HP ENVY 5530: HP ENVY 5530 print NOT in win 8.1

Similar Questions

• HP Envy 5530: Printer not closing

  Sometimes the printer will not stop. I press the power button / stop and it will work for cut you during a certain time and then freezes. Then I have to unplug it to stop it. This happens more often than otherwise.

  Hello @Rocky4052,

  Welcome to the Forums of HP Support!

  I would like to help you today to solve the problem of response of power button that you experience when you try to stop your HP ENVY 5530 e-all-in-one printer. This problem may be due to a problem power or a problem of programming within your printer Firmware. Can I please you follow the steps below to isolate this problem and fix it.

  Step 1: Check of power:

  Please plug your printer directly into a wall outlet for power. Power strips and surge protectors can cause your printer not responding correctly. Once your printer is plugged directly into an outlet please test. If the problem persists, proceed to the next step.

  Step 2: Perform a power reset:

  1. Turn on your printer
  2. With the printer on , please unplug the power cord to the back of your printer
  3. Leave the power cable disconnected for 60 seconds
  4. After that 60 seconds plug back power cord in
  5. Your printer should start up on its own

  Once the printer lights please test your machine to make sure it works. Should everything work properly please press the power button on your printer to powercycle the machine and check if your computer turns off as per normal. If "closing" issue persists, proceed to the next step.

  Step 3: update Firmware:

  The Firmware is the internal programming in your printer. Is there an internal corruption in your printers Firmware, it can cause performance within your product. Therefore, I would like to confirm that your HP Envy runs the latest version of the Firmware. Please click here to download the last Firmware update. Once the download is complete, please follow the guests to the screen to 'send' the Firmware for your printer. Once the Firmware in your HP Envy also attested to date please test your machine. Once you confirm that your machine is running according to the normal, please use the power button on your printer to powercycle the machine. If the "closing" issue persists, please proceed.

  -Source

  Please reply to this message with the result of your troubleshooting. If the problem continues then a Semi full Reset programming may need to be performed on your machine. I can't wait to hear strings attached good luck!

• 4500 envy: Envy 4500 printer not

  So my Envy 4500 printer worked very well on the network for more than a year, but last week we had our wifi router change and since it does not print. Well, it prints, but you must put the printer off, then put it back and it will print only the first document in the queue (it will not print, you must do the same thing) I tried to make my pc and it says that "a document in the queue block printing" or something like that and it removes the document but if you try to reprint it does the same thing thing. It's really annoying to toggle the printer for each document... Thank you

  Hello
  
  Thank you for using the forum. You can try the following:
  
  Please download and run the HP Print and Scan Doctor (PSDR) tool to diagnose and solve your problem
  
  http://h20180.www2.HP.com/apps/NAV?h_pagetype=s-926 & h_lang = on & h_client = s-h-E016-1 & h_keyword = DG - PDU
  
  Hope that helps.

• HP Envy 4500: Printer not found error message

  Just hooked up this printer to a Mac Mini end of 2012 4 GB of ram, processor 2.5 GHZ of Intel, IOS 10.11.5 I get the error message "printer not found."  Still printer is plugged into the USB port and marked as default printer.  Have to pull plug - n-new power printer, then it works.  Please let know us, I downloaded the drivers did I miss something?

  PS Site Web HP says printer out of warranty in 2015.  For 3 years we have used just like a copier to a company.

  Download and install this: http://support.apple.com/kb/DL907
  
  Then, reset the printing system:
  
  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• HP Envy 5530: Printer not found

  Hello

  I used to have a photosmart HP and it worked fine, but after a period of non-use, it is not found by my computer. Because she had no insurance, I was able to exchange for a want 5530 e - all - in - one.  However, despite the many attempts at opening up, this new printer is not found by my Mac pro, or my Samsung Mini.

  All three devices are correctly connected to the same wifi (BT Home Hub 3 router), but the printer is not found. When I printed the Network Configuration Page, it says "network - ready status" etc.

  Please could you help, thank you!

  Hi @DollisHiller

  I want to help you get your mac and Samsung to see your replacement printer. On the front screen of the printer please press the wireless icon. There are 4 icons in the upper part, the wireless is the second from the left. In the Menu arrow until settings wireless advanced. I would like to disable IPV6, arrow down to IPV6, and then select OFF.

  I saw the IPV6 interferes with the Hello Protocol several times, often time turning off this feature will solve the problem and allow the Mac to see the printer on the network. Once IPV6 is disabled try to add the printer again.

  If the problem persists, we will try to do a cycle of power supply, computer and printer.

  Follow these steps to turn off the router, Apple and the printer device.

• HP 5530 Envy: Would print not; Software reinstalled now printer will not connect

  I printed 2 pages of a document and another need.  When I went back to try to print again, it got stuck and would not take the step to go to HP ePrint.  I tried 2 other times.  Then I cancelled all print jobs 3 and tried to print something different.  Jobs canceled is stuck trying to cancel, and the other document would not print.

