Acer A700 Tablet will print not to envy 5530

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  Hey @Aaaaaahhhhhhhhh,

  Thanks for getting back to me on this subject. At this point I'll have to charge you another driver on your Windows computer to fix this. Can I please you follow the steps below.

  1. Open the screen, Start by selecting the Windows icon at the bottom left of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. On the start screen, type devices and printers. Click on devices and printers to the start
  3. Under devices and Printers window right-click on your HP Envy
  4. Left click on printer properties
  5. Click the Advanced tab
  6. Click new driver
  7. When the new window driver opens just hit "Next" until you see a list of manufacturers and Printers
  8. Select the manufacturer HP
  9. Select the Deskjet 6980 printer. If the Deskjet 6980 does not appear in the list of available printers, select "Windows Update" on the bottom. Once the update is completed, you will be able to select the Deskjet 6980
  10. After you select the Deskjet 6980 hit "Next" to complete the wizard again pilot
  11. Under the printer properties window, select apply but do not hit OK
  12. Select the general tab
  13. Rename your printer to the HP Envy 5530
  14. Click OK
  15. Right click on your HP Envy , one more time, and left-click on Printing Preferences
  16. Click the paper/quality tab
  17. Click on the drop down menu 'Normal' for the print quality on the bottom right and change that to "Normal Fast"
  18. Click apply and then click OK to save the changes
  19. Close Devices and printers

  Now that the other pilot has been successfully added to please test print to see if the problem is now resolved.

  Please let me know if this procedure works for you. Good luck!

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  Wow, I must admit, I had to do a lot of research to find something that you have not already tried! Thanks for your efforts so far @derick03 I accept the challenge of helping you get this to work.

  I have a vague feeling that the problem may have something to do with the router settings and to test my theory, I would like to try something for me.

  Please, open the preferences system, printing and scanning, click on the + symbol to add a printer, but this time, instead of the default tab, click the IP tab. Now let's add the printer using HP Jet Direct Protocol instead of the standard Hello.

  

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