Accidentally bought Adobe Stock

Similar Questions

• Bought Adobe Stock 2 photos. The other always has the Adobe Stock Logo and a serial number on it, after download.

  Bought Adobe Stock 2 photos. The other was always the Adobe Stock Logo, name and a serial number, after download, so I can't use it. How can I get the own one?

  Follow the steps in this thread...

  I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why have a watermark on them?

• I bought Adobe Stock photos, and it still says Adobe in the middle of it. You is a way to remove it

  Hello why my photo bought always have the tide ADOBE?

  Hi Steven,

  According to our records, you have acquired a license of three images, and you should be able to use the non-watermarked image.

  Please follow the suggestions listed below and check if this is useful:

  • Sign out of Adobe Stock, then reconnect and try again.
  • Try to download your photo again via the page history of a license .

  For more information, help Adobe Stock | Cannot download Adobe Stock images

  Let me know how it goes.

  ~ David

• Accidentally bought photo galleries

  I accidentally bought Adobe stock photos. I didn't know that Adobe had stored my credit card information. Normally, you need to click a button and allow them to do this. I don't have. Never been on a website where the information is automatically saved. I wouldn't know it was legal. I clicked 'buy' for an image, but a circle came that said meant "license" I thought that the image has already been licensed. So, I did about five times more before becomes suspicious and enter in my account and seeing that I now have about $50 pictures of almost the same thing. I tried to understand this or get support, but Adobe apparently does not provide any support unless you have a subscription. I spent some time on the site trying to find a phone number, contact/e-mail form or a chat option. I hope to return some of the photos that I didn't need. Someone at - he had that experience or have any ideas?

  Hello

  There are 5 credits in your Stock account so when you find an image you want to license, follow the steps described in this document:

  With the help of Adobe Stock

  Kind regards

  Bev

• I accidentally bought Photoshop instead of first Element - this could be remedied?

  Hello

  I have accidentally bought Adobe Photoshop instead of creating items. The reason why I bought it was to edit videos and of course, this is not possible with photoshop.

  Is it possible to Exchange Photoshop for first (as they seem to be the same price) or is there a penalty that I can pay to go from photoshop to first?

  Would appreciate help on this.

  Thank you

  Malik

  You must return to the turnover and get a refund and then purchase the appropriate program

  Contact the customer service

  Get help with orders, refunds and exchanges (non - CC) http://helpx.adobe.com/x-productkb/global/service-b.html

• Unable to access Adobe Stock I bought

  I bought an Adobe Stock image. I received an email from Bill as directed by the attached page. But there was no image attached. And when I log in Adobe Stock I have no history of license. If no image access. Where is the image I bought Adobe? I can upload a screenshot of my history of license attached vacuum too.

  Mark

  

  Thanks for the reply. My problem was to have 2 email addresses. So I was able to locate the image and download.

  Sorted

• New user Adobe Stock photo licensed accidentally (but it did not download).

  I am new to Adobe Stock (DPC) and accidentally licensed photo (but it did not download). I tried to change the default "save in" location on my desk rather than the cloud and it under license of the photo. Can you tell me if / how I can "unlicense" photo?  Yet once, it has not been downloaded.  Thank you very much!

  Hello

  I'm sorry, we can't unlicense image, but as a gesture of goodwill, I credited 1 additional image in your account.

  Hope that helps!

  Kind regards

  Sheena

• I bought a license for Adobe Stock photos, and the watermark. What should I do?

  I bought a license for Adobe Stock photos, and the watermark. What should I do?

  By pouring, I got a high resolution image but still Astock watermark. I don't know how to get in touch with the company, I don't know how to solve the problem. Can someone help me?

  By pouring, I got a high resolution image but still Astock watermark. I don't know how to get in touch with the company, I don't know how to solve the problem. Can someone help me?

  Krzysztof salvation,

  Are you saying that you have followed the instructions provided by Brad, I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?  and you are unable to download images without the watermark? Please provide the steps that you use to better we can help you with your problem.

