is this a virus or windows? Help

Similar Questions

• My computer guess I'm pressing the ALT key. I even searched my PC for viruses, but nothing helped. I use windows 7 and an Acer laptop.

  My computer guess I'm pressing the ALT key. I even searched my PC for viruses, but nothing helped. I use windows 7 and an Acer laptop. Is there a solution?

  See re keyboard Acer support pages, will appear you have inadvertently the value of this option (or their forums) is not a win7 issue, but an Acer one

• There was a problem playing this file. (0xC00D0FEA: "Windows Media Player has encountered a problem during the download of the file.) For any additional help, click Help on the Web. »)

  Outlook has been changed from hotmail, my emails say don't link with windows media player, outlook is not their problem, but it happened only when they merged account

  I have to be able to open MP3 files that ae sent emails in my work, it's urgent, please I need to know what settings to correct to sort this please

  It comes to getting the error message

  There was a problem playing this file. (0xC00D0FEA: "Windows Media Player has encountered a problem during the download of the file.) For any additional help, click Help on the Web. »)

  E-mail address is removed from the privacy *.

  Hello

  Method 1:

  See the article and check if that helps:

  Windows Media Player sync: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Media-Player-sync-frequently-asked-questions

  Method 2:

  I suggest also refer to the thread with a similar problem and a possible solution:

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-pictures/error-when-trying-to-play-media-files-Windows/4abe7be7-b3fe-44eb-b4da-e0848c3c8bd4

  It will be useful.

• When you try to perform a factory restore I get this error: "could not find"JScript.Encode"script engine: C:\Windows\Help\OEM\scripts\launche.jse.

  I'm trying to restore my PC to the preassembled initial state

  I followed this as mentioned in the help, but I got this message

  Cannot find "JScript.Encode" script engine

  C:\Windows\Help\OEM\scripts \launche. JSE

  
  

  I use windows Vista

  
  

  So what can I do to restore my system?

  waiting for your support with kindness

  Hello

  There are two ways to do this.

  Most computers these days don't come with recovery discs.

  Instead, computer image makers a recovery Partition on the hard drive in order to reinstall the operating system to.

  That the recovery process says return to factory (new State) settings

  To access the recovery partition, you should be able to find it in the start menu > programs > list of software from the manufacturer of your > search for recovery options.

  A simpler method to start the press a key or sequence of keys at startup (when you start your computer)

  So maybe F10, F11, Alt + F10, etc. depending on your manufacturer.

  You must ask them or online on their website or the Support Forums to know the exact key / s press.

  Another method is to ask them to send you a set of recovery discs, which will do the same.

  They will charge a small cost for this service.

  Back up the data that it will be lost during the recovery process, and all programs that you have installed will need to be reinstalled from the original media (CD, DVD, download Net).

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  See you soon.

• Best calls "Windows Help" Attorney call me to say I have a security problem on my PC and wants that I let him remote connect to solve this problem, it is legitimate?

  The first few times we call I refused to listen to because it sounded wrong, but this time I heard him out and that's what they said. First, he was of the India, I think his accent and he said he was calling to inform me about a security problem with my PC, it is said to "Best Windows Help" and that my network was showing at its end with a red light indicating a problem. He had opened the Run command and type of command bar to display the observer of events and go to the newspapers of Win and click Applications, then he wanted me to scroll the Application events and see how many errors was there. Between 20 and 50 I said, he said oh yes you have a problem and that he could fix in a few minutes, then it puts me in a collaborator of his that says display the control bar run then type "Iexplore www.support.me" which led me to a "Logmein Rescue page to https://secure.logmeinrescue.com/Customer/Code.aspx. At this point, that he asked me to give him full access to my PC in which I said, "you're crazy, no way" and he said OK then your PC will freeze and crash and I said a few words very friendly back and hung up. They seem to call every month or two and it looks like the same guy. Is it a Con? Who is this company "best Windows Help and how are they finding me? They say the information they hold comes from Microsoft. My caller ID lists like V052409070106, phone # (202) 011 - 3341. What is everything. Also, my PC is not crash or freeze because I installed it 2 years ago. I am running Win 7 Pro with Microsoft Security Essentials and windows Firewall behind a Cisco router.

