[Acrobat DC] Cannot print unless that uncheck "Enabled Protected Mode at Startup"

Similar Questions

• Just installed CD player. Now I can't print pdf files without disabling Protected Mode.  Anyway to adjust/difficulty so I can print protected-mode?

  Just installed CD player. Now I can't print pdf files without disabling Protected Mode.  Anyway to adjust/difficulty so I can print protected-mode?

  Protected mode can be "a very important part of their security features", but what's the point if the product does not work?

  If has been like that since the introduction of Safe_mode in drive X.  Reader, crashes, hangs, cale, cannot print and various other symptoms.

  I recommended to disable Safe_mode for a very long time, and even Adobe support staff do often the same here in the forum.

  There is absolutely no advantage whatsoever to keep protected Mode enabled.  (Although I personally have never had no problems [with protected Mode on] on any of my Windows systems.)

• Cannot print. How to enable the print spooler?

  Original title - the printer printing

  How can I activate my print spooler?  I restarted my computer and you cannot print.  It says that my printer is working properly

  Hi Thomas,

  1. What is the brand and model of the printer?
  2. don't you make changes to the computer before the show?
  3. what operating system is installed on the computer?

  I suggest you try the steps from the following link:

  Why can I not print?
  http://Windows.Microsoft.com/en-in/Windows7/why-cant-i-print

  Post us the results once you try the steps above.

• Acrobat DC cannot print PDF files

  I have a customer having problems with printing PDF files.  They have Acrobat DC Standard and can open any PDF fine, however when you try to print nothing happens.  Acrobat does not even send the print job to the printer.  We have tested on several printers, and the problem is the same.

  I have ensured that all the accurate and up-to-date printer drivers are installed

  Acrobat Standard DC is updated to 10/02/16

  The printer can print other jobs by other software (Word, Notepad, etc.) without problems

  PDF files will print if I open them in Adobe READER and print from here. It is only in Acrobat DC they won't print.

  I found many other messages from the forum on the same or similar topics and the best answer I found is the workaround mentioned printing from Adobe Reader.  Most mentions that it is a problem that adobe has had for some time (the most useful forum topic dated back to may 2014), but nobody has an answer on what the problem is caused by, and what it solved for good. only workarounds.

  Is there a solution to this problem that I can apply and have the product works as expected for my client?

  Hi all

  Today we released a hotfix that resolves the Mac printing issue that was recently introduced (with May 10 release). If you're not already updated to the latest patch, simply open Acrobat and visit help > check for updates to apply this hotfix.

  More details about this release and bug fixes is available here: help Acrobat | Release notes | DC Acrobat, Acrobat Reader DC | Update

  Please give it a try and let us know.

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  -ashu

• CP1518ni on Win7 64 bit does not print unless that ' ignore the ' is on

  I get the message "replace supplies" and the printer does not print unless the 'out' substitution is turned on. I replaced the ink once and then got the message "replace supplies" in the following days.  I installed HPPDU which refers to the series CP1510 PCL6. the diagnostic screen says everything is fine. I also downloaded the 20100616 update.  I noticed that the 'solution' ToolboxFX does not work with Win 7.

  What Miss me?  Should I continue printing under "replace" until all four cartridges run out completely, and then trust that the printer will work without the substitution on the future cartridges? Thanks for your help on this.

  Bkaytee

  Yes, it is possible that drive e-lable contact has malfuncioned.  I would say that your options is as follows:

  A. keep the game of "substitute for" will continue to work and should cause no issue. (It doesn't stop that monitoring of level of supply of Toner, then when degrades the quality of printing, then a new toner must be purchased.)

  B. contact HP support for service possible. 1-800-474-6836 1-800-HP-Invent

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• Cannot print, says that my printer spooler service is not connected

  I can't use my printer. I get a message that my printer spooler service is not connected... Could not find subject right in the Help menu. How should I proceed? My operating system is Windows XP Home (sp3) and my printer is a Laser of HP 1020 printer.

  Hello

  1. when exactly you get this error message?

  2. don't you make changes to the computer until the problem occurred?

  I suggest to try the steps mentioned below and check if it helps to solve the problem.

  Method 1:

  See the link below and run them the fixit tool available, check if it helps.

