Access denied re-installation Photosmart 2610

Hello

I use a 2610 all-in-one PS in a 5 PC LAN for a couple of years - very pleased with it indeed.

Recently, I did a few PC updates and necessary to re - install the driver and began to fall on the access denied"" message.

Operating systems are XP Home and XP Pro, and in both cases, I can't through the installation. The Pro gives me the message, and the House blocking the installation.

I think it's a problem between XP and the driver, because XP is always automatically updated.

I also have a laptop running Vista, the installation was easy and I can print, scan and do everything by WiFi - as you wish.

My problem becomes critical, because most Office XP computers enter the 2610 not more.

I tried the support chat, but they couldn't get it fixed.

Anyone also report this problem could you PLEASE hep me?

For those who might be strugling to this question - I had resolved it through HPs site.

http://support.HP.com/us-en/document/c00836418

in particular:

Solution 3: turn background programs off the coast and reinstall the HP software

Second step: disable the "Terminate and Stay Resident" (TSR) and other background programs

Who did it!

Good luck

Tags: HP Printers

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