  Scam.  They said that my computer was downloading malicious code and therefore transmit signals the error on their server.

  They have a Web site, as afar as I can tell.  I asked the guy at the phone for his site.  He couldn't give me a Web site URL or couldn't pronounce correctly.  He was frustrated and hung up.  Scam.

• Why can't I get help from this program? ___The help for this program was created in Windows Help format, which depends on a feature that is not included in this version of Windows.

  Cannot run files .hlp in Windows 7

  No, it is not included. Click Start, then type Winhlp32.exe, and then press ENTER. You will get a help dialog box that says:

  Why can't I get help from this program?

  The help for this program was created in Windows Help format, which depends on a feature that is not included in this version of Windows. However, you can download a program that will allow you to view help created in the Windows Help format.

  For more information, go to the Microsoft Help and Support site.

  Messages rating helps other users

  Mark L. Ferguson MS - MVP

• Error message cannot use the help files, "this version of the Windows Genuine Advantage tool is no supperted any longer. Please download the latest version.

  Original title: using files to help in windows 7

  I use a copy saved Windows 7, 64-bit, SP1, professional and I can't use my old XP computer help files copyed.  I followed the instructions Microsoft Help and Support and downloaded "WinHlp32.exe". During the process of validation of Windows, I get the message "this version of the Windows Genuine Advantage tool is no supperted any longer. Please download the latest version... ». HOW CAN I DO THIS?

  JIm
  Start the Windows genuine validation

  Jim

  Be sure to use Internet Explorer to validate the OS. If you use a third-party browser Internet Validation may fail.

• Is this a virus? Is it safe?

  Recently, only Skype friend sent me a message, it is an image.

  It is his name:

  XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

  So I called him. He said that he didn't send it to me.

  So, time passed, and another friend sent me another picture: -.

  Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

  So, I refused it. Then he messaged that: -.

  Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

  So, guess what? He sent me another: -.

  xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

  Skype:-Windows Desktop Version / Windows 8 App (I use both)

  What is going on? Is this a virus? I have not downloaded the file, only cancelled the image so it will not download. How can I stop to get the files and download them automatically?

  Thank you!

  [EDIT] BTW, I can't put my settings for "Calls from contacts only" as that would go against having Skype [/ Edit]

  It is a well known virus.

  NEVER send suspicious links on this Forum. Thank you.

  TOPIC CLOSED.

  TIME ZONE - US EAST. LOCATION - PHILADELPHIA, PA, USA.
  
  I recommend that you always run the latest version of Skype: Windows & Mac
  
  If my advice helped to solve your problem, please mark it as a solution to help others.
  Please note that I usually do not respond to unsolicited private Messages. Thank you.

• Cannot access Internet and all programs on the start menu. How to get rid of a virus on windows xp

  I was recently given a hand computer (compaq I tthink) so I'm not clear about all the fancy stuff to the extent of the ect CPU... but I know it has windows xp pro. in any case, a friend used my computer and for some reason any felt the need to download a program called 7-zip. Now, my computer is screwed... In the start menu > all programs, everything has disappeared! And I can access the system restore in normal boot and safe mode, but the window remains empty, we never really gave me the opportunity to use it. Oh and I can't get online in normal or safe boot mod either, what can I do?

  Original title: how to get rid of a virus on windows xp proremove a virus from windows xp pro

  Hello

  1. Why do you think that the computer is infected with the virus? See you pop - unwanted ups or odd behavior of all programs?

  2 have you made any changes to the computer before the show?

  3. did you run any online scanners to remove infections?

  4. What is the antivirus installed on the computer program?

  Method 1: Run a scan antivirus on your computer.

  www.Microsoft.com/Security/Scanner

  Note: If infections are detected during the scan, there is a risk of data loss because infected files will be deleted.

  Method 2: Safe mode with networking

   

  Step 1: Check if you can browse the Internet with success in Mode safe mode with networking.

