Active stylus problems (coming Pro 11, 7140)

I have a Dell Active Stylus A02, as well as a meeting place for Dell 11 Pro 7140. The problem I have is that the stylus doesn't work sometimes and that it is not more recognized by the Tablet PC. To work around the problem, reset the pen by removing / reinserting the battery still works, but is a bit annoying. This problem already known and is there a solution available?

MarkusBB

I have a Dell Active Stylus A02, as well as a meeting place for Dell 11 Pro 7140. The problem I have is that the stylus doesn't work sometimes and that it is not more recognized by the Tablet PC. To work around the problem, reset the pen by removing / reinserting the battery still works, but is a bit annoying. This problem already known and is there a solution available?

While most customers have good results with version A02 of the pen, there have been some exceptions.   You should not reset the pen like that.   I recommend contacting our assistance and asking new version A00 of the stylus.   The revision has changed back to A00 following a new part number.   The new stylus can be identified easily because it is silver and black instead of black.

Tags: Dell Devices

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