Acrobat Distiller has stopped working (not matter of 30 days)

I've been running CS6 on my Windows 7, 64-bit machine since at least October. I had the problem of 30 days at the 30-day mark, but it is resolved, and it has worked perfectly for months after that. Now, I get an error message that says that acrobat Distiller has stopped working. My only option is to close this window. Acrobat continues to work to read, edit and save one already created a PDF file. Here is where I encounter errors.

I can create a new PDF in Acrobat.  If I click on "Create a PDF file" then choose a Word Doc, it gives me at least twice the error message Acrobat Distiller has stopped working. If I continue to close this message, possibly the pdf has been created and will be in the Acrobat window and the file will be saved.

I can't print to PDF format at all. When I try to Acrobat, I see a little window that says it is control of fonts, then the Distiller has stopped working error message. When I try to print to PDF from other programs (Word, try Firefox), fails.  It could be a document of a page with text, or something with pictures - no go.  I just tested this new - now Acrobat does not.  I cannot put an end to the process of Acrobat - tried to close the window and complete the process, tried reviews ending Acrobat of in the Task Manager, tried to put an end to acrobat and acrotray processes - several times in Task Manager and Acrobat does not close.

I don't know how to solve this problem. I checked to make sure that acrobat has been updated; I updated my Windows; I reinstalled Acrobat.  Nothing suits him.

Apparently, when I run Acrobat Distiller, it freezes in the middle of the audit of the policies.   Here is the text of the error message problem details section I get:

Problem event name: InPageError

Error state code: c000009c

Type of media loopholes: 00000003

OS version: 6.1.7601.2.1.0.256.1

Locale ID: 1033

Additional information 1: 0a9e

More information 2: 0a9e372d3b4ad19135b953a78882e789

Additional information 3: 0a9e

Additional information 4: 0a9e372d3b4ad19135b953a78882e789

Any advice?
ROXY

I suggest that you start by opening Acrobat and performer help > repair. Once the repair is complete, select help > updates and do it on your Acrobat. I hope that these two steps will correct the problems.

Tags: Acrobat

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