  I checked the edits and reinstalled the printer software.  Then I unplugged the printer, and it wouldn't reconnect.

  I uninstalled the software, reinstalled, printer does not connect.

  Restarted the computer, printer does not have to connect.

  I had this problem before, but not for a while.  I guess it's a problem with Windows 10.  I was going to make the resolution of the problems, but it is configured for Windows 8.1.

  I ended up going to the support page for my printer, so the link that you sent in step 3 of solution 1.  I looked through the help desk, but they do not have my problem.  Then, from there, I stopped using these steps and went to the software and drivers link to see if something was missing.  It shows all of the software I have access to, but it is not very clear from this first page on what I actually need to add.  I downloaded the HP Printer Wizard and follow these steps, and now my problem is solved.  However, at the end of step 2, he said that if my printer was connected to the radio, I should stop troubleshooting.

  As I said before, it was not a matter of my printer is not not on my wireless connection.  When I double click the icon of the printer front and selected 'add a new printer' he would not this process.  The wireless never disconnected.  The rest of my computer just not see it.  While I was with the installation wizard, he says that most of the drivers were there but some elements were not, so that solved the problem.

  Thank you for your help.  Although not exactly what I asked, you still have the page that solved my problem.

• HP 4500 Envy: Envy 4500 print not downloaded fonts

  Recently, I downloaded a new font to use in Word, Roboto slab.  I find that I can print only this after you have saved the file in pdf format. I can't print the Word with Roboto slab doc.

  The envy not print the downloaded fonts, specifically, Roboto slab?

  Thank you!

  Hey @kywassell,

  I'm glad to see that you can print at least when you save the file in PDF format and this is a major investigation that other clients may also ask you please click the "accept as Solution" If you feel helps you to this post, or could help others.

  The printer does not support downloadable or scalable fonts. Roboto slab fonts are downloadable and therefore would not work. My Sources are as follows,

  Print specifications

  Print language

  HP PCL 3 GUI

  HP Deskjet, Officejet from HP, HP, HP Business Inkjet color inkjet - 3 PCL and PCL 5/6 functions and different...

  

  See you soon!

• HP envy 4500 prints not windows 8. Think that it prints, but it doesn't.

  I'm trying to print from my Toshiba laptop running Windows 8 for my HP Envy 4500 wireless. Worked very well for my ipad, worked very well for my desktop and laptop computers running Windows 7. I've uninstalled and reinstalled the driver of printer 5 times. Printer is recognized, has an IP address and print an internal test page. When I print to it from my machine Windows 8, the file goes into the queue, gets a port and then disappears as if it was printed. Nothing prints. Please help, it's SO frustrating.

  Hello

  I understand that you have done the process several times, and I definitely understand how that can be frustrating. I was wondering if you tried HP printer installation wizard to reinstall because it can often install things missing if this is the case here. If you have not tried, but I would like if you could try now and we can go from there if the problem persists. Thank you!

• HP envy 5530 does not print

  I recently bought a HP Envy 5530 printer.  After the introduction, it wouldn't print.  I am using the USB cable, but also tried the WiFi and no work.

  I have a HP Pavilion dv9500 laptop.  It is currently running Windows 7 Home Premium with Service Pack 1 and is the 32-bit operating system.

  The printer is such that it is installed.  It is stated that the selected printer and is online.  When I try to print from any application, I get the printer bit incontinence, but it shows 0 documents in the queue.   The box of the printer that arises from the application indicates that the printer is selected but inactive.

  I made sure that I have all the widows and the HP updates.  I ran the diagnostic printer, printing HP and doctor to analyze and troubleshoot HP Instalation default - MSI following all the recommended steps.  None of them solve the problem.

  Any help would be greatly appreciated.

  I wanted to thank you for your attempts to help me, but I decided to give up.  As the HP Envy 5530 worked correctly on the computer of my brother, I gave it to him.  His older HP Deskjest D4160 loaded and worked on my computer, so he gave it to me.  I'm sorry, we couldn't get the HP Envy 5530 takes over and works fine on my computer.

  With gratitude,

  Tomc59

• Want 5530 printer will not align properly

  Hello

  I had to change my black cartridge in my printer HP Envy 5530.  Alignment printed document, I noticed that the color cartridge should also be replaced if I interrupted the process (this may have been a bad idea) and installed a new color cartridge.  When the process is restarted, correct alignment of printed document, but when I put it on the glass in order to complete the process, alignment failed.  It appeared that the document could not be read, and I received a message about the configuration of the cartridges to 'default' all that meant.

  Then I went to copy a document (in black) and, to my surprise, it came out white.  It seemed that the alignment document could not be read.  I thought that the scanner have been damaged, but I was able to scan documents.  I was able to print, but the quality was poor.

