9996 error trying to install PLDS DH-16A6L-C DVD-R/RW Drive Firmware Update

I have a HP Pavilion a6417c running 32-bit Windows Vista.

I get the error message 9996 (your system does not meet the minimum requirements for this update. Update has been canceled.)

Documentation, all the conditions that I see are to be logged on as administrator and use Windows Vista.  (I'm connected under the only user account on the computer, which is the administrator account.)

Someone had a similar problem or ideas on how I can get around this problem?  The update to improve recognition of the DL disks in the DVD player, I have already lost three discs try different imaging software.

Hello

Open this URL for software and drivers for your PC. Click on the plus sign in front of the Firmware updates.

There are five firmware updates. The third update firmware TSST TS-H653N DVD (+/-) R/RW (+/-) DL RAM LightScribe, is for the optical drive installed on your PC.

Happy computing!

Jaco

Tags: HP Desktops

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