  EBQ

• Hi there - already I bought a month of adobe stock (10 pictures per month) and cancelled it after a month. The system is not offered this choice. Help, please. It meets my needs, I won't be frozen for more than a month. Thank you

  Hi there - already I bought a month of adobe stock (10 pictures per month) and cancelled it after a month. The system is not offered this choice. Help, please. It meets my needs, I won't be frozen for more than a month. Thanks Jo

  Hi Joanne,

  Do you mean that you're not seen the monthly plan? Can please sign in the stock site, go you to: plan pricing and membership Adobe Stock | Adobe Stock and send me a screenshot of what you see? This will help me to solve your problem.

  Thank you.

  EBQ

• Where can I find an image Adobe Stock I bought

  I bought an image Adobe stock more than a week ago, but it is not appearing in my files or anywhere I can access. Where can I get the images? How import you to PShop?

  Follow these steps: I downloaded my 10 free images and they all have the Adobe watermark on them, so I can't use them. Why do they have a watermark on them?

• I bought a picture but when I downloaded it, it always says "Adobe Stock" on it. Is this normal? I thought that once I bought article which could disappear as I would really like to use the point on Web sites, etc. Help, please.

  I bought a picture but when I downloaded it, it always says "Adobe Stock" on it. Is this normal? I thought that once I bought article which could disappear as I would really like to use the point on Web sites, etc. Help, please.

  You can also check:FAQ: where can I find useful links on the use of Adobe Stock?

  I'm moving this discussion Adobe stock

• I bought Adobe Master collection CS6 and accidentally damaged installation disc, but I have the serial number and need a software to download to install on my computer please help me where to download the software from?

  I bought Adobe Master collection CS6 and accidentally damaged installation disc, but I have the serial number and need a software to download to install on my computer please help me where to download the software from?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | 9,8 | 9 standard | 8 standard
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14 | 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14 | 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hi, I have cs6. I bought a picture on adobe stock to use in a design. I don't know how to remove it from my library and use effectively? Help please

  Hi, I have cs6. I bought a picture on adobe stock to use in a design. I don't know how to remove it from my library and use effectively? Help please

  Go to stock.adobe.com and log in with the user ID Adobe that you purchased the image.

  Click on the Images link at the top right of the page to go to your history of license

  Click on the thumbnail of the image of the image you want to use to access the page of image details

  In the center of the details page, you will see a big blue to choose link where you want to save the image to

• I am extremely disappointed by ADOBE software. Adobe recently bought a Stock aircraft and try to use it has realized its futility for my type of service. I'm three days trying to cancel or not. the last attempt was on the phone and let me online for more

  I am extremely disappointed by ADOBE software. Adobe recently bought a Stock aircraft and try to use it has realized its futility for my type of service. I'm three days trying to cancel or not. the last attempt was on the phone and let me online for more than ten minutes and just not talk to the flight attendant. I think he falls into a trap, I have to cancel my credit card.

  Sorry to hear that you were unable to contact our support teams.  I will organize your subscription Adobe Stock must be cancelled.  Please be aware that you must delete all the images you downloaded as they are no longer allowed.

  Kind regards

  Bev

• I accidentally bought a student Adobe Acrobat X1Pro version and want to upgrade to a full version. How can I do this online?

  I accidentally bought a student Adobe Acrobat X1Pro version and want to upgrade to a full version. How can I do this online?

  Hi Kyneton,

  There is no difference between the features of the student of 11 Acrobat pro version and complete.

  The only difference is the student version is provided with a discount to students while others who are not students / teachers are not eligible for this discount.

  In fact, you should feel fortunate to have acquired Acrobat at a reduced price

  If you are not a student and you have purchased the software, then you must return the software and order a new one detail.

  You can contact our support chat for this team: get help with orders, refunds and exchanges

  Kind regards

  Rave