A question on the engraver of DVD of M45-S351
while I was writing a rewritable cd, nero burning rom, resulted in error and I ejected the cd. After the flag of the light writer is always now and it can not read any cd or dvd. In the Device Manager menu it says also that it works correctly. What should I do?
Hello
Try to remove the device from Device Manager, and then restart the device. If the problem persists, I presume that there is hardware malfunction. I'm sure that the warranty is still valid and you should check the drive by the service partner.
Good bye
Tags: Toshiba
Similar Questions
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Questions about the product recovery DVD?
Hello
After a boot failure sunk with Windows XP Home Edition on my Equium A60-181, I had no choice but to use the product recovery DVD. I noticed there is something called expert mode, I suppose that allows you to create a custom default value of the factory Setup. So I was wondering, is it possible to format the hard drive in FAT32 instead of NTFS, create a partition for Linux and continue to use the product recovery DVD? In case you are wondering I want FAT32, so I can safely read and write my XP with Linux partition as NTFS writing is still experimental at the moment.
See you soon,.
Richard S.
Hello
Check out this link. You will find an info exactly how to recover with the Expert mode.
http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=2513&TSTART=15
However, if you want to create a new FAT32 partition or another standard (Linux), I propose to use the magic of Partitions. This is a very nice program and you have a lot of options (change the size of the partitions, etc.)
Good bye
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Features of the engraver of DVD on Satellite P10
Hello
It's a question purely and simply, and I hope that someone will be able to answer for me. I have a portable Satellite P10 Pro, which comes with a burner CDR/DVD combo a plug of burning of CD I bought a few new DVD discs today and even they will not read it puts a blank diskette in the drive. Can someone tell me what is the speed of this CDR/DVD... For example, I have a DVD disc - RW Packard Bell DVD with 1 x speed which takes place but will not be written to disk...?
I bought a new set of DVD disc that are 4 X speed and DVD writer will not acknowledge that there is a CD in the drive. It keeps ticking over and over again. Personall I think the DVD recorder it has popular, he played for a while now and I can't find anything in the documentation or user guide to inform you that the reading and WRITING speeds are the DVD burner. There is nothing on the disks of speed you can use...? Nothing about if this burner supports speeds of X 1, X 2, X 3, X 4 or X 8.
A little help would be appreciated.
Hello
As far as I know Satellite P10 is one of the first models of laptops with DVD writer. The burning rate is not high. If I remember correctly the maximum speed for the DVD-R is 2 x and for only 1 X DVD - RW.
Read speed is Max 4 x DVD-ROM, DVD - R and DVD - RW 4xmax.
This is as far as I know.
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EliteBook 8540p: is the engraver of DVD 595759-001 for Elitebook 8540p plug-and-play
I have a DVD ROM drive, only in my 8540p here, and I just ordered a DVD (595759-001) burner to replace it with. Just install the hardware? Is this going to be a plug-and-play experience, or I need to find drivers for the replacement? Do I need to uninstall the driver for the original DVD ROM?
Hello
The driver for any optical drive is provided by Windows, then you should just connect the new device, but it can sometimes avoid problems by doing this as follows.
Hold down the Windows key and press R. In the run box, type devmgmt.msc and press ENTER. Expand the DVD/CD = ROM readers, made existing right click the device and choose uninstall.
Once completed, stop the laptop and made the new optical drive.
When you start Windows, then, give it a few minutes to load completely and you should find the new drive is running.
Kind regards
DP - K
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Is the creator of Dvd 32-bit even when it is installed on Windows 7 64-bit?
One last thing about my question on the manufacturers of DVD, my computer has been recently updated to a windows 7 64-bit to 32-bit program, Vista.
I went in my programs and noticed that the device is listed as c:/windows/system32/DRIVERS/cdrom.sys. This means that the program is a 32-bit is installed, which is not compatible with my 64 - bit windows update 7?
No it's not.
System32 is a folder that is used for both 32 and 64-bit Windows.
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A small question about the replacement of the DVD in a HP Pavilion dv6 - 2057cl
I need to replace the DVD drive in this dv6, and I wonder if there is room for manoeuvre with regard to the replacement drive. Can I use another drive to disc HP with a similar model # or am I limited on drive 'identical '?
