Smartphones blackBerry BIS no longer works after a faild Exchange update to SP2. Help!

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• HTML of Smartphones from blackBerry eMail no longer works after change of 8100 to 8310

  Hi all

  I have a 8100 Pearl, which I've upgraded to version 4.5. Then I could receive and read emails in HTML, very nice.

  Now, I got a Curve 8310 which I also upgraded to 4.5 support HTML eMail. As an ENCORE, I changed the code PIN and IMEI numbers and the new device has been saved.

  Now when I put E-mail HTML format and receive an HTML eMail, it only shows a few lines (in nice new HTML) or even nothing and a hint that more data is available with the number of bytes left. If I choose the option 'More' on the device, data transfer starts, showing the curve gets more data. Then the watch plus-donnees-Hint that only more a byte is available, but the message is always the same, showing only the first lines or even nothing. Repeating data more does not help. Seems that the device has a problem, the analysis of the data.

  What I tried:

  -Hard reset of the device

  -Remove all the service books

  -Return the BIS service directories

  -Enable/disable HTML mail on device

  None of these permits.

  Network is German Vodafone. Both devices (Pearl and Curve), run the Vodafone software.

  By the way: if I switch to text mode, I see the entire message, but of course not formatted in the older format. Switched back to HTML shows only a part of the message or nothing.

  Does anyone have an idea what's past? Or who should I contact? There is no line of support for prisoners on the blackberry site.

  Thanks in advance.

  Joerg.

  You cannot delete the entire account, e-mail accounts just BIS.

  In this order, after the deletion, also delete the service on your BB books.

  Restart the BB, (battery, replacement and reset).

  Look at and confirm that the SBs have disappeared.

  Now, reset the BIS email accounts and send the SBs again if necessary.

  You should get the new registration on the BB messages... and you may need to perform a reboot of bpull of battery again.

  This process, in that order, make sure you get the NEW books service, rather than simply write on 'old'.

• Smartphones blackBerry 9360 - internet not working after software update

  All, morning

  My 9360 updated to the last OS bundle (update of low priority, but I thought I'd run it in any case) and now the internet does not work - facebook and Twitter will not let me open a session by saying that my data plan does not support the application, BBM does not work and emails are is more in sync with my gmail Inbox.

  I'm on a monthly contract to pay with Virgin UK.

  Any advice?

  Thank you!

  Jen

  Hello and welcome to the community!

  After an update as well as if things get wobbly, I always offer the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

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  (3) restart to take batt

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  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  Good luck!

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  Hello Avalia,

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  Things no longer work after the update are:

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  I have selected three fingers slide accessibility and options of the trackpad iv done 4 fingers to mision statement and app expose, but the problem is that these feature mission statement and the rest three fingers still work. :@

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  Please read this message before doing anything.

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  Step 1

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  Select the feedback connections* and log in as a guest. Do not use the Safari connection only 'user comments' created by 'find my Mac '.

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  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including an audio output and a Wi - Fi connection on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you normally connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. Same problem?

  After testing, restart as usual (not in safe mode) and make sure you always have the problem. View the results of steps 1 and 2.

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  Hi Shabab,

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  Hi lauranne.

  What is the brand and model of the computer?

  I would like to put the computer into normal mode and check if your able to use the touchpad.

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  Hello

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  Definitel check with the help of Roxio and their forums - you may need to uninstall Roxio to see if this
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  -------------------------------------------------------

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
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  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
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  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
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  http://support.Microsoft.com/kb/952951
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  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

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  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">