A8P79A: LaserJet M521dn - error Scanner 16

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• LaserJet M1217: Error Scanner 22 with a Laserjet M1217 on a wireless network

  I just tried scanning a document using the SCAN TO PC.  It has worked well in the past.

  When I launched the scan, the M1217 was presented to work until the moment where the scanner arm normally begins to move.  I heard a 'click' plastic, then I got SCANNER ERROR 22.

  I followed the instructions on the FAQ section; disconnect the printer from the power, unplug the power cord, counted to 15 sec, plugged everything back in and NADA!  Re-error.

  Advice?

  Hi @hadrian9637,

  Welcome to the Forums of HP Support! I read your post and see that you are getting the error "Scanner 22. I would like to help you today. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  Please try the steps outlined in this document, they are little different from what you have described, HP LaserJet Pro M1212nf and M1217nfw Multifunction Printer Series - a Message "Scanner Error 22" appears on the printer control panel.

  Please keep the lid of the scanner open and then press the copy button.

  Check if the scanner lamp turns on.

  Also to see if the scanner moves freely through the glass.

  It may be a hardware problem.

  If the problem persists, please Contact the HP Support for help. Check the model number and the form to receive a file number for faster assistance. Good day! Thank you.

• error scanner HP color laserjet 2840 5

  Hello team

  my hp clj 2840 error scanner 5 always display switch repeatedly

  P.S. this thread has been moved from Laserjet multifunction and all-in-one. -Moderator of the Forum HP

  Hey guys I solved this case,

  just need to clean the inside of the scanner, flat glass and the top glass, it's enough, it will work, (currently working)

• HP color laserjet 2605 Error error restart when you print the document

  HP color laserjet 2605 error restart when you print the document, please give me a solution?

  Apparently, there are no other problems to format, I was forced to replace it with a new one, finally hp color laserjet 2605 printer I had to walk normally.

  I hope that the discussion can be useful for each of them, thank you

• HP LaserJet P4515 - error 13.05.00 out of Fuser, paper thin, Jam.

  HP LaserJet P4515 - error 13.05.00 out of Fuser, paper thin, Jam.

  I have frequent errors of this type during work duplex paper jam. Simplex jobs seem to work unless I'm trying to duplex manually by printing on one side then the other well.

  When the jams, I will have a page hit the sensors after the roll before the transfer, usually empty the page following any given bin and my page duplex, which crossed once and came back to the backpage, folded under or on top of itself after its passage of the transfer roller, but before it hits the Fuser rollers.

  Sometimes it wil happen all other double-sided pages, or it can leave 5-10 before doing it again.

  Fuser has been replaced twice, because I thought maybe the first fusion unit was defective.

  I ran the component tests, tests of sensor and they seem normal.

  I need to know where I should look next.

  Currently, I plan to change all of the food guide, since this is where the interference takes place.

  The food guide was the culprit.

  The main roller connected to the gear was broken, which allowed to get out of the lowest speed.

• MFP HP Laserjet color 200: Scanner not found Error Message on my computer

  5 years ago I had a HP inkjet printer and after that it has been installed, I never got the scanner to work. I always had an error message (do not remember the wording). Last month, I had a new HP laserjet printer with a scanner and it is installed, but still once, I get an error message when it comes to scanning. This message says that there is no scanner found on my computer.

  Today, in the control panel of the printer, I could open the analysis option. It seems that the only options are to send the scan of an email or having the scan sent to a flashdrive (USB port). So, if I want to scan a photo, how do I just scan the image and save it to my documents? Why is the only option to send it in an email or a flash drive, or a network folder? If I try to access the scanner to my computer (instead of using the Panel on the front of the printer), it looks not to the scanner is connected to the computer, even if it is (I went into System Preferences and found the printer and the printer and scanner are connected with this new printer).

