Similar Questions

• Using Adobe Presenter will not solve the problem of police when I use Acrobat Connect Pro?

  So my fonts in my PowerPoint presentation are not preserved when I use Acrobat Connect Pro (as it is not one of the Adobe fonts). I saw that a member of staff said that thanks to Adobe Presenter it should solve this problem, so if I buy Adobe Presenter and use it on my presentation it will preserve my fonts and also my animations/transitions, etc? Thanks in advance

  It should be. The problem is that when you load a PPT (X) at Adobe Connect it converts to a Presenter presentation. However, it can use only the fonts on the server, which is the basic MS fonts. Publishing locally with the presenter should allow you to use the fonts you have on your computer, so this issue. Your animations and transitions must also be preserved, but you will have your animations sur-Cliquer for control when they are placed in Presenter.

• When will it be released ACROBAT Connect Pro 9.5?

  We have installed ACROBAT Connect Pro 9.3 and several vulnerabilities have been found, one of them is regarding the version of Tomcat v. 7.0.34 version. We need version of Tomcat c. 7.0.57 or higher. ACROBAT Connect Pro 9.5 has Tomcat version 8.0.26.

  Acrobat Connect Pro 9.5 was released October 15, 2015, Adobe Connect Help | Acrobat Connect Pro 9.5 Release Notes. 9.5.2 was released February 11, 2016, Adobe Connect 9.5.2 Release Notes

• Snap-in Acrobat Connect Pro software component crashing with screen-share

  Hi all

  I was wondering if anyone would be able to help me with a problem I have with my Adobe Connect Add-In.

  I have a relatively old macbook with Mac OS x version installed 10.6.8, along with version 9 of Adobe Connect Add-in. It seemed to install correctly and meetings work very well. Everything goes well until I try to screen-sharing, time whereby it crashes regularly, giving me a box that tells me that the application has stop working. I even tried to uninstall and reinstall with the same result.
  Is it because I have an older OS? Has anyone else had this problem with only the screen sharing? Also, is there anywhere I can test my screen sharing capabilities except when I'm in a meeting, similar to how Skype has a contact, you can call to test your connection?

  If you could help point me in the right direction with this question, I would be very grateful. Please let me know if there is additional information, that I do not forget to share!

  Hello allisonc85780560,

  Connect addin is not supported on MAC OS X 10.6.8

  Here is a link to the datasheet where you can see that you need to have MAC OS X 10.8 or above.

  Acrobat Connect Pro data sheet

  And to your second query on another way to test your abilities to screen sharing, you have access to the meeting and then share your screen. You can share your screen, even if you are the only participant in the meeting with the host or the presenter level permissions and check the features with the function that allows to the Adobe Acrobat Connect Pro for screen sharing.

• What happened to my Acrobat Connect Pro room?

  My apologies if this is the wrong place to post, but I can't find anywhere else!  I get an error message saying that my Adobe Connect room is down for maintenance. I thought it was going to far in December, but not now?  I really hope that you guys are not charge me for these last weeks of use!   Please let me know what happens. Thank you!

  Adobe ConnectNow is no longer available. She was originally scheduled for decommissioning in December 2012, but we left it up to several more weeks to facilitate the transition to Acrobat Connect Pro.

  I don't know why you get a message that it is down for maintenance. I will consider as this is not correct.  When I try to go to my old ConnectNow room, I see this:

  Connection reset by peer

  If you had a subscription to Acrobat.com, then you should have been sent the instructions for use of your free account for one year for Adobe Acrobat Connect Pro.

  For more information, see: http://forums.adobe.com/docs/DOC-3321.

  If you have prolems with Acrobat Connect Pro, please post your question here: http://forums.adobe.com/community/adobeconnect

  or contact the Support Connect (http://helpx.adobe.com/adobe-connect.html)

• Acrobat Connect Pro you can unable to log some after password reset

  Today, it has been brought to my attention that our Adobe Connect comments accounts get "invalid user or password. Please try again"errors after resetting his password. The same error occurs if the client uses the link 'forgot password', when an administrator selects "Send a link to reset the password for this user" and, when an administrator selects 'Set the password for this user.'

  I just closed an Adobe Connect support case that took 8 months to resolve, and I am not happy to have to call the new medium.

  Hi Bradley,.

  Rights of comments will have no possibility to connect to Acrobat Connect Pro. You will need to convert them to a full user of Adobe Acrobat Connect Pro to enable this (Administration--> Manage invited--> select the guest--> Convert to user).

  I hope this helps.

• Acrobat Connect Pro VOIP, Skype and rooms

  Hello

  I have Acrobat Connect Pro not having again, I used the trial version. I would like to ask the following questions:

  1 - How VOIP of Adobe Connect compares to Skype?

  2. in a scenario of chat room (using Adobe Acrobat Connect Pro) I guess you should use Adobe Connect VOIP? What failover options you have? I mean you can listen to individual rooms or must you listen to all of the rooms at the same time? Can you only allow some rooms you (the host) hear speak (you can talk to a closed room) while you listen all rooms (say three rooms or more)?

  Thank you for any advise you can offer me.

  Rob.

  Okay, when you create a chat room we can assign students to a room or you get AC (Adobe Connect) to assign automatically learns. The classes are then displayed in a pod. A simple clicks on the name of the class that you want to enter, then you can interact with learners there. If you want to display another class, you just go to the classroom.

• What is the best way for us to buy Adobe Acrobat Connect Pro?

  We currently use the creative cloud and want to use Acrobat Connect Pro to our Webinars. Is Adobe Connect, a part of the creative cloud or package package that we can choose which includes Adobe Connect?

