Client VPN not open or connect

Hello

I'm currently running Client VPN 5.0.07.0440 on a Windows 7 Pro HP TouchSmart. The .pcf file is that the same iI uses the same network on many other om of machines.  When I double click the icon, the window opens, but when I double click on the login entry, the dialog box shows 'connection to the gateway security to xxx.xxx.xxx.xxx for a few seconds and then says no 'connected'.  I can't even login screen I can normally. This is a new mode of computer. All updates are downloaded for windows.

I uninstalled the client and re-installed it re-boot after each step. I have ping for the address and had no problems. Avast, Malwarebytes as on other machines running. No other security software. My VPN is enabled in my network connections.

Here is my log file:

Cisco Systems VPN Client Version 5.0.07.0440
Copyright (C) 1998-2010 Cisco Systems, Inc.. All rights reserved.
Customer type: Windows, Windows NT
Running: 6.1.7600
Config files directory: C:\Program Files (x 86) \Cisco Systems\VPN Client\
 
1 13:05:53.644 05/07/14 Sev = WARNING/3 IKE/0xE3000057
The HASH payload received cannot be verified
 
2 13:05:53.644 05/07/14 Sev = WARNING/2 IKE/0xE300007E
Failed the hash check... may be configured with password invalid group.
 
3 13:05:53.644 05/07/14 Sev = WARNING/2 IKE/0xE300009B
Impossible to authenticate peers (Navigator: 915)
 
4 13:05:53.645 05/07/14 Sev = WARNING/2 IKE/0xE30000A7
SW unexpected error during the processing of negotiator aggressive Mode:(Navigator:2263)

I know the names and passwords are correct, as they were copied from work files.

Hope this is posted in the right group.

Never had this problem after a lot of machines. Any help would be greatly appreciated.

Thank you

Since you get the message 'can be configured with password invalid group", perhaps your FCP file has been corrupted.

I would recommend that you compare the profile pcf file (stored in "C:\Program Files (x 86) \Cisco Client\Profiles") on the machine of non-working with a working configuration.

They can be viewed in a text editor or with a comparison (like the freeware ExamDiff) tool. The hashes from encrypted password Group (string in file preceded by "enc_GroupPwd =") must match.

Tags: Cisco Security

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