  So, my question is double; why I get this message saying my scanner is not on my computer and is the only way to use the scanner is to him have connected to the internet or to a USB port, and if so, how do I connect it to my e-mail address or the network? I guess I have to send the scanned image to myself if I want it on my computer or save it on a USB? Thanks for any help.

  Thanks for providing this information astonished .

  Try the following steps to see if you can scan in the HP scanning software or window printing and scanning. How Scan: Mac OS X v10.6.

  Please let me know the results.

  Thank you.

• HP Color LaserJet M476nw MFP: Scanner reported an error - HP Color LaserJet M476nw MFP

  I had problems with the HP scanning software.  When I run the software and try to initialize a scan, I get the message

  =====

  Scan reported an error

  HP Color LaserJet M476nw MFP is currently unavailable. Please check if it is connected and turned on, or try again later.

  =====

  In fact, the scanner works fine, like I can scan documents directly to the USB port on the printer.  The scanner has worked in the past with the HP software on my computer, but now just won't work.  The printer is also properly connected to the computer as I have no problem with printing of documents.

  No idea how to fix this?

  Thank you!

  Hello

  Try to install the following package to make sure that your drivers are perfectly up-to-date:

  https://support.Apple.com/kb/DL907?locale=en_US

  Then restart your Mac and try to scan the image.

  If the same persisnts open the JSCA-Packard folder and move the HP scanning application to the trash.

  Then install the HP Easy Scan app instead (which is the latest version of HP scanning):

  https://iTunes.Apple.com/us/app/HP-easy-scan/id967004861?MT=12

  Now try scanning using the application and check for the difference.

  Please let me know the results,

  Shlomi

• HP Color LaserJet M177fw MFP Scanner Error 22 Pro

  Bought this product today. 3. analysis later, 22 Scanner error. I have consulted the troubleshooting basic guide. Product unplugged for 15 seconds, no improvement. Updated firmware to update, no improvement. Very discouraging to buy something and it fail on me the same day... Help please.

  Thank you!

  I'm ready now. I returned the product to the retailer. Upgrading to a different model, and yes it's an HP. It was a much better option because HP would not have replaced my unit with another unit AGAIN, it would have been updated. I feel like a complete jerk to study does not comment on a product before buying it. HP has a very good line of printers, seems just that this model has had its problems.

  Thank you.

• LaserJet 1536dnf error 79

  I'm in trouble with my 8-Butterfly-old LaserJet 1536dnf. Worked fine with my computer Windows XP and Mac OS X up to yesterday, when I tried to send a fax by flat bed scanner (scanner ADF works perfectly)

  When I press the button on the Fax, the printer prompt if the document is on "glass", I confirm, start creshes scanner and printer. All the lights start flashing and displays "error 79, restart printer. After a few seconds of printer restarts.

  Also, I unplugged the power cord and plugged into the Jack at the end of a few minutes...

  Print and scan using Windows does not always work, but my favorite software is on my Mac.

  With my Mac OS X computer, one feature of printing now works fine, scanning software can't find any device with Hello (all services are enabled on my printer!). I downloaded the last software OS X from HP.com, uninstalling the old drivers and the software, installed a new... but the scanner and the HP Utility software does not always work correctly.

  I also do a "reset" on the main parameters in the menu of the printer, but nothing has changed (lost network configuration and fax settings).

  Printer runs the latest version of the firmware available on the Web from HP.com site. I've never had no problems during the update process.

  Do you think that my printer needs to be repaired?

  In this period I need really the printer and a scanner for my important documents.

  

  Called technical support.

  Turn off the device, then:

  -Press x and > at the same time (hold)

  -turn on the printer

  -Press and hold both buttons and wait for the message "restore" on the screen

  -wait, wait... When you have finished starting printer new

• Multifunction HP LaserJet 1536dnf printers: Scanner function not accessible after upgrade to Windows 10

  Function non-contactable on printers MFP HP LaserJet 1536dnf of analysis after the upgrade to Windows 10.

