A model of computer here

Something happened with my computer where all my icons have been changed to the icon of Internet Explorer and if clicked they come up like all what they used to be which is Microsoft Downloads .encre or Amazon Cloud .encre. This .encre was not there before, and it's at the end of all my file names. None of my files will open or save. In fact, all they do is is to continue to open it, save, cancel box unless I hit Cancel, then it stops. I tried to delete and the icons disappear, but names remain in my programs. I tried to get back them to the last time, but I thought there is no previous time. I've done two scans Norton, an analysis of Microsoft and many other things that I remember even now.

Someone can help or is this one of PC.

Thank you

Cathy

Something happened with my computer where all my icons have been changed to the icon of Internet Explorer and if clicked they come up like all what they used to be which is Microsoft Downloads .encre or Amazon Cloud .encre. This .encre was not there before, and it's at the end of all my file names. None of my files will open or save. In fact, all they do is is to continue to open it, save, cancel box unless I hit Cancel, then it stops. I tried to delete and the icons disappear, but names remain in my programs. I tried to get back them to the last time, but I thought there is no previous time. I've done two scans Norton, an analysis of Microsoft and many other things that I remember even now.

Someone can help or is this one of PC.

Thank you

Cathy

Your message is in the Virus Forum & Malware... don't think it's a problem of malware.

BUT

See if that helps...

http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-desktop/desktop-icons-turned-into-lnk-files/c9ecc9ea-B41C-425c-8ae8-13d63a14f515

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