  Problems printing and printing errors:

  http://support.Microsoft.com/mats/printing_problems/

  Method 2:

  To change or restart the print spooler service:

  You must be logged on as administrator to perform these steps.

  a. Click Start > run.

  b. type services.msc and press to enter. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  c. right-click on the print spooler service and then click Properties.

  d. under the tab general , next to Startup type, make sure that Automatic is selected.

  e. If the service is not already running, under Service status, click Startand then click OK.

  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  More information: Printer in Windows problems. http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Hope this information is useful.

• Acrobat CC, cannot print

  I'm unable to print files of the new Adobe Acrobat DC. The print dialog box does not even upward.

  Thank you

  Hi korenev73249756,

  It is a known issue on Mac and our team is working to resolve.

  Please see the steps in this KB doc for a workaround: Print dialog box menu does not display

  If you encounter this problem on Windows, please share the version of Acrobat DC dot and operating system installed on your system.

  Kind regards

  Meenakshi

• Hi I have misplaced my set the drive and cannot print unless I have reset the printer can help you please

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  RAY

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• Cannot print the PDF document on the Windows Vista-based computer.

  Original title: After giving the command to print the PDF file, the printing process will happen the system, but it does not print in the printer.  I can able to print other documents using word, excel

  Please let me know the resolution...

  Hello

  Can you tell us what your help program to print these PDF files? Adobe reader for example? The version of the program will help also greatly as well.
  Try this just in case where you use Adobe reader x.
  Open a PDF document. And to the toolbar above, select Edition, then Preferences.
  In the left pane, select 'General '.
  On the right side down, you will see an entry for 'Enable Protected Mode at startup,' with a checkbox next to it. Clear this check box, and then click ok. Try to print now and see if it works.
  If you don't have Adobe reader X, let me know what you have and I'll try to help more.

• Print Preview does not I can't print unless I've done (ctrl shift p) on Deskjet 1050 J410

  HP Deskjet 1050 J410

  Windows XP

  Press on print, print page preview comes but does not preview, so I cannot print unless I've done (ctrl shift p).  At the bottom of the print options on the left side in blue print is this: print using the dialog system (ctrl + shift + p)

  He worked last week and no changes have been made to my computer.

  Becky

  There is a possiblity that it's Google Chrome that has the problem.  Try to print from IE or Firefox and see what happens.

• Print to network printer from evil with protected mode enabled (whitelist is configured and printer unc added to CTrustedSites/cSilentPrint)

  We are unable to print to a network printer using Adobe Reader with 'protected mode' active.  These problems occur when you try to use command line arguments to print to a printer that is not installed on the computer.  We are able to accomplish this task easily and protected offshore.

  The journal entries are (where < < unc_path_to_printer > > is a path UNC to a real printer on our network and < < username > > is the windows user name):

  [10:14 / 13:19:20] Adobe Reader Protected Mode logging initiated

  [10:14 / 13:19:20] Find the custom policy file: C:\Program Files (x 86) \Adobe\Acrobat Reader DC\Reader\ProtectedModeWhitelistConfig.txt

  [10:14 / 13:19:20] Adding a custom policy: FILES_ALLOW_ANY = C:\*

  [10:14 / 13:19:20] Adding a custom policy: REG_ALLOW_ANY = HKEY_CURRENT_USER\Software\ *.

  [10:14 / 13:19:20] Adding a custom policy: REG_ALLOW_ANY = HKEY_LOCAL_MACHINE *.

  [10:14 / 13:19:21] Bad Info to printer: device: < < unc_path_to_printer > >, Port: (empty), pilot: (empty), data type: (empty)

  [10:14 / 13:19:21] Bad Info to printer: device: < < unc_path_to_printer > >, Port: (empty), pilot: (empty), data type: (empty)

  [10:14 / 13:19:21] Bad Info to printer: device: < < unc_path_to_printer > >, Port: (empty), pilot: (empty), DataType: RAW

  [10:14 / 13:19:26] Invalid path: \AppData\Local\Adobe\Acrobat\DC\ \Device\HarddiskVolume2\Users\ < < user name > >