  Here is the error message:

  

  I recycled the printer... inaccessible even

  I recycled the router and the printer... inaccessible even

  Worked fine before with Norton and Windows Firewall enabled on Windows 7.  so...

  I have disabled the Windows Firewall (but not Norton firewall)... inaccessible even

  I ran "SCF/scannow' with the command prompt... inaccessible even

  I ran HP Print doctor who says that the scanning software was not installed.

  I tried to download and install the software the complete solution... masse not installed properly... even inaccessible.

  Help, please

  HALLALUJAH!  Now, I can scan, fax and print.  I did not follow the directions of RnRMusicMan together.  I just deleted all the HP software that had to do with print and then installed the suggested software.  I do not close the firewall or do any of the other suggestions.  Other people with the same problem may have to follow all the indications made by RnRMusicMan above.  RnRMusicMan, THANK YOU for giving me the link for the correct HP software to solve the problem, HP LaserJet full feature software and driver.   Without your help, I would have not a scanner works on this printer.  I scan most all instead of filing paper.  I was in trouble when the sweep would not work. ... HP support is GREAT!

• Color LaserJet Pro 200: Scanner unavailable

  Ever sinc update the firmware on my printer, I had two problems.  The first problem is that the power button is now flashing after a prolonged peiord of inactivity.  I cannot print unless I push the power button flashes and it becomes solid.

  The biggest problem is that now I can't scan.  I get an error message after "the Scanner is inaccessible.  Scanner communication cannot be established.  Make sure that your product is running... »

  I am able to print once I hit the button and it stops flashing.

  Guess my first question is, is I possible to revert to the previous version of firmware.

  Welcome to the community of HP @ab90011,

  I saw your post on communication issues scan your 200 Laserjet is having, and I would try to help! You will not be able to return to a previous firmware version.

  If your printer is connected to a network, try power cycling network devices:

  • Turn off the printer and the computer and unplug the router for 1 minute (do not press the buttons on the router).
  • Plug the router back in and wait another minute, turn on the printer and the computer.
  • Try to scan the image.

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors.
  

  If it is from scanning, run the print and Scan Doctor and choose "scan of difficulty."

  Answer to me with the results of the PSDr tool, how you have the printer connected (Ethernet, wireless, USB), and LaserJet 200 model you have.

  Thank you

• LaserJet M1212nf MFP: Scanner not connected correctly?

  My printer can print and in the network, but it cannot scan. There is a HP page called "printers HP - Scanner card WLAN is lost (Windows)" which requires you to verify if its properly connected to the network, and the Green led should be constant, while the orange should be flashing.

  However, on my router, the green light is turned off while the orange flashes, and the orange is constant on my printer and the green flashes.

  Unfortunately, the page doesn't tell you what to do if this is indeed the issue. Any help?

  Hello!
  Welcome to the HP community @SYZekrom,

  I wanted to reach out and to respond to your post on the sweeping problems you are having with your LaserJet M1212nf. You posted the correct to follow troubleshooting guide. Please try each step in order and get back to me with errors or problems you might encounter (fingers crossed there are no problem)!

  Note: make sure that the printer is plugged directly into a wall jack, avoiding bars and surge arresters.

  Try analysis around (s) work too, this document lists. I'm curious about the results!

  • Scan network connection is lost (Windows)

  If you have trouble, let me know and I'll do my best to help.

  Click on the "accept as Solution" If the issue has reached a resolution! Hit thumbs up below like my post or show thanks to me to lend a hand!

  We wish you a wonderful day

• HP Laserjet MFP error 54.2 M275NW 200

  Getting error on HP Laserjet MFP M275NW 200 54.2, cartridge turn - please help.

  Thank you!

  Hi tm_999,

  If one or more ink cartridges are installed properly, this may cause a rotation error 54.2 carousel. This error is usually accompanied by a loud grinding noise.

