Abrupt brightness and brightness fluctuation

Hello

HP 2000-2d28TU PC portable runnig Windows 8.1.

Having problem with brightness brightness sometimes gets up and down auto.

Mainly by watching movies.

Also a few times after that turning on laptop of will point shows high brightness and if I try to lower the brightness it does not show any level of brightness.

My laptop is under warranty.

Help, please.

Thank you

Thanks for the reply.

In my view, that the next step performs a refresh of Windows 8. This will not delete personal files or modify the main parameters. This will simply clean the computer completely. This is the next step before reinstalling Windows, essentially and will return to the computer for Windows 8 if it was previously installed. For more information on how to do this, please refer to this Microsoft Web site: How to refresh, reset or restore your PC

Mario

Tags: Notebooks

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