  [10:14 / 13:19:26] Invalid path: \Device\HarddiskVolume2\Users\< < user name > >\AppData\Local\Adobe\Acrobat\DC\

  [10:14 / 13:19:26] Invalid path: \Device\HarddiskVolume2\Users\< < user name > >\AppData\Local\Adobe\Acrobat\DC\

  [10:14 / 13:29:50] Bad Info to printer: device: < < unc_path_to_printer > >, Port: (empty), pilot: (empty), data type: (empty)

  [10:14 / 13:30:16] Exit code: 1

  Command line: "C:\Program Files (x 86) \Adobe\Acrobat player DC\Reader\AcroRd32.exe" / s/t "C:\temp\tmp_201510141141420.pdf" "< < unc_path_to_printer > >" "RICOH Aficio SP 4100N PCL 6 '" < < port_for_unc_printer > >'.

  OS: Windows 7

  Version of Adobe Reader: DC

  We have followed the documentation to configure protected mode and did the following:

  1. HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Privileged "bProtectedMode" = 1
     1. We can confirm that the protected mode is enabled in effect
  2. HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\Privileged "tBrokerLogfilePath" = C:\Users\[user]\AppData\Local\Temp\AdbeReaderBroker.log
     1. We are able to see the journal, so it works fine
  3. HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown 'bUseWhitelistConfigFile' = 1
     1. We can confirm via the newspapers being read in the white list file: C:\Program Files (x 86) \Adobe\Acrobat Reader DC\Reader\ProtectedModeWhitelistConfig.txt
  4. HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\TrustManager\cTrustsedSites\cSilentPrint 't1' = < < unc_path_to_printer > >

  Our ProtectedModeWhitelistConfig.txt contains:

  ; Files section

  FILES_ALLOW_ANY = C:\*

  ; Registry

  REG_ALLOW_ANY = HKEY_CURRENT_USER\Software\ *.

  REG_ALLOW_ANY = HKEY_LOCAL_MACHINE *.

  We allow all files at the moment, once it's working us would limit it more far.

  We allow the input reg for the moment to remove the following journal errors, which we do not understand:

  [08:06 / 13: 52:21] NtCreateKey: STATUS_ACCESS_DENIED

  [08:06 / 13: 52:21] real path: \REGISTRY\MACHINE\Software\Adobe

  [08:06 / 13: 52:21] Consider changing the strategy using this policy rule: REG_ALLOW_ANY

  [08:06 / 13: 52:21] NtCreateKey: STATUS_ACCESS_DENIED

  [08:06 / 13: 52:21] real path: \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Adobe

  [08:06 / 13: 52:21] Consider changing the strategy using this policy rule: REG_ALLOW_ANY

  [08:06 / 13: 52.28] NtCreateKey: STATUS_ACCESS_DENIED

  [08:06 / 13: 52.28] actual path: \REGISTRY\USER\S-1-5-21-3056327225-4203895344-2874801580-19977\Software\Adobe\Acrobat Reader\DC\AVGeneral\cRecentFiles

  [08:06 / 13: 52.28] Consider changing the strategy using this policy rule: REG_ALLOW_ANY

  [08:06 / 13: 52.28] NtCreateKey: STATUS_ACCESS_DENIED

  [08:06 / 13: 52.28] actual path: \REGISTRY\USER\S-1-5-21-3056327225-4203895344-2874801580-19977\Software\Adobe\Acrobat Reader\DC\AVGeneral\cRecentFiles

  [08:06 / 13: 52.28] Consider changing the strategy using this policy rule: REG_ALLOW_ANY

  We would appreciate any comments on our Setup so far

  Thank you!

  Thanks for the details.

  I'm afraid this doesn't seem to be something that's going to work. Protected Mode player won't allow printing to a printer that is already installed on the system. Your options are either:

  1. install the printer before launching the player with this command line (perhaps install the printer through the same custom application that try to print the PDF file), GOLD,.

  2 disable the Protected Mode

  Sorry, that I couldn't be useful here.

• Cannot print PDF files with the user account, can with the other.

  Windows 7, drive 11, when logged in as a user, I can't print PDF.  No errors, no waiting in line, other types of files / print very well.  If I connect with a different domain account, PDF s print very well.  I have uninstalled/reinstalled drive, went out something about player since the users profile/user files.