  Networking Mode safe mode starts Windows in mode safe mode and includes the network drivers and services needed to access the Internet or other computers on your network.

  A description of the options to start in Windows XP Mode

   

  Step 2: Put the computer in a State of boot is a way to know which application is causing this problem.

  To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Put your boot system helps determine if third-party applications or startup items are causing the problem. If so, you need to maybe contact the manufacturer of the program for updates or uninstall and reinstall the program.

  Step 1: Follow the steps in the link below to do the same thing:

  How to configure Windows XP to start in a "clean boot" State

  Note: After troubleshooting, be sure to set the computer to start as usual as shown here:

  Step 2: To configure Windows to use a Normal startup state

  After you have used the boot is a way to solve your problem, you can follow these steps to configure Windows XP to start normally.

  1. Click Start and then click Run.
  2. Type msconfig and click OK. The System Configuration Utility dialog box appears.
  3. Click the general tab, click Normal Startup - load all services and device drivers and then click OK.
  4. When you are prompted, click on restart to restart the computer.

  Method 3:

  Create a new user account and verify if you are able to access the program in the start menu.

  Try to connect with a different user has administrator rights account and then create a new user account.

  For more information, see these links:

  How to create and configure user accounts in Windows XP

  How to copy data from a corrupted to a new profile in Windows XP user profile

  I hope this helps.

• How to remove the other program the Virus Protection Windows Security Center colume antivirus?

  My PC run in Windows XP Home Edition. After you remove COMODO antivirus program, I find the untapped in Protection Virus Windows Security Centre colume COMODO antivirus program.

  How to remove the Virus Protection Windows Security Center colume COMODO antivirus program? Need help & solution.

  Have a good time.

  Hello

  * Go to start > run and type: wbemtest > press enter
  * There, click on connect
  * In the field at the top, where it says "root\default", type root\SecurityCenter instead, and then click the button to connect.
  * At the bottom, click on the button "request... ".
  * In the query box, type: select * from AntivirusProduct and click on apply.
  * In there, select the entry with the guid {043803A3-4F86-4ef6-AFC5-F6E02A79969B} and click on remove below. Then close this window.
  * In the query box, type: select * from FirewallProduct and click on apply.
  * In there, select the entry with the guid {043803A3-4F86-4ef6-AFC5-F6E02A79969B} and click on remove below.

  This applies only to when you had installed Comodo. For other Antivirus and firewall, it will be a different guid.

  I hope this helps.

• How can I fix STOP: 0 x 00000024 (0x86EEC230, 0xC00000102, 0 x 0019023, 0 x 00000000) error? Is this a virus?

  Hello

  My computer is a Dell Dimension E521 with a 64-bit AMD Athlon processor.

  My PC is running Windows XP Home Edition.

  I restarted my computer and I found myself with a blue screen with an error message that looks like this:

  There is a problem

  Windows stopped to protect your computer.

  If this is the first time, you've seen this screen restart your computer if this isn't the case, disable or uninstall all software antivirus, defrag software, backup software and then restart your computer.

  Techniques: STOP: 0 x 00000024 (0x86EEC230, 0xC00000102, 0 x 0019023, 0 x 00000000)

  How can I fix it?

  I tried following instructions on screen ther, but as I can not even access windows Safe Mode or one of the other options avaialable on the previous black screen I don't know what to do...

  I asked a speaker to the work that might be able to help and I followed her instructions to restart the system from a cd, but all, I found myself with a blue screen which revealed the following:

  Installation of Windows XP Professional at the top and by examining the 238418 MB disk 0 at Id 0 on bus 0 on atapi...

  He also said that it is a virus? Is it? I read that there is a system error or an error in registry!

  How can I solve this problem?...

  When I press F12 to display the boot options, it gives me an option to run the hard drive diagnostics?

  It would help me atall?

  Hi joel.

  Your information really help!

  I tried to restart it a Windows XP disc and got in what concerns the installation of a new installation of Windows XP... then it froze just!

