Access WiFi Limited, problem with Wifi adapter

Original title: wifi access

my laptop recently having limited wifi access issue. I tried troubleshooting, but it did not help. It comes up with a window saying there is a problem with my wireless card. I checked the wifi card in the Device Manager and it says that the equipment did not work properly. then I tried uninstalled and reinstalled, but the problem is not fixed. my card is atheros ar9485 qualcomm (im using os win 8). I searched online and some people having problems of this ar9485 as well. then I updated the NIF of the driver file, but the problem still exists. im going to be crazy now. could you please help me out of it? much appreciated!

Hello

What is the brand and model of the laptop?

There could be a problem with the driver for the wireless network connection card.

Kindly, follow these steps and check if that helps.
Method 1:

If you get an error 'problem with my wifi adapter', please uninstall and reinstall the wireless card driver. Check with your computer manufacturer or the manufacturer of your wireless (Atheros) adapter and make sure you have the latest driver available for the card.

Follow these steps:
First, download the latest driver for network card wireless from the manufacturer's Web site.
a. to uninstall the card, then press X and Windows on the screen. Click on Device Manager.

b. locate network card and expand the driver icon.

c. right-click on the icon of the Atheros wireless driver and click Uninstall.

Follow the instructions on the screen to uninstall the driver.

d. open the folder that contains the installation file of the latest driver that you downloaded.

e. double-click the Setup file and follow the instructions on the screen to install the NIC driver

You can try some troubleshooting section:
How can I troubleshoot network card?

http://Windows.Microsoft.com/en-us/Windows/fix-network-adapter-problems#1TC=Windows-8

Method 2:
You can also reset TCP/IP manually.

Follow these steps:

a. press the Windows key (enter the splash screen), type cmd on the right click of the screen prompt, select run as administrator.

b. at the command prompt, copy and paste (or type) that follows the command, and then press ENTER:
netsh int ip reset c:\resetlog.txt

c. Note: If you do not specify a path of the directory for the log file, use the following command:
netsh int ip reset resetlog.txt

d. restart the laptop.

Let us know if it helps. If you have any other questions, we will be happy to help you.

Tags: Windows

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