  It turns out that if I uncheck "enable protected at Startup Mode" in preferences (enhanced protection), it prints, with he verified that it will not print.  I checked it on my desktop and I can print, is not wise, but well, I at least that user back up and printing PDF once again.

• "Enable protected at Startup Mode" to stop printing on RightFax

  I use a printer to print on RightFax.  It uses a separate print processor to direct the output to the printer on the Client RightFax.  As long as I use RFPrint.dll to print processor, AdobeReader 11.1 will not work with a printer using the custom print processor.  The only way around this is to uncheck "Enable protected at Startup Mode".  Is there a way to tell Adobe reader that this printer or the print processor is allowed to print?

  Please after whitelisting the path (c:\ProgramData\Roaming\\SpoolJob) using custom policies.

  http://www.Adobe.com/devnet-docs/acrobatetk/tools/AppSec/ProtectedMode.html#policy-CONFIGU ration

• HP Laserjet 4 MP: HP Laserjet 4 MP - just switched to Windows 10 - cannot print

  Hi - I used my Laserjet without any problems on Windows 7 but cannot print now that I went to 10 Windows.   The Laserjet 4 MP is listed on the page of the driver for Windows 10 HP, but the directions for upgrading the driver doesn't seem to work or there is something that I'm not enter.

  In "Devices and printers", my printer shows already that it is selected with the green check mark.  When I go to "Add a printer", it does not find the printer, even when you use the option 'my printer's oldest  So I went the next step, try using the IP address. Print my printer Config pages to try to find the ip address/port, but nothing seems to match them.

  Any ideas would be greatly appreciated!

  I went through all the steps of the Windows Update, found on pilots of widows 10 for Laserjet page mentioned above, but this time, instead of choosing the LPT 1 port, I chose the USB virtual port (I remembered reading on that port for an alternative online), and it worked!  (LPT 1 was probably active before a few years ago, I bought a USB connector for the cable to the printer)

• Cannot print directly from my email box

  I use Yahoo mail and until I got a new laptop with Vista, I can print is no longer e-mails directly. I have to copy and paste the body of the email to a Word document. It's really annoying and tedious to say the least! What happens is the following; When I click on the printer icon, the body of emails appears in a smaller window. I then click to print and my printer info appears, I click it to print. Then another window appears telling me that an unspecified error has occurred. Once this has happened, I'm unable to close all open windows.

  I have a Dell Inspiron 1720, Intel core 2 Duo T5450, 1.66 GHz, 2 M L2 Cache 667 Mhz [I don't know if this is the info you need.
  Also recently, I got 4 GB of memory installed. The problem with the inability to print from my Inbox email that happened long before I added the new memory cards.

  I have no problem printing when I open my emails on my husbands computer [he does'nt have Vista]
  I hope you can help
  evalRDH

  Hello Evalrdh,

  Thanks for posting on the Community Forums of Microsoft Vista.

  You use Internet Explorer to print your e-mail address or use a different browser?

  If you are using Internet explorer. try to run Internet Explorer in administrator mode and check if you are able to print.

  To run Internet Explorer as an administrator, do the following:

  1. click on start.
  2. click on all programs.
  3. right click on Internet explore and click Run as administrator.

  Also try to disable the protected mode and check if you are able to print from the Internet Explore.

  To disable the function Protected mode follow the steps below:

  1. open Internet Explorer 7.
  2. in Internet Explorer 7 command bar, click on tools, then Internet Options.
  3. in the Internet Options window, click the Security tab.
  4. below for the security level for this zone area, and directly above to customize the level and default level buttons, clear the Enable Protected Mode check box.
  Note: Disable protected Mode requires a restart of Internet Explorer 7, as you could see next to the check box in this step.
  5. click OK in the Internet Options window.
  6. If you are prompted with a warning! the dialog box informing that the current security settings put your computer at risk, click the OK button.
  7. close Internet Explorer 7 and then open it again to the top.
  8. repeat to visit web sites that caused your problems see if resetting the security settings Internet Explorer 7 on your computer helped.

  It will be useful.

  Thank you and best regards,

  Srinivas
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think