  I tried the following without result:

  1 removed the cartridges and Redid the alignment process.

  2 unplug the printer and Redid the alignment process.

  3. reinstall the printer.

  4 Ran own process of heads and repeat the alignment.

  5 etc.

  I discover that the system copy so I used the color option.

  I'd appreciate the help.

  Thank you.

  Badger66

  Hello Badger66,

  Welcome to the HP Forums!

  I understand that your craving for 5530 will not align correctly. I will do my best to help you! I want to thank you for providing such a detailed post. Please make sure that the printer is connected to a live wall, not a surge protector. Then, please follow these steps in order:

  Remove all printer ink cartridges, and then close the door
  Remove the power cord from the printer (do not press the power button)
  Wait for 60 seconds or more, then reconnect the power cord to the
  Wait for the printer to turn completely, and then install ink cartridges
  Try printing another alignment

  Please let me know if this page has been accepted or not. I will seek forward to hearing from you.

  Have a good night!

• Want to 5530:5530 does not print black

  5530 printer worked very well. Black print cartridge ran out of ink. Replace the cartridge-no black printing, single color.  Thought that the replacement could be a dud. Put another in (both HP brand, out of the box). Still no black printing. Has made many attempts cleaning via the screen and computer connected with USB. Nothing. It prints a blackish color when I took out cartridge black - using composite of tri color cartridge.  Removed the cartridge, turn the printer power off, turned back, left overnight, unplugged, ran doctor Scan.  Still no black printing.

  Why this suddenly wouldn't work not afte replace this cartridge?

  Hi @Weaver1953

  Do you receive for example error messages missing cartridge? Try to clean the little electrical contact pads on the back of the ink cartridge and also take a look at where they are sitting in the printer to make sure that nothing has been damaged when you have replaced the cartridge empty. Sometimes if they are not aligned properly it can cause an error of rejection.

  However, if the printer accepts the cartridge and print, but the black ink is just absent, this suggests a problem with the cartridge and not the printer. If this is the case I suggest to get the cartridges to where you bought them or you could try calling the phone support, you can benefit from replacement cartridges. Theres a link below for phone in the world supported by the numbers:

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  I hope this helps!

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.

• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP Envy 4500 will not print computer

  Hello

  My HP Envy 4500 works perfectly for some time now.  Unfortunately, it stopped printing from my Dell laptop, running Windows7. It scans to the laptop very well.  It copies fine, and it prints from my iPhone fine.

  I've reviewed a ton of messages and tried many things:

  * Uninstall/reinstall wireless (at least 8 times) - via the website https://123.hpconnected.com/activate/woobe/ENVY4500

  * Uninstall/reinstall via USB

  * ran doctor utility printing/scanning (or whatever it's called) and says it all looks very good

  sending a test with a HP tool page is fine, however, the internal test via the tool HP Print page fails

  I'm losing my mind and would be really grateful for the help.

  Thank you!

  Hey @JNZM,

  Thanks for getting back to me on this subject. Normally, I get a notification email indicating that you had replied to a post that we are working on. In this case, I never had an email, so I just found this post unanswered today. Normally I answer as soon as I come into the office. I have some more tricks up my sleeve that we can try to solve the printing problem you feel. Can I please have you follow the steps below to load another driver on your machine and test print.

  1. Click on the Start menu
  2. Select the devices and printers
  3. In the devices and printers folder right click on your HP Envy 4500 and left click on printer properties.
  4. Left click on the Advanced tab
  5. Left-click on new driver
  6. When the new driver window just press 'Next' until you see a list of manufacturers on the left and a list of Printers on the right.
  7. Select HP as the manufacturer on the left
  8. DeskJet 6980 select the printer on the right. If Deskjet 6980 does appear to only select "Windows Update" at the bottom left and once the update is completed, you will be able to select Deskjet 6980.
  9. After selecting Deskjet 6980 hit Next to complete the wizard driver new
  10. Under the printer properties window, select "Apply", but don't hit not OK
  11. Select the general tab
  12. Rename your HP Envy 4500 printer
      
  13. Click OK
  14. Finally, right click on your HP Envy 4500 one more time and click on Printing Preferences
  15. Left click on the paper/quality tab
  16. Left click on the drop down menu 'Normal' for quality printing at the bottom right and change its normal fast
  17. Press apply and OK

  Now that the other driver has been installed, test printing from your Windows 7 computer again.

  Please let me know if this procedure works for you. Good luck!

• HP Envy WIFI printer will not install

  HP ENVY WIFI printer will be installed on my laptop... tells me it cannot install a driver for it?

  Hello

  You put a serial number of the printer here, not a model number of the printer

  Access the site of HP drivers at this link > put in the full printer model number > select your operating system > find the right drivers > download and install following the instructions from HP that you may find.

  http://WWW8.HP.com/us/en/support-drivers.html

  See you soon.