Acrobat Distiller has stopped working

Similar Questions

• Acrobat Distiller has stopped working (not matter of 30 days)

  I've been running CS6 on my Windows 7, 64-bit machine since at least October. I had the problem of 30 days at the 30-day mark, but it is resolved, and it has worked perfectly for months after that. Now, I get an error message that says that acrobat Distiller has stopped working. My only option is to close this window. Acrobat continues to work to read, edit and save one already created a PDF file. Here is where I encounter errors.
  
  I can create a new PDF in Acrobat.  If I click on "Create a PDF file" then choose a Word Doc, it gives me at least twice the error message Acrobat Distiller has stopped working. If I continue to close this message, possibly the pdf has been created and will be in the Acrobat window and the file will be saved.
  
  I can't print to PDF format at all. When I try to Acrobat, I see a little window that says it is control of fonts, then the Distiller has stopped working error message. When I try to print to PDF from other programs (Word, try Firefox), fails.  It could be a document of a page with text, or something with pictures - no go.  I just tested this new - now Acrobat does not.  I cannot put an end to the process of Acrobat - tried to close the window and complete the process, tried reviews ending Acrobat of in the Task Manager, tried to put an end to acrobat and acrotray processes - several times in Task Manager and Acrobat does not close.
  
  I don't know how to solve this problem. I checked to make sure that acrobat has been updated; I updated my Windows; I reinstalled Acrobat.  Nothing suits him.
  
  Apparently, when I run Acrobat Distiller, it freezes in the middle of the audit of the policies.   Here is the text of the error message problem details section I get:
  

  Problem event name: InPageError

  Error state code: c000009c

  Type of media loopholes: 00000003

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789
  
  Any advice?
  ROXY

  I suggest that you start by opening Acrobat and performer help > repair. Once the repair is complete, select help > updates and do it on your Acrobat. I hope that these two steps will correct the problems.

• "Adobe Acrobat DC has stopped working" shortly after I open the program without doing anything

  Recently I bought Adobe Acrobat DC and installed on my machine. However, it's very weird: whenever I open the program, just in a few seconds a Windows System Message will appear "Adobe Acrobat DC has stopped working".

  I tried to uninstall and install all programs PDF on my PC several times (including your Acrobat & reader DC as well as other like Foxit Reader PDF viewers), but the problem persists.

  I also tried the "repair install" under the two menu 'Help' so that in the Control Panel, but did not work as well.

  Could I get a response? Don't want to lose my subscription each month.

  My PC is Windows 7 Service Pack 1. It is 64-bit.

  Hi Omegaman22,

  Try this: -.

  1. do you have the preview pane enabled in file Explorer? If so, you can temporarily disable it to see if the problem goes away? On Windows 8, in Explorer, go to the view tab, and if you press the button "Preview Pane", UN-press it. On Windows 7, upwards to the right (to the left of the help icon) there is a button "show preview pane." UN-press it.

  2. ensure that the following directories exist on your machine. If this isn't the case, please create them:

  C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

  C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr

  Replace USERNAME with your username.

  Is - do this 1 or 2 to solve this problem?

  Kind regards

  Nicos

• Adobe Acrobat DC has stopped working

  New to Acrobat WAA DC, but recently installed the latest version and have problems with printing PDF amd, sometimes just to open a PDF file.

  The program hangs and gives an error indicating "Adobe Acrobat DC has stopped working".

  This program is installed on the system win8.1/64 bit and worked very well until all of a sudden, that it started.  Now, it happens almost every time.

  What suggestions are there to solve this problem.

  Hi Steve,.

  Please try to fix the installation under the Help menu, help-> repair the Installation.

  

  I would like to know if there is an improvement.

  Kind regards

  Nicos

• Adobe Acrobat XI has stopped working

  I just installed Adobe Acrobat XI Standard on a 32-bit Windows 7 computer and when I go to start it, I get in a box of Adobe's Acrobat - Adobe Acrobat has stopped working.