Some quick info follows:
OS = Windows 7 home premieum (32 bit)
The disk removed from the laptop:
DVD Super Multi writer
MODEL: GT20L
FW: DC05
HW: A2
TYPE: AMCK702
CT: 7AXVK012GY3NRY
HP mPC REF: 461646-6 c 2
S/N:
{Removed privacy}MANUFACTURED: OCTOBER 2008
I found a replacement with the same 'model' and even 'HP mPC PN' but it was made in 2009, and I don't know whether or not the implementation of the SATA connection on the rear of the car fits.
Any help is very appreciated!
Thank you
DaFlash
It seems that the reference is the same. As long as the part number is the same, it is essentially the same part and should work without any problems. The only time where this part can fail if the part number is different. If a part is different from another part (software, hardware, etc.), it will have a different reference number. Also long that 461646-6 c 2 is identical on both, there is no problem with the disk replacement.
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Yes, another question regarding the freezing of Safari - EtreCheck report included
Yes, another question regarding the freezing of Safari.
From a little over a month (I think), Safari started freezing regularly whenever I want to open new tabs or switch between tabs. I found myself to leave the program several times per day / hour. I can't identify any specific common cause (other than my MacBook being old) or any new software or updates that might have initiated the question. At first I thought he might have many tabs, I tried to open, but recently it happens even with only a few tabs open.
I worked through the steps I found in this forum and others: empty the cache, start in safe mode, etc nothing works.
Based on the previous suggestions, I have downloaded and run EntreReport which I included below. The note and maybe just a distraction, but EntreReport has crashed three times tonight, before he was able to produce the sub report. I ran the report after restarting my system with no other programs running.
Suggestions are welcome at this stage because I want to start using Chrome or Firefox because I like the transfer procedure between my devices.
Thank you in advance.
Ben
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EtreCheck version: 2.9.11 (264)
Report generated 2016-04-28 22:48:58
Download EtreCheck from https://etrecheck.com
Time 05:45
Performance: Below average
Click the [Support] links to help with non-Apple products.
Click [details] for more information on this line.
Click on the link [check files] help with unknown files.
Problem: Apps are broken
Description:
Safari freeze when opening new tabs / switching between the tabs.
MacBook Pro (15-inch, mid 2009)
[Data sheet] - [User Guide] - [warranty & Service]
MacBook Pro - model: MacBookPro5, 3
1 2.66 GHz Intel Core 2 Duo CPU: 2 strands
4 GB of RAM expandable - [Instructions]
BANK 0/DIMM0
OK 2 GB DDR3 1067 MHz
BANK 1/DIMM0
OK 2 GB DDR3 1067 MHz
Bluetooth: Old - transfer/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = battery check - Cycle count = 389
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1440 x 900
NVIDIA GeForce 9600M GT - VRAM: 256 MB
OS X El Capitan 10.11.4 (15E65) - since startup time: less than an hour
FUJITSU MJA2320BH FFS G1 disk0: (320,07 GB) (rotation)
EFI (disk0s1) < not mounted >: 210 MB
Macintosh HD (disk0s2) /: 319,21 go-go (54,93 free)
Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB
HL-DT-ST DVD - RW GS23N)
Built-in ISight from Apple Inc..
Card reader Apple
Apple Inc. BRCM2046 hub.
Apple Inc. Bluetooth USB host controller.
Apple Inc. Apple keyboard / Trackpad
Computer, Inc. Apple IR receiver.
