Accumulation of ink in the printhead, producing prints from steraking

Hello:

We have an HP Photosmart Premium all-in-One (AIO) printer, copier, Scanner.

We receive in stairs horizontal white streaks the bar black, shown in a report of print quality.

We had seen in the past when necessary to clean printheads changed, etc.

This time, removal of ink cartridges and print heads (the chariot holding the ink cartridges), I discovered a heavy accumulation of black ink (not black photo) on the print head.  There was a lot of "gunk".

After a lot of careful cleaning and by installing a new black ink cartridge, the problem of dragging seems if go away, however, we got vertical streaks on the typescripts, located printing roller online with printing black-cartdidge

in the print head.  After successive cleanings of the hand, long rollers (black), the problem seems to have disappeared, although I always test things.

The report print quality looks great, no more vertical streaks.
This required to make several of the main roller cleaning, internal long black to remove black ink has adhered.  It seems that this roller can be removed to be cleaned.  It seems that this roll is part of a motor gear set and is not easily removable.

My comments/questions are:

Pages 78 and 79 of the 'series of HP Photosmart Premium C309 User Guide', States the following in the article titled, "to assess the value of print quality.

"If all the colored bars have regular white streaks, please refer to the following steps.
If the line 11 on the diagnostic page reads PHA TTOE completed: 0, align the printer.
If line 11 on the diagnostic page displays a different value or alignment is not need help, clean the print head. »

When we run the report of print quality, we get the next State.  PHA TTOE completed: 1.
Is this value of 1, good, bad...?

I didn't see any leak of the black print cartridge.
No idea what can be causing the accumulation of (filth) ink in the print head (the chariot holding the ink cartridges)?

If so, what can I do to avoid this problem in the future?

Thank you.

DaleB

Printers you mentioned have different textbooks available for various reasons.   One of the reasons is the LaserJet 4 m is a printer of business and the Photosmart is a consumer printer based.  Business such as the LaserJet 4 m printers are supposed to manage a high volume and because of this expectation, there a lot of replaceable parts that owners need to know how to get to maintain and replace these parts when necessary.  So the manual available for this LaserJet printer will have a more in depth break down parts of the printer and how to disassemble and reassemble the printer.  External documents and guides the user to the Photosmart will not have this information available, because it doesn't have the same capacity or replaceable parts.

Tags: HP Printers

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