email addresses? And then I can just manually reset the because it is fairly simple.

  If anyone has any ideas...

  Thank you, J

  Once you have made the restoration on the new device:

  1. Go to Options > advanced > Service books and remove those email accounts you don't want, you will see two entries for each e-mail account, a [CICAL], and a [CIMIME] entry.
  2. Then, return to your Orange BIS account configuration and delete the accounts of unwanted emails again, if they're still there.

  Good luck.

• U - Tube of Smartphones blackBerry is no longer

  I've been with my BB Torch 9800 for some time. Whenever I try to play videos from U-Tube, it always shows a message "error." What's wrong? To open an account of U-Tube to enjoy? Anywhere, how you open an account of U-Tube?

  Make sure that your APN is configured correctly.  Call your network provider and ask them the right configuration of the AFN and go to settings > device > advanced system settings > TCP IP.

  Select the APN settings and enter the right APN.

  I hope this helps. Guilbert

• Smartphones blackBerry BIS no longer works after a faild Exchange update to SP2. Help!

  I have a server exchange 2007 sick. I tried to update to Sp2, and it did not work. I managed to get my server and fully functional however, BIS does not work. What seems to have happened is that SP2 disabled all realted to exchange on the server services. I have everything working, however, I suspect a service that is not running. No one knows what it BIS services running on an exchange server? Help is very appreciated.

  The fixed. It just took a little BBs shoot made enamel etc... Thank you!

• Problem Intermittent of Smartphones with touchscreen Bold 9900 blackBerry

  My touchscreen Bold 9900 (in fact the entire phone) is to give intermittent problems.  Sometimes the screen scrolls icons on its own, sometimes it does not recognize the keyboard or crashes within an e-mail or on a Web site and I can't get out.  If I remove the battery for more than 20 minutes, it sometimes fixes the problem.

  My operator tells me there is a software fix, but they are virtually impossible to treat and very slow.  Can someone, please?

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  If you want to try updating your device OS, then the easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry Priv bricks during update MM

  Hello everyone,

  As a user of BB for a long time (since the curve 8310 until the Passport), I couldn't resist the temptation and I ended up buying a private AT & T unlocked the B & H store in Manhattan during my vacation.

  As soon as I come home in Spain, I started the MM updated procedure with an autoloader, according to the following instructions: http://global.blackberry.com/en/support/smartphones/blackberry-PRIV/reload.html

  I downloaded the SW AAF355 version and drivers USB (computer restarts after the installation).

  Installation script has detected the Priv in fastboot mode after lowering the volume + key combination of power and apparently started the update, but suddenly the phone restarted with black screen and led flashes between purple and green.

  Quick notes: I've updated devices BB10 via autoloader a couple of times and I did the update did not complete successfully using Mac OS (latest version), but I tried tha same procedure from a W7 PC too.

  Now, I'm still stuck with black screen and led flashing and computer does not detect the phone more. I tried all combinations of possible keys try to restart the phone but no luck.

  So I ask help to members of the community on what can I do to get it fixed, cause I think that the problem of Mayor is I'm in Spain...

  Thanks in advance.

  OK, it seems that I finally I could remedy then I'll write the steps that I followed, just in case.

  In my case, I was not able to start the phone in following mode fastboot with all combinations of keys, and the computer it has not detected:

  -Low volume + button.

  -High volume + button.

  -All buttons pressed at the same time.

  But after some trial and error, I pressed the middle (the toddler between flight up and down) button + power button and the phone started in mode 'starting'

  The computer detects it and loaded MM autoloader (first attempt get stuck again, but a 2nd went until the end). After that the phone boot up normally.

  Thanks to all the members of the BB community and have a nice day!

• BlackBerry Smartphones blackBerry 9800 - scroll

  I'm unable to scroll before the initial screen in applications like facebook etc etc.

  Hello!

  Each time a random strange behavior or slowness comes, the first thing to try is a proper reboot:

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.

  See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  If this isn't the case, then I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• Smartphones blackBerry with Blackberry ID problems

  I deleted my Blackberry ID by clicking on the link provided in the confirmation email that I received when I first created it. Now when I want to check my account or put in another SIM, he still asks me to connect, but I don't know my password longer (am now at 6 out of 10 attempts). At the same time, when I click on the option 'forgot password' it tells me to make sure that my BlackBerry ID enabled one I typed the right e-mail address? !!!