Mac App Store and identified developers
~/Library/LaunchAgents/com. GoodShop.updater.plist
~/Library/application support/GoodShop/updater
A unknown file found. [Check files]
/ Library/Application Support/Symantec/virus
[no charge] com.symantec.kext.SymAPComm (11.1.2f17 - 2015-05-23) [Support]
/ Library/Extensions
[no charge] expressvpn.tap (20150118 - 2016-04-12) [Support]
[loading] expressvpn.tun (20150118 - 2016-04-12) [Support]
/ System/Library/Extensions
[no charge] com.DYMO.usbprinterclassdriver.kext (1.1 - SDK 10.9-2016-04-12) [Support]
com.Silex.driver.sxuptp [no charge] (1.5.1 - 2016-04-12) [Support]
com.symantec.kext.internetSecurity [no charge] (1.3.2 - 2016-04-12) [Support]
com.Symantec.kext.IPS [no charge] (3.2 - 2016-04-12) [Support]
CMA: path: / Library/StartupItems/cma
RosettaStoneLtdDaemon: Path: / Library/StartupItems/RosettaStoneLtdDaemon
Startup items are obsolete in OS X Yosemite
[loaded] 8 tasks Apple
[loading] 165 tasks Apple
[operation] 65 tasks Apple
[loaded] 45 tasks Apple
[loading] 161 tasks Apple
[operation] 83 tasks Apple
[no charge] com.adobe.AAM.Updater - 1.0.plist (2016-04-28) [Support]
[failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2015-10-31) [Support]
[operation] com.epson.Epson_Low_Ink_Reminder.launcher.plist (2015-01-19) [Support]
[loading] com.epson.esua.launcher.plist (2015-06-29) [Support]
[operation] com.epson.eventmanager.agent.plist (2014-09-21) [Support]
[loading] com.google.keystone.agent.plist (2016-03-01) [Support]
[operation] com.mcafee.menulet.plist (2016-03-23) [Support]
[operation] com.mcafee.reporter.plist (2016-03-23) [Support]
[loading] com.oracle.java.Java - Updater.plist (2013-11-14) [Support]
[operation] com.symantec.uiagent.application.plist (2010-11-16) [Support]
[operation] com.trusteer.rapport.rapportd.plist (2016-03-19) [Support]
[loading] com.adobe.ARMDC.Communicator.plist (2015-10-31) [Support]
[loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2015-10-31) [Support]
[loading] com.adobe.fpsaud.plist (2016-04-15) [Support]
com.DYMO.pnpd.plist [no charge] (2014-10-16) [Support]
[loading] com.expressvpn.tap.plist (2016-01-27) [Support]
[loading] com.expressvpn.tun.plist (2016-01-27) [Support]
[loading] com.google.keystone.daemon.plist (2016-03-01) [Support]
[loading] com.macpaw.CleanMyMac3.Agent.plist (2016-04-18) [Support]
[operation] com.mcafee.cspd.plist (2015-05-08) [Support]
com.mcafee.ssm.ScanFactory.plist [no charge] (2016-03-16) [Support]
com.mcafee.ssm.ScanManager.plist [no charge] (2016-03-16) [Support]
[operation] com.mcafee.virusscan.fmpd.plist (2016-03-22) [Support]
[loading] com.microsoft.office.licensing.helper.plist (2010-08-25) [Support]
[loading] com.oracle.java.Helper - Tool.plist (2013-11-14) [Support]
[loading] com.symantec.MissedTasks.plist (2009-11-10) [Support]
[loading] com.symantec.Sched501 - 1.plist (2014-08-27) [Support]
[loading] com.symantec.Sched501 - 4.plist (2015-01-08) [Support]
[loading] com.symantec.Sched501 - 5.plist (2015-01-08) [Support]
[loading] com.symantec.avscandaemon.plist (2009-10-10) [Support]
[operation] com.symantec.diskMountNotify.plist (2009-09-14) [Support]
[loading] com.symantec.navapd.plist (2009-09-14) [Support]
[loading] com.symantec.navapdaemonsl.plist (2009-11-14) [Support]
[operation] com.symantec.sharedsettings.plist (2009-07-22) [Support]
[operation] com.symantec.symSchedDaemon.plist (2009-11-10) [Support]
[operation] com.symantec.symdaemon.plist (2009-03-27) [Support]
[operation] com.trusteer.rooks.rooksd.plist (2016-03-19) [Support]
com [running]. GoodShop.updater.plist (2013-09-24) [Support]
[loading] com.adobe.AAM.Updater - 1.0.plist (2015-10-25) [Support]
[failure] com.facebook.videochat. [entrenched passage] .plist (2014-08-09) [Support]
[loading] com.macpaw.CleanMyMac3.Scheduler.plist (2016-04-25) [Support]
iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Application of Google Reader (Google Drive.app/Applications /)
Dropbox application (/ Applications/Dropbox.app)
ExpressVPN application (/ Applications/ExpressVPN.app)
