Cannot print directly from my email box

I use Yahoo mail and until I got a new laptop with Vista, I can print is no longer e-mails directly. I have to copy and paste the body of the email to a Word document. It's really annoying and tedious to say the least! What happens is the following; When I click on the printer icon, the body of emails appears in a smaller window. I then click to print and my printer info appears, I click it to print. Then another window appears telling me that an unspecified error has occurred. Once this has happened, I'm unable to close all open windows.

I have a Dell Inspiron 1720, Intel core 2 Duo T5450, 1.66 GHz, 2 M L2 Cache 667 Mhz [I don't know if this is the info you need.
Also recently, I got 4 GB of memory installed. The problem with the inability to print from my Inbox email that happened long before I added the new memory cards.

I have no problem printing when I open my emails on my husbands computer [he does'nt have Vista]
I hope you can help
evalRDH

Hello Evalrdh,

Thanks for posting on the Community Forums of Microsoft Vista.

You use Internet Explorer to print your e-mail address or use a different browser?

If you are using Internet explorer. try to run Internet Explorer in administrator mode and check if you are able to print.

To run Internet Explorer as an administrator, do the following:

1. click on start.
2. click on all programs.
3. right click on Internet explore and click Run as administrator.

Also try to disable the protected mode and check if you are able to print from the Internet Explore.

To disable the function Protected mode follow the steps below:

1. open Internet Explorer 7.
2. in Internet Explorer 7 command bar, click on tools, then Internet Options.
3. in the Internet Options window, click the Security tab.
4. below for the security level for this zone area, and directly above to customize the level and default level buttons, clear the Enable Protected Mode check box.
Note: Disable protected Mode requires a restart of Internet Explorer 7, as you could see next to the check box in this step.
5. click OK in the Internet Options window.
6. If you are prompted with a warning! the dialog box informing that the current security settings put your computer at risk, click the OK button.
7. close Internet Explorer 7 and then open it again to the top.
8. repeat to visit web sites that caused your problems see if resetting the security settings Internet Explorer 7 on your computer helped.

It will be useful.

Thank you and best regards,

Srinivas
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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