A friend received a scam popup "Microsoft."

She works on computer and got a pop-up "Microsoft", telling him that his computer was in jeopardy and dial this number: 1-800-533-7585.

Then talked to Bruce, who said he was in California and he took over his computer.  He said where there were security gaps or violates and said she had a Trojan horse and that she had to buy Norton Antivirus.  She got suspicious and called his ISP on his phone.  The woman said that MS would not send this message so she hung up Bruce.  She received an invoice by e-mail of SOFTECH HIBISCUS in Delaware.  (We have the address and phone whether it would be useful to the invoice).

What programs should we run to make sure that your computer is secure?

Hello

Scam.

Microsoft Corporation and/or their affiliates will never get in touch with you through "popups", phone calls (unless you make arrangements with them), etc.,.

And your computer does not send reports to someone saying it is infected by malware, errors, software etc...

As your friend gave them remote access and if they make the Internet banking, they should contact their bank to explain and change password.

If they use their online credit card, cancel and get a new one issued for them.

And the only way they will know that they are free of them to back up their data and do a clean install of the operating system.

________________________________________

"Remove Tech Support pop up scam (call for support scam)"

https://malwaretips.com/blogs/remove-tech-support-scam-popups/

See you soon.

Tags: Windows

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