CleanMyMac 3 Menu Application (/ Applications/CleanMyMac 4.app/Contents/MacOS/CleanMyMac 3 Menu.app)
[ongoing] com.DYMO.pnpd
[ongoing] com.getdropbox.dropbox.83552
[ongoing] com.google.GoogleDrive.81632
[ongoing] com.macpaw.CleanMyMac3.Menu.80672
[ongoing] com.mcafee.ssm.ScanManager
[ongoing] com.mcafee.virusscan.ssm.ScanFactory
[loading] 420 tasks Apple
[operation] 193 tasks Apple
o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-16) [Support]
Default browser: 601 - SDK 10.11 (2016-04-18)
Flip4Mac WMV Plugin: 2.4.4.2 (2012-12-25) [Support]
DYMO Safari Addin: Unknown - SDK 10.9 (2014-10-26) [Support]
AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]
FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
Silverlight: 5.1.30514.0 - SDK 10.6 (2015-09-16) [Support]
QuickTime Plugin: 7.7.3 (2016-04-12)
Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-25) [Support]
googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]
iPhotoPhotocast: 7.0 (2010-11-15)
AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-11) [Support]
SharePointBrowserPlugin: 14.3.0 - SDK 10.6 (2013-02-09) [Support]
SiteAdvisor: 2.0 - 10.1 SDK (2015-03-30) [Support]
JavaAppletPlugin: Java 8 updated 77 03 (2016-04-18) check the version of build
AdBlock - BetaFish, Inc. - https://getadblock.com (2016-03-30)
Add to wishlist Amazon - Amazon.com - http://www.amazon.com/wishlist?ref=cm_wl_saf_ext (2011-07-09)
GoodShop - GOODSEARCH LLC - http://www.GoodSearch.com (2013-09-24)
SiteAdvisor - McAfee - http://www.siteadvisor.com (2015-09-28)
PIN button - Pinterest, Inc. - http://www.pinterest.com/ (2015-07-03)
Flash Player (2016-04-15) [Support]
Flip4Mac WMV (2012-05-15) [Support]
Growl (2015-09-16) [Support]
Java (2016-04-18) [Support]
Norton\nQuickMenu (2010-11-16) [Support]
Trusteer Endpoint Protection (2016-04-18) [Support]
Time Machine not configured!
5% WindowServer
1% kernel_task
0% fontd
0% SymDaemon
Top of page process of memory: ⓘ
445 MB kernel_task
Mdworker (18) 430 MB
164 MB Google Reader
Dropbox 123 MB
VShieldScanner (4) 66 MB
106 MB free RAM
4.15 GB used RAM (770 MB cache)
6 MB used Swap
April 28, 2016, 22:42:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-224212_[redacted].crash
com.etresoft.EtreCheck - /Applications/EtreCheck.app/Contents/MacOS/EtreCheck
28 April 2016, 22:21:42 self-test - spent
April 28, 2016, 19:49:12 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194912_[redacted].crash
April 28, 2016, 19:47:10 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-194710_[redacted].crash
April 28, 2016, 19:38:58 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-28-193858_[redacted].crash
April 28, 2016, 19:04:58 ~/Library/Logs/DiagnosticReports/rapportd_2016-04-28-190458_[redacted].crash
/Library/rapport/*/rapportd.app/Contents/MacOS/rapportd
April 28, 2016, 06:06:59 /Library/Logs/DiagnosticReports/Safari_2016-04-28-060659_[redacted].hang
/Applications/Safari.app/Contents/MacOS/Safari
April 28, 2016, 12:48:04 AM /Library/Logs/DiagnosticReports/SubmitDiagInfo_2016-04-28-004804_[redacted].cpu _resource.diag [details]
/ System/Library/CoreServices/SubmitDiagInfo
April 27, 2016, 22:01:10 /Library/Logs/DiagnosticReports/Safari_2016-04-27-220110_[redacted].hang
April 27, 2016, 21:57:37 /Library/Logs/DiagnosticReports/Safari_2016-04-27-215737_[redacted].hang
April 27, 2016, 19:05:50 ~/Library/Logs/DiagnosticReports/EtreCheck_2016-04-27-190550_[redacted].crash
April 27, 2016, 06:57:28 ~/Library/Logs/DiagnosticReports/Airmail 2_2016-04-27-065728_ .crash [deleted]
/ Applications/Airmail 2.app/Contents/MacOS/Airmail 2
26 April 2016, 19:48:11 /Library/Logs/DiagnosticReports/Safari_2016-04-26-194811_[redacted].hang
Remove all apps viruses you have
Symantec, McAfee, Norton...
CleanMyMac3
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Re: Satellite 5200-501 (old) Cd/Dvd-rom is not reading the CD rom/DVD
Hello
I have an old laptop of my father (purchased in 2003). I clean the laptop to use it for surfing the Internet.