  Any suggestions?

  The details of the problem are

  Signature of the problem:

  Problem event name: BEX

  Application name: Acrobat.exe

  Application version: 11.0.0.379

  Application timestamp: 505fd1ce

  Fault Module name: amtlib.dll

  Fault Module Version: 6.2.0.42

  Timestamp of Module error: 5034a4c4

  Exception offset: 0013c 029

  Exception code: c0000417

  Exception data: 00000000

  OS version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional information 1: 5e58

  More information 2: 5e58e259699bb62ce3ad263e212efdc8

  Additional information 3: de53

  Additional information 4: de534c69301cf9ea61d38c9eddedd316

  Hi grinolot,

  This seems to be allowed the problem to me.

  Please, try the following steps and let me know if this helped:

  Delete all the files in the following folders:

  C:\PrgroamData\Adobe\SLStore

  C:\Program Files (x 86) \Common Files\Adobe\SLCache

  And delete all the files in the folder following except cache.db

  C:\Program Files (x 86) \Common Files\Adobe\ Adobe PCD

  Then launch Acrobat, accept EULA and re-enter the serial number.

  Kind regards

  Rave

• My acrobat reader has stopped working when I try to charge it, it stops at 59% and said that the program you are trying to use is on net work that isn't available resources

  I received a large number of documents in pdf format but software adobe reader won't open the files, I tried to reload the software adobe reader, but when it comes to 59%, it stops and a message appears

  The program that you want to use isn't work resources that are not available

  I tried uninstalling the drive and reloading

  But he won't let me not uninstall help

  Hi davidwtug ,

  Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

  Then, restart your machine and install the latest version of the player from here:

  Adobe Acrobat Reader DC install for all versions

  If you have problems opening the files, please refer to this article:- https://helpx.adobe.com/acrobat/kb/cant-open-pdf.html

  Let me know how it goes.

  Kind regards

  Christian

• Printer Adobe Pdf has stopped working after update to Acrobat DC

  Hello, I installed Acrobat DC yesterday. Since then, printer Pdf Adobe has stopped working. It always gets stuck to software verification fonts printing source just hangs and I have to force its closure.

  I tried to uninstall the printer and manually install, repair the installation of Acrobat, but nothing has changed.

  So is - anyone help me? Thank you.

  The fixed! So that's how I did it. As I said Distiller crashed when loading fonts. I noticed that, it crashed after loading the "Colonna MT" police, so I removed the police immediately after Colonna MT in alphabetical order. After the removal of the police, everything works perfectly.

  If someone else should be useful, name of the font in question is com (sRB). Don't know why it causes Distiller DC crashing, or why it didn't happen with previous versions of distilling, but that's all.

  Thanks for your help.

• Adobe Acrobat 9 Pro Extended claims that my license has STOPPED working

  I use Acrobat since V5 and kept the upgrade to version 9 Pro Extended.  Today it gives me what this error message

  

  Can you please tell me why?

  In fact, I found the culprit. Earlier in the day my Outlook 2016 has stopped working and during my torture with MS support, they take control remote my system to see why. Well this morning I wake up with the thought that they must have done something to fix the problem. So this morning I ran "msconfig" and low and here's what they had disabled several of my startup programs. So after you have reset the boot on 'normal', everything now seems to work.

  More technology improves the worst AC... If you know what I mean!

  Thank you for reply and suggestion.

• Adobe Acrobat Reader DC has stopped working.

  After a WIndows 10 automatic update last night, now I can't watch pdfs. The file opens, but your message window opens by saying it has stopped working and closes the program.

  Hi Stats4gnats ,

  Please try to run this on your system cleanup tool: Download Adobe Reader and Acrobat cleaning - Adobe Labs tool , restart the system and reinstall CD player from this link: Adobe - Adobe Acrobat Reader DC Distribution

  Let us know if that helps.

