ACS WORKS, BUT NOT THE GRAPHIC WEB INTERFACE

I have a worm ACS 5.4.0.46.7 running on a device, ACS-1121-K9. After the restart of a Win2008 controller it has stopped working and someone in my Department and restarted the ACS. It seems that authentications are working now, but I can't access the web gui. It answers ping and ssh. I did a web show acs-config-Interface and the display Interface has been disabled, I allowed him but it still does not work:

TBGACS02 / admin # show interface web-config-acs
interface of migration is disabled
the UCP interface is disabled
display interface is enabled
REST interface is disabled

TBGACS02 / admin # display the status of the acs application

Role of the ACS: PRIMARY

Process of database ' ' running
Treat the race of 'management' (HTTP is insensitive)
Unguarded "runtime" process
"Adclient" process running
'Ntpd' running process
"View-database" running process
The "view-jobmanager" process execution failed
"View-alertmanager' running process
"Notice-collector' running process
"View-logprocessor' running process

I could try to restart again, but I'd rather not if possible...

Hello

Can you try 'application acs stop' and then start CSA application and see if that solves the problem?

If this isn't the case, then I suggest to take a show technician and support bundle, prosecute with TAC.

Kind regards

Kanwal

Note: Please check if they are useful.

Tags: Cisco Security

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