Unfortunately, I noticed that the CD DVD rom (with signature of driver of Aplix Corpation) doesnot read the Cd or DVd.2 questions.
1 can someone help me with troubleshooting?
-J' already checked the Device Manager and the device SCSI DVD Rom SCSI Cd rom works / is enabled;
-Tried it lot the driver (version 5.1.2535.0 Microsoft), but it does not;
-He begins to read a Cd/Dvd (blinks) but I still don't see a drive mapping;
-In the management of the computer the CD-ROM (Dvd - rom) doesnot appear;2. has tried to remove the DVD CD Rom of the computer laptop but cannot get 'live', who still holds the DVD CD rom on its place.
Please let me know what I could do.
+ The message was edited: changed laptop model name +.
Hello
I assume that you have installed Win XP on this oldi.
Win XP and other systems such as Win Vista or Win 7 use the Microsoft CD/DVD driver and a STRANGE special drivers is therefore not necessary.
The ODD (optical disc) must be recognized by Win XP automatically without installation of any other drivers driver update is not necessary.I recommend the removal of the CD/DVD drive in Device Manager, and then remove the upper and lower registry filters.
Here is a document of useful knowledge Ms.
http://support.Microsoft.com/kb/314060 -
Question about the installation of Vista on Tecra A8
Hi all
I bought today TOSHIBA Tecra A8.
My question is when in the future, I'll have to reinstall vista how can I do?
Installation is automatic when I start my PC.
Is there a folder or an option to save the installation procedure on a cd or a dvd?You can do this very easily. Branded WXP running the BIOS update first. After doing this use the Vista CD/DVD facilities and install Vista operating system. The last step is to install all the stuff from Toshiba (drivers, tools and utilities). All these things you can find on the download page of Toshiba.
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The Qosmio G10 DVD burner replacement
My DVD burner was unable to get out and must be replaced. It is a UJ - 831S. I bought the same one, but I got an error of CD-ROM at the beginning upward. I tried this new CD-ROM on another laptop (Toshiba Satellite 2800-300) and it worked fine. I think I have a problem with the configuration of my DVD burner (c - select, master...). Do you know if can change the firmware of my DVD writer?
Thanks in advance,
AlainGreetings Alain,
Yes, the problem here is the ID of engraver of DVD (CSEL) UJ - 831S. You must have the carpet * a DVD burner connected to the secondary IDE Atapi port as a master flash.
Probably your G10 is recognizing as an oucederomsurlesecondport IDE IDE slave secondary.
Unfortunately there is no firmware to change the internal Atapi drive ID.
You can ask Toshiba for the firmware, but I think that they will not give him to you.
The best thing is to share the UJ - 831S for the carpet * 831B - UJ part number: P000409790 Qosmio G10 model: PQG10U-00Y00L,.
Please confirm first if your G10 model.
When you go to the Exchange, please ask them to first test the DVD player. Better not make mistakes, here.
All of these discs are Panasonic (mast * one) corporation.Good luck
Francisco -
A few questions about the Satellite A100 PSAANE
Hi friends,
I have a Toshiba Satellite A 100 - PSAANE with Vista Home Basic preinstalled in it.
Now, I have a few questions... I mention below: -.(1) if I want to format my laptop, I need a CD to install for Vista Home basic... then I don't have this Toshiba CD when I bought the laptop. So how do? question: How can I format it?
(2) can I change my Vista Home Basic to windows XP? I think it's much faster than this one. is it advisable?
(3) I have a GB of RAM in the laptop. Increase the RAM? I think that my laptop has become to slow down. is it advisable?
(4) and on my screen, everytime I try to change my profile screen to windows Classic view, my screen begins to blink. and after a while, the screen turns off. So I can't change that. I put the color scheme of windows vista only. What to do about that?
Please help me friends. Thanks in advance.
Kind regards
PerkinsHello
Here, a few questions about the number:
(1) usually, you should get the Vista Toshiba Recovery DVD. If you didn t receive this DVD then you can order it here https://backupmedia.toshiba.eu/landing.aspx or you could install the disc of Microsoft Vista.
(2) of course, you can do this. I think that Win XP drivers can be downloaded from the Toshiba driver page.