  Concerning
  Sarojini

• I bought Adobe Acrobat Pro 9.  I used it on my computer for years with no problems.  Today he gave me the following message: "license for this product has stopped working.  You cannot use this product at this time.  You need to fix the

  I bought Adobe Acrobat Pro 9.  I used it on my computer for years with no problems.  Today he gave me the following message: "license for this product has stopped working.  You cannot use this product at this time.  You must repair the problem by uninstalling and then reinstalling this product or contact your COMPUTER administrator or Adobe customer support for assistance. (0)"I then uninstalled and reinstalled using the license key of my package, and I just get the same message.  I contacted customer service and they told me that they are unable to support me and directed me to the forum.  Please help as soon as POSSIBLE.

  Error: "License has stopped working". Windows

• Acrobat 9.0 on Mac OS 10.10.5: a license for this product has stopped working

  I'm using Adobe CS4 on Mac OS 10.10.5. Friday, Adobe Acrobat Pro 9.0 version no longer works with this message: "License for this product has stopped working" and the instructions to uninstall and reinstall the program. I did, but now, again, I have the same message pops up in the middle of my workflow. Nothing has changed in my program Adobe CS4/CS5.5 licensed facilities to cause this error.

  What is the solution please? I found only the instructions related to Windows on the forums.

  Thank you for your reply as soon as POSSIBLE.

  Hi failed_spirit,

  Please refer to this document KB error "Licensing has stopped working". Mac OS help.

  Kind regards
  Nicos

• Constant error - "Adobe Acrobat Reader DC has stopped working"

  Recently, we purchased a new high-end Dell Precision Workstation from Dell and bought Adobe Acrobat Standard DC with him (Dell).

  At the reception of the computer, whenever we try to open a PDF file, or do anything related to a PDF file, we will randomly get a dialog box of Windows indicating "Adobe Acrobat Reader DC has stopped working".

  I've attached a screenshot of this error.

  

  PLEASE NOTE THAT THE ERROR INDICATES 'ACROBAT READER DC', BUT WE HAVE NOT INSTALLED CD PLAYER - ONLY ACROBAT STANDARD DC

  Specifically, it can be almost ANY Acrobat associated action that triggers this error, including:

  • Opening Acrobat Standard DC
  • In Windows Explorer, when you browse a folder containing PDF files in it, and when clicked (to highlight) a PDF icon on screen
  • Doubleclicking on a PDF from Windows Explorer.
  • Saving as a PDF, or print a document to a PDF file.

  I searched this error online widely and tried all the 'solutions' that I read. This is a COMMON problem, and it shows messages from the forum that Adobe does not have the problem, or is not a way to fix the problem.

  I tried a recommendation - that happened to Adobe's Forum Moderator, to uninstall the program, then run

  AdobeAcroCleaner_DC2015.zip, which apparently removes any vestige of the previous installation.

  After uninstalling, cleaning, then with the software, then reinstalling the original version that we bought (which, according to the configuration of the sysinfo file is Version 15.6.30033.133277) - ORDER of the ERROR, AND IT has WORKED FINE for 3 DAYS. Prior to this relocation, it would crash with this error about 1 times per minute (sometimes more or less frequently), but constantly, so when we arrived 3 days not a mistake, I assumed that this problem has been corrected.

  Then, on 18/08/15, the errors started. I checked the Windows Update since Adobe has updated the entire program and there is no option to "Uninstall" the update (apparently either Adobe which is off, or if they replace the entire program, you cannot uninstall the update). The Version on this 'update' code was 15.006.30060. I confirmed that the program had be reinstalled via Windows Update automatically, and the date of installation of program in Control Panel was in fact 18/08/15.

  So, I repeated this process, uninstall the program, the race of vacuuming, reboot, connecting the Adobe ID account, then by reinstalling the ORIGINAL version, we bought Dell "Dell digital delivery" process - to reinstall our original version - which had already solved the problem for a couple of days.