  NOTE: The carousel is the rotating part under the top cover that attach all four print cartridges. (C = Cyan, M = Magenta, Y = yellow, K = black).

  Troubleshooting

  To resolve this problem, see the following information in the order indicated.

  Remove and then reinstall the ink cartridges

  To help remove and then reinstall the ink cartridges, see the instructions below:

  1. Lift the scanner (M175) cover and remove the capture of scene (M275), then open the toner access cover.
  2. Look for the carousel brake version, which is the small white tab in the location shown in Figures 1. With a small screwdriver pen or glass hold down and then pull the tab toward the front of the printer to release the brake.

  Figure 1: Carousel brake release

  

  1 - a release of the brakes of the carousel

  NOTE: To locate the brake of the carousel, facing the front of the printer, then open the toner cartridge cover. The brake is located on the left side in line with the cartridges.

  3. while now the brake of the exit, turn the carousel forward or backward to align the guides of the print cartridge black on the carousel on the adequate position to remove the cartridge, as shown in Figure 2.

  Warning: Make sure not to touch the mag with the applied toner roller. Oils on your hands can damage the toner mag roller

  Figure 2: Correct alignment for removal

  

  4. remove the ink cartridges when the carousel is in position for the withdrawal of the print cartridge.

  5. Repeat this procedure to remove each remaining print cartridge.

  6. check the cartridge problem for damage (compare to one of the other cartridges if necessary).

  7. Once you have all the ink cartridges that are removed, you will need to turn off the printer and then turn it back on by following the instructions in the error message.

  8. wait the printer prompts for installation of the cartridges

  9. Enter the cartridge by the Central handle and then insert the cartridge into the appropriate slot.

  TIP - Look for the color icons on the ink cartridge slot to insert the cartridge into the appropriate housing.

  10. close the print cartridge door.

  11. After you close the print cartridge door, the control panel displays the message "calibration or during initialization. Expect that the product is idle and silent before continuing.

  NOTE: If you need to replace a print cartridge, you must close the print cartridge door before touching the cartridge button to spin again.

  12. If you need to replace the other print cartridges, press the icon of supplies () again, then select the next print cartridge.

  13. Press cartridge rotation to rotate the carousel to the next cartridge to print and then repeat the previous steps to replace the print cartridge.

  Warning: Wait for the sounds of rotation stop before you open the print cartridge door every time.

  14. After you close the print cartridge door, the control panel displays the message "calibration or during initialization.

  Let me know if that fixes the problem you are having?

• I use a hp m2727 nf laserjer. We get an error scanner 5. How can I solve this problem.

  He is an all-in-one printer scanner copier fax. Scan and copy. It is said to put off then powered to correct the problem. That did not work. Even tried turn off my computer and the printer and then turn it all back on. The scanner light is one heck of a noise when you turn it back on it and it flashes all by making all that noise. Part of the printer still works.

  Hello everyone

  The products you are commercial printers. I suggest you post in the forum for HP Business Support for a better chance to find a solution.

  You will find the Board Commercial Laserjet here.
  http://h30499.www3.HP.com/T5/printers-LaserJet/BD-p/BSC-413

• How do I fix this error: "Scanner is not working correctly.

  My MP830 (purchased in 2006) will be printed from my computer but nothing print or scan when it is placed on the scanning bed.  The error is: "Scanner does not work properly.  How can I fix?  I have the Set Up CD with the driver, Application software, and manual on this subject and the other identifyers on disk are: recognizes 1.1 QH7-2342

  I'm not very tech savvy and I would like to get this scanner works properly.  Help please.

  BurninToLearn

  Hello

  To help with this issue, we offer you to join our technical support team by phone at 1-800-OK-CANON (1-800-652-2666) Monday to Friday between 10:00 and 10: 00, et (07:00 to 19:00 PT).  One of our friendly representatives can provide step by step instructions to make sure you're back running.

  Thank you and have a great day!