ACS ping problem

Hey guys!

Need your help!

I'm setting up an ACS 1113 and I had a weird problem, I turned off the CSA to enable pings ok, it works on my PC for ACS but GBA cannot ping my PC!

I also have another problem, I can access the ACS and all configured but when I put it on the network I can't access it, then I put it directly connected to my PC I can access the web interface normally.

I don't know what happened... I saw a post that says that I should set up directly connected to the network... but I did not I have connected my laptop and composes the tests before putting on the network...

Someone knows why? and what is the job for her arround?

I have attached the ping information and my Ipconfig for my laptop and one following the 'show' connected to the console

Quote

Cisco Secure ACS: 4.2.0.124
The application management software: 4.2.0.124
Ask tiBase Image: 4.2.0.107
The session timeout: 10
Last reset to zero hour: Fri 27 Aug 13:06:44 2010

NTP servers: 10.21.4.1

Free CPU on the free physical memory disk load
Memory of MBhysical 749 109 GB 0.00%

IP of the server configuration
DHCP active...: No.
... The IP address: 10.21.4.61
... Subnet mask: 255.255.255.0
... Default gateway. : 10.21.4.155.0.
DNS servers...: 10.21.4.11
10.21.4.21

CSAuth race
CSDbSync race
Case running
CSMon race
CSRadius race
CSTacacs race

CSAgent stopped
End of quote

Console ping tests

gavprdrjlacs01 > ping 10.21.4.62

Ping 10.21.4.62 with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 10.21.4.62:
Packets: Sent = 4, received = 0, lost = 4 (100% loss)

gavprdrjlacs01 >

gavprdrjlacs01 > ping 10.21.4.61

Ping 10.21.4.61 with 32 bytes of data:

Reply from 10.21.4.61: bytes = 32 time<1ms ttl="">
Reply from 10.21.4.61: bytes = 32 time<1ms ttl="">
Reply from 10.21.4.61: bytes = 32 time<1ms ttl="">
Reply from 10.21.4.61: bytes = 32 time<1ms ttl="">

Ping statistics for 10.21.4.61:
Packets: Sent = 4, received = 4, lost = 0 (0% loss),
Time approximate round trip in milli-seconds:
Minimum = 0ms, Maximum = 0ms, average = 0ms

Thanks mates!

Your default gateway is listed as 10.21.4.155.0, which means that the 1113 will not be able to reach something outside the local network.

You can fix this by issuing a "set ip" on the CLI and guests.

Tags: Cisco Security

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