  THIS TIME, IMMEDIATELY AFTER you HAVE REINSTALLED, I TURN OFF ADOBE UPDATER, thinking that it would disable future updates.

  Overnight, we came into work and saw that the program was no longer updated automatically once himself again, despite the fact that the update from Adobe was extinguished, it again, updated in any case!

  Of course, since it was updated, the constant errors started again, just like before!

  
  

  I could repeat this process continuously, but its a lot of your time for our IT Department to keep mounting, and the error reappears just apparently every time that Adobe did an update. And speaking of which, why can't NOT UNINSTALL a "Adobe Acrobat Standard DC update" when you uninstall other issues updates to Windows for example?
  

  My PC is Windows 7 Service Pack 1. It is 64-bit.

  At this point, our options are either to get the problem fixed, or discontinue use and uninstall the program - we really need because that person publishes our CAD designs out in PDF format for documents control.

  This PC is a new precision workstations Dell - straight out of the box and is running Windows 7 64-bit with Service Pack 1

  PLEASE HELP ME SOLVE THIS PROBLEM! I spent several hours EACH day for a week, try to solve it, but based on the number of complaints about what I found online it seems to be a problem purely of Adobe, and replacing "Refresh" the DIFFICULTY ISN'T THE PROBLEM if it's what it was intended to do.

  Thank you

  Dave

  Hey Joe,

  Thanks for the help. However, we have solved the problem. We have added very early in the directory that you are proposing, but it did not help.

  One of the Tech Support guys Adobe we finally talked to suggested disabling the "Preview Pane" feature in Windows Explorer and it immediately solved the problem. Since then, we have had no problems.

  This is only a workaround, however, as the preview pane was invented for a reason - to visually identify files based on the forecast of nail. We work with many, many files of CAD data, and this preview function allows to visually identify a file based on the image much faster than having to read the file name - which in our case is long and technical, CAD Solidworks file names.

  Thus, we have so much need for Adobe to fix this feature so that Windows Explorer can display a preview of PDF files. Its a shame to have to put out in the world, just because of a problem with a single application (Adobe Acrobat DC!)

  Thanks for your help!

• I'm enable to launch my CC of Muse Acrobat after I updated to 2015, it says adobe cc muse has stopped working. Can you please help me on this problem.

  Hello.

  I'm enable to launch my CC of Muse Acrobat after I updated 2014.3 for 2015, its says adobe cc muse has stopped working.

  Can you please help me on this problem.

  Thank you.

  Replied to your previous post on the same topic.

  Thank you

  Sanjit

• Adobe Acrobat XI Pro has stopped working

  My copy of Adobe Acrobat XI just stopped working, of which I mean, I can change is more a PDF or do anything other than read them. I need to edit PDF files for my work. Help, please. Thank you! (Note: I tried not to do anything at the moment and my business has really good COMPUTER service, so I hope someone can help me here.)

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

  If that fails, uninstall, clean (if win) Download Adobe Reader and Acrobat tool - Adobe Labs and reinstall.

• I have Acrobat 9.5 and when I try to create > pdf from a scanner, it shows an error "Adobe acrobat has stopped working". Is it possible that I can use this feature?

  I have Acrobat 9.5 and when I try to create > pdf from a scanner, it shows an error "Adobe acrobat has stopped working". Is it possible that I can use this feature?

  Providing you have Acrobat 9 installed in an operating system for which Acrobat 9 is compatible then you can use the feature.

  So, you need a scanner connected, turned on, and the software installed. Acrobat 9 "prefer" TWAIN drivers.

  Always visit the site of the provider of the Analyzer and download - install the latest version of the greatest software.

  n.b., The Acrobat 9.x product family moved in the middle of the "End of Support" year 2013.

  Thus, the family of products Acrobat 9.x is not compatible with contemporary operating systems.

  Be well...