(3) Yes, you can upgrade the RAM. For more information, see your manual or search on this forum for similar topics
(4) maybe it s associated with the graphics driver. Check if you can update. I would recommend additional check if you are using the latest version of the BIOS
Welcome them
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Re: Several questions about the recovery of the Satellite L750 features
I have several questions about the recovery of Satellite L750 features available to it. Any help and answers would be useful.
(1) when I started the laptop first, he asked me to create a recovery CD incase I need to reinstall the operating system. But he also said that he built in the recovery partition, so therefore, I have to make a recovery cd or not?
(2) will be the recovery CD is exactly the same as the recovery on the system partition?
(3) is the partion of CD or recovery includes all the integrated software pre-installed with the laptop?
(4) also in the device manage management it shows watch partion recovery but it is empty, is it true?
(5) in the second partition (drive D) system, he has a record with what looks like the recovery of files and folders. Is it safe to move/remove it?
Hello
I'll try to provide answers:
1 - to ensure that everything works perfectly you don t need these discs, but if something goes wrong with the HARD drive you will not be able to do anything. When you have the recovery DVDs, you will still be able to install the recovery image and once again the factory settings. So my advice to you is: create these discs as soon as possible. Use only on DVD-R media and buy products of high quality (TDK or Verbatim).
2 - Yes.
3 - Yes.
4 - No. Don t be confused with this.
5. in a first time create restore DVD, and later you can do what you want. I put t know which files mean you but don t touch anything before that of the recovery disks to be created.In the past, many people have been experimenting with the structure of HARD drive and partitions and later was surprised when installing disk recovery HARD has been damaged. Don t make the same mistake.
If you have any other questions you are welcome.
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Satellite A100 - questions about the keys to the left hand and added value package
Hello:
The work of doesn´t special keys on left hand. I mean, the keys under the power on button which usually starts the web browser and works with the DVD.
Another question. The value-added package that was installed on my laptop has got a call from the Toshiba Fash utility maps. When I upgraded to the latest version (previosly I had to uninstall it) this SW is not installed. How can I get it back?
Thanks in advance.
Hello
Value added contains several applications:
-Toshiba components pilot common
-Toshiba Utilities
-Toshiba PC Diagnostic tool
-Toshiba Power Saver
-Toshiba Button support
-Toshiba zooming utility
-Toshiba Flash cardsSo as you can see, the button support is included in this package. I don't know what the problem is on your laptop, but when the VAP is installed correctly the multimedia buttons and Flash cards should work correctly.
Try again please remove VAP system, restart the computer and install the latest version available. This latest version works well on the different laptop models (on my Satellite P200D too) and it should work on your too.
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D/DVD-ROM drive cannot read the CD or DVD
Hello
I use Windows Vista on my laptop. Its quite some time that I did not use my DVD/CD drive. Today, I try to use but cannot read any CD or DVD. I was trying to solve the problem of updating the drive, but still cannot fix. Can I use Microsoft FIX IT microsoft support but the problem still there.
Something to say: windows cannot start this hardware device because its configuration (in the registry) information is incomplete or damage (Code 19).
Click on 'Search the soluton' to send data about this device to Microsoft and to see if there is a solution available.
I did it but the result is COULD NOT LOAD DRIVER SOFTWARE.Please advise what should I do?
Thank you!
Hello
It is very rare for the methods in the 1st answer above does not fix a Code 19.
You might have a disk problem as the CD/DVD is actually 4 discs in 1 case (CD & DVD and CD burn and)
DVD playback). Therefore, it is not unusual for 1 or 2 rooms with not so work that others do it properly.Did you follow the Troubleshooting Guide for the reader who still does not work? There are some registry entries
that the troubleshooter does not, and those who "could" be the cause.Check with your system manufacturer Maker and device for possible firmware updates and the good
Your player registry entries.Here are the keys in my opinion, are those in question - for the reader of CD/DVD subkeys of course that he will be
other subkeys in these keys. Be sure to ask specific keys involved as well as the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD-ROM drive settings of
someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob - bicycle - Mark Twain said it is good. -
I just downloaded iTunes and now my = CD-ROM/DVD-ROM Drive does not work on my Compaq laptop. This is the error that he sees when I go to Device Manager. I need this problem as soon as POSSIBLE, I work on websites and I can't go without my CD burner. Anyone who can help help please. I'm panicking right now.
Thank you
Hello
Use system restore to before that you installed iTunes when the drive was working.
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
======================================================If necessary:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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