  How I can ged rid of it all? I don't need a Blackberry ID and want to just my phone as it was before I created this account in the first place. Help, please

  Yes, a wipe will delete all user data and perhaps all the 3rd party apps... see these for reference:

  • KB26694 How to change the ID BlackBerry PlayBook, BlackBerry tablet or a smartphone BlackBerry with BlackBerry 7
  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data

  If you use your BB (I'm not on this point), you can make a backup of your data first with Desktop software and then restore after completing the BB ID wipe and other things..., it would be better to wait the restoration before know of things work well, just in case where:

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware
  • KB23680 A backup of the smartphone BlackBerry using BlackBerry Desktop Software 6.0 to 7.0

  You should also probably do a selective restore rather than a wholesale restoration... just to be sure restore you only the data items that are important (e.g., contacts, calendar, etc.) and not on the databases that could be problematic if restored:

  • KB03974 List of database for the blackBerry smartphone

  In addition, it would be a good idea to use a desktop app Organizer for your data, rather than having your BB as the "main source". With a compatible organiser, you can synchronize between your PC and your BB all these data, which then allows you to forward to your full size PC monitor/keyboard/mouse to actually work with the data:

  • KB12268 BlackBerry Desktop Software for Windows supported for synchronization applications
  • KB03315 How to synchronize Organizer data (calendar, to-do list, memo list and list of contacts) using the BlackBerry Desktop Software
  • KB19148 How to synchronize Organizer data in Microsoft Office for Mac between the phone smart BlackBerry and your Mac using BlackBerry Desktop Software

  I know I'm throwing a lot to you, but, well... I want to make sure that you are getting the most out of your BB you can, as well as the protection of your data at the same time. Oh Yes... which reminds me... don't forget to activate the app BB Protect free once you have everything... He's going to save your data in the cloud as an extra measure of data protection. It will also help in the case of loss or theft.

  • KB25061 What is BlackBerry Protect?

  Good luck!

• BlackBerry Smartphones BlackBerry Curve 9220 - ERROR - afret 7.1 update latest OS

  The OS current Smartphone blackBerry 9220 installed is 7.1 Bundle 1137 (v7.1.0.337, platform 9.50.0.28).  I wanted to update through Blackberry Desktop Software the last beam 7.1 2102 (the version I think is v7.1.0746) (not sure if this correct). After that, my smarthone displays "ERROR 507",

  Then again, I'm getting off 7.1 Bundle 1137, my phone works again...

  I tried again to be updated for the latest OS (the one who recommends the Desktop Manager), after long hours of waiting, my phone ERROR 102 poster... then I downgrade again to the lower version, which is 7.1 Bundle 1137, PLEASE HELP me HOW AM I going TO update MY OS to THE LATEST VERSION OF 7.1 BUNDLE 2102...

  Error 507 means that the device doesn't detect any operating system installed on the device.

  See the link below to download it and follow these simple instructions.

  First find your operator and the system operating file that you want to use.
  http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
  2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
  3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  VIA | JSanders

  http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

• Smartphones blackBerry device software upgrade, does not (Bold 9930)

  Bold 9930, Verizon,.

  Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

  7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

  The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

  I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

  I tried to load my old device software but the Desktop Manager will not allow him.

  I reloaded software device 3 times, always the same behavior, always the same error at the end.

  I'm out of ideas.

  Any help?

  Hello and welcome to the community!

  brunostyle wrote:

  I tried to load my old device software but the Desktop Manager will not allow him.

  This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

  The easiest way is, on a PC (you can not do on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 9330 misfortunes red light :(

  Hello

  I have a 9330 who is having a few problems this morning. I ran a software update to this topic last night and after that he went to restart, it no longer works. My phone is double my staff and my work cell, so I desperately need! I saw another thread to a kind of cloth for her but I did not know if it works for me, and also I need to redownload OS.

  Any help in this matter would be greatly appreciated!

  Thank you!

  Hello and welcome to the community!

  Unfortunately, "it no longer works" gives us nothing to do, so we must guess. A description of exactly what happens when you make a suitable battery pop reboot would be much more useful.

  However, to reload your operating system...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Those who fail, you can try using BBSAK (bbsak.org) utility, which can often retrieve a bricked BB.

  Good luck and let us know!