  The screen said something like this:

  Installation of Windows XP Professional at the top and by examining the 238418 MB disk 0 at Id 0 on bus 0 on atapi...

  When he asked me if I wanted to I wanted to repair a current installation of Windows XP or install a new do you think I should have pressed R to repair?

  I was using a professional Windows XP disk and not Windows XP Home Edition, do you think this could be the problem?

  I have a Windows XP Edition family multiboots disc is what it takes?

  Said Chaos_Edit chkdsk causes problems?

  What is the difference between chkdsk /r and chkdsk: / f?

  Thank you bro

  Respect

  Try to repair first.

  Put the disc in and go ahead and use the chkdsk command.

  You have no more options.

  You can't run windows, then you must fix it.

  Equip the drive.

  When the screen

  Press r

  type in

  Chkdsk /f

  Press ENTER.

  and wait.

  If this does not work, I suggest a restoration of the system, or the start of the last known configuration.

  If these two do not work, you will need to reinstall windows.

• Downloaded the Virus 10 windows installation.

  Downloaded the Virus 10 windows installation. How can I get it my computer

  Hi blhope,

  1 Windows operating system you are using?

  2. What do you mean by Windows 10?

  You can try to run a scan online and check if it helps:

  Check out the link:

  http://safety.live.com

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Hello. My pc problem, it's that I can't launch Windows Help and Support. I received the error code 0 x 80004005. I have Vista Premium. 32-bit.

  When you click Help and Support, I get the error code 0 x 80004005. Failed to start.

  This means that I have some bad files? After scanning the computer, no virus was detected.

  Hi KarelPloeg,

  Welcome to the Microsoft Community and thanks for posting the question. Looks like you aren't able to open the help and Support Windows in Windows Vista.
  Try these suggestions and check:
  Perform the check and scan SFC.

  Use the System File Checker tool (SFC.exe) to determine which file is causing the problem and then replace the file. To do this, follow the steps from the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  In addition, visit this link and check:
   

  I can not open Help files that require the Windows Help program (WinHlp32.exe)

  http://support.Microsoft.com/kb/917607

  Hope this information helps. If you have any other questions feel free to respond and we will be happy to help.

• The Windows Help and Support window appears without reason

  original title: THE HELP AND SUPPORT WINDOWS

  How can I prevent the Windows Help and Support window popping up? My laptop came back from en Acer wh that the keyboard had to be replaced from this window opens at random. When I close it and pop back up again. This happens several times before it stops.

  Hello

  You can try methods below and check if it helps:

  Method 1:

  You can try to perform the clean boot and check if the problem still persists to see how to perform the clean boot, click the link below and follow the steps in the Kb article.

  http://support.Microsoft.com/kb/929135

  Warning: After using the boot is a way to solve your problem step 7 follow-up to reset the computer to start as usual.

   

  Method 2:

  I also suggest you to run a scan antivirus online free from Microsoft Web site.

  one) to scan online for any virus threats

  Click: http://onecare.live.com/site/en-us/default.htm

  (b) click on "Security Scanner" and select "full analysis of the Service.

  You can download free antivirus Microsoft Microsoft Security Essential . Click on the link to download Microsoft security essentials: http://www.microsoft.com/security_essentials/

   

  Hope this helps,

• is this a virus or not? (PLAYITALL-INSTALLATION - WIN32_2.EXE)

  Prevx malware program reports it as a high risk. but I ran my anti virus programs and they don't find it as a virus
  is this a virus or not?

  Hello

  It may be a file that has been infected in other areas of the 'cloud' or has specific doubtful
  behavior if this can actually be fine. It could also be a 'false positive '. Consider where
  you've got the file, the credibility of its support site and the quality of the program.

  You can also use these to analyze this file by downloading the: (these will be
  Scan it with several antivirus programs.)

  http://www.VirusTotal.com/
  http://VirusScan.jotti.org/en

  http://VirSCAN.org/

  http://www.ThreatExpert.com/fileScan.aspx

  http://www.viruschief.com/

  ====================================================================

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.