Acrobat Pro XI crashing, failed module: EDITING. API

Acrobat Pro XI 11.0.4.63 (running on W7 Pro + SP1, 64-bit) suddenly started to crash when you move text fields in forms. Now, I am unable to add or change any text in the text to any PDF form fields. No updates, installations or modifications of the system were made before or at the beginning of this issue.

I tried: disable antivirus. Use safe mode; repair facility; Install plugin failed out of the way of reference and repair; Uninstall + CNettoyez registry + full reinstall; and reinstall without updates. The Acrobat software is unusable in its current state. I would appreciate help!

Other Adobe products installed:

AIR 3.5.0.1060

Download Wizard 1.2.5

Flash Player ActiveX 11.9.900.117 11

Flash Player 11 Plugin 11.9.900.117

Reader XI 11.0.05

Error event logs:

Log name: Application

Source: Application error

Date: 15/11/2013-11:44:48

Event ID: 1000

Task category: (100)

Level: error

Keywords: Classic

User: n/a

Description:

The failing application name: Acrobat.exe, version: 11.0.4.63, time stamp: 0 x 52288928

Name of the failed module: TouchUp.api, version: 11.0.4.63, time stamp: 0x5228881c

Exception code: 0xc0000005

Offset: 0 x 00018640

ID of the process failed: 0x16e0

Start time of application vulnerabilities: 0x01cee221f2859d70

The failing application path: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

Path of the failing module: C:\Program Files (x 86) \Adobe\Acrobat 11.0\Acrobat\plug_ins\TouchUp.api

Report ID: 3d30639b-4e15-11e3-966b-1803732675a0

Try the following steps:

1. download and install 11.0.5 Update: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5673

2 remove preferences. Here's how to remove preferences:

(a) Goto C:\Users\\AppData\Roaming\Adobe & erase all the contents of that folder Acrobat file

(b) Goto C:\Users\anish\AppData\Local\Adobe & remove all content

Now start the application.

Tags: Acrobat

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