a clean record back after shift + delete measures, when the laptop works again

a clean record back after shift + delete action, reason why it does not permanently deleted.i'm having microsoft security essentia.l

Hello

Thank you for asking. It seems that this problem can be caused by a virus.

I suggest that you run a full scan on the computer by using the Microsoft Safety Scanner and check if the computer is infected with the virus.

http://www.Microsoft.com/security/scanner/en-us/default.aspx

 

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Will you please answer to validate if the problem persists and we will be happy to help you.

Tags: Windows

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