  Hello

  Please see buying guide for conferences web solutions | Acrobat Connect Pro

  Kind regards

  Sheena

• Acrobat Connect Pro does not. Get white screen of death.

  When I log in, I get a blank screen of white (below). It started yesterday. Never had a problem before. Past on all browsers on multiple computers. Any ideas?

  

  Reach out using Adobe and see if there is something to do. Acrobat Connect Pro Support

  Are you redirected after you connect?

• Acrobat Connect Pro - Email and alias

  Hello

  Recently there was my reminders e-mail sent from Acrobat Connect Pro from the 'Adobe Connect' e-mail [[email protected]]

  

  However, by using the default setting where the creative event address is normally used, as well as the implementation of a new alias with the necessary "To send the details and select this as the name" / email address that the email must come. It is permanently supplanted by 'Adobe Connect' email address in the field.

  When the user clicks on answer one of these emails, the email address of the correct user is used in the answer so appears not to be a problem with regard to the e-mail address of.

  Any ideas?

  Thank you.

  It never hurts to call support! Ran wheel and all that. 800-945-9120.

• Get audio in Adobe Presenter presentation to play once I have download on Acrobat Connect Pro

  I have an Adobe Presenter presentation with audio.  I did not publish it through Captivate I went directly to Acrobat Connect Pro tp and he shot straight in the "CONTENT" section.  When I do that I have NOT ger the audio to come with her.

  What should I do?

  When I publish Captivate audio going in Adobe Connect however when I run the lesson of Captivate session he asked an Adobe Connect ID and the password.  We do not want that.

  Any suggestions?

  I think you may have a few things going on here.

  When you publish the presenter there is no audio data. Have you checked that the quality setting (settings > presentation > quality) which edition for Adobe Connect Pro has no box "Publish Audio" unchecked?

  You say that you get audio when published through Captivate. You have two versions of this presentation, presenter and the other in Captivate? I ask because the project files transfer between tools.

  When asked himself a login ID and PW, it is likely, because the presentation is not set to be publicly visible. Find the Captivate presentation on the login server, set permissions. If necessary click on the Customize button (this will show if the content is defined to have the same permissions as the folder they are in) and then set the option Allow public look at a Yes.

  

• In the case I buy Adobe Acrobat Connect Pro and want to set up a meeting with my students... They need to buy Adobe Connect for virtual classrooms?

  In the case I buy Adobe Acrobat Connect Pro and want to set up a meeting with my students... They need to buy Adobe Connect for virtual classrooms?

  No, they haven't needed to purchase Adobe Acrobat Connect Pro license if they use a room of yours.

• Is it possible to buy Adobe Acrobat Connect Pro for months? (not annual plan)

  I'm sometimes interested use Acrobat Connect Pro. I would like to buy only to use two or three times in the year. Is it possible to buy a month?

  Thank you

  Monthly plans are available at Intercall, online meeting Plans and price | Web conferencing price Plans

• Acrobat Connect Pro

  The company I work for uses Acrobat Connect Pro. There are many features that are lacking in Acrobat Connect Pro that are present in the first Captivate. Having said that there is a system LMS in Adobe Captivate that is how can you integrate Captivate with Acrobat Connect Pro. How can we leverage the best of both worlds?

  Hello

  Thanks for the detailed information.

  One of the biggest piece that Adobe Connect provides is its virtual classroom feature. Further, first Captivate integration with Adobe Connect VC as you open VC session within first and follow the details of the user to the first. First gives you a medium during installation and much more.

  We already support the scenario of users who leave the system and new users, the Assembly system. Master permit is on per-seat basis. Once the learner leaves the system, its county seat is available again and you can register a new user for the same seat. So you can re - use your seats bought several times. (Note that a user once off bonus LMS may not return to the system. Restrict ourselves to avoid false practices)

  For any other questions, you can send us an email at [email protected] and the appropriate team will help you solve your questions.

  Concerning

  Mukul

• Is it possible to use Acrobat Connect Pro as your LMS?

  I believe it fits into your current LMS... but the functionality it seems to accomplish what I need: courses e-Learning hosting for my external clients, filing, certificates.  Any thoughts?

  Nicholas Souris says:

  The real questions is: can I get rid of my MOVIES and download all my e-Learning modules to Adobe Acrobat Connect Pro?  They are available upon request from the customer as a true LMS? or depends on Adobe Connect "start" of the interface connection as an instructor and inviting the participants in a virtual classroom.

  If I could use Acrobat Connect Pro to my LMS and my virtual classroom, it would save thousands of dollars.

  Also, try to get an answer to this question to Adobe, it's like pulling teeth.  They are not in the LMS business and don't want to be.  Just because they have a LMS system, does not mean they want to sell, maintain and handle all the customer support that a regular LMS must.

  Nick

  Nick,

  You're right that I missed the boat on the answer to that question... guess I read a little of what I thought that the question should be, not what it was. Thank you for calling my attention to this fact.

  Connect can be used as your LMS? Yes. There is the learning module that allows the provision of training on demand (concurrent learner license) and live and follow-up training (named Virtual Classroom Manager licenses). While the connection is more than a light weight, LMS, it pasbien needs more organizations for the provision of training user and follow-up.

  For the content of the application, there is no need to start the connection interface (meeting room, is what I assume you mean), training courses (single object) or Curriculum (collection of learning objects) will have a single URL for access. If you use a virtual class then courses on request can be initiated at the synchronous session and all the interactions between the participants will be followed.

  If it helps, we have a description of the license for Adobe Acrobat Connect Pro here, Setting the Record Straight on Adobe Connect new license | RealEyes Media, in order to help clarify what can make the connection. Let me know if I can answer any other questions.