HP OfficeJet Pro 6830: HP OfficeJet Pro Fax PC problem 6830

Dear HP,

I bought the HP OfficeJet Pro 6830 for its PC FAX, feature that was presented in the manual which shows how to do it, but after installing the software and all updates on your official website, I could not the receiving fax MACHINE to the computer. I can send FROM the PC without any problem. But the reception is a problem, especially after you saw that this model has this application. In the software or in the browser userface there is a digital Fax Setup Assistant. In the included installation CD, there is the PC FAX drivers

drivers\fax\x32

HPOJ6830FaxPCSendDialogUI.dll

HPOJ6830FaxPCSendRenderPlugin.dll

drivers\fax

HPOJ6830FaxPCSend

who says it's possible.

your help is appreciated.

Best regards.

Hi @Ozer!

Welcome to the HP Forums.

I understand you have a problem affecting up to receive fax from your HP Officejet Pro 6830 e-all-in-one printer to your computer digitally. I want to help you with this.

According to me, that the steps outlined in the following document will help you to install the digital fax capability you're looking for:

HP Officejet Pro 6810 6830 e - all-in - One Printer Series - HP Digital Fax not available on a network connection installed

Please reply to let me know if it works for you!

Thanks for posting.

Tags: HP Printers

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