Mobile mouse 3000, used to work, is not now.

Both the red light and the green light on the stick work.

Change of battery.

Computer says that it works, but it is not

Reset buttons have all been postponed.

Hi CatherineJohnston,

You did it of any material changes or software on the computer before this problem?

You can follow this link and check if the problem persists.

Troubleshoot the incidents of the response to the mouse or wireless keyboard

Hope the helps of information.

Please post back and we do know.

Tags: Windows

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