Add a printer does not

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• Printer does not print. An error message to add more paper, what I have done.

  Original title:

  Problem of the printer.

  I have a HP Photosmart C5100 series.  When I try to print from the computer, I get an error message to add more paper, what I have done.  I can make a copy without problem.

  Hello

  As you have already tried to add paper but printer still appears the same error message, it is possible that the printer does not detect paper.

  It could be a problem with the printer itself.

  It would be a good idea to contact the manufacturer of the printer to help.

  I hope that helps!

  If you need assistance regarding Windows please keep us informed.

• Windows 7 - Add printer does not work

  I recently tried to install a new printer on a laptop running Windows 7 Ultimate.  After trying this, I can no longer add a new printer or print to my existing printers.  If I try to add a new printer, a message appears saying:

  Cannot install the printer.  The print processor does not exist.

  If I try to print to an existing printer, the computer claims that the printer does not exist.  Is it a good way to "reset" the Windows printing subsystem?  I'm really at my intelligence end with this question and don't want to be forced to reinstall Windows to correct this problem.

  I checked the Windows spooler service and it is running and doesn't seem to be generating errors in the event viewer.  I also met some previous posts that said you may be able to install a new printer with a generic driver first and then change it, but it does not.  Eventually a recommendation on how to fix this would be greatly appreciated.

  Thank you.

  Hi AnimeDayDreamer,
  
  (a) what is the brand of your printer that you are trying to install?
   
  (b) you are trying to connect the printer to a network?
   
  Use your administrator account to install the printer and print.
  
  If this does not help, temporarily disable all security software and then try to install the printer and print from the printer, follow the steps mentioned below
   
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off
   
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  
  Note: Allow all security software after you perform the troubleshooting steps.
  If disabling the security software doesn't help, printer Uninstall completely from programs and features. After that, restart the computer and re-install the latest compatible drivers and check if you are able to install.
  If nothing helps, you can create a new user account and install the printer.
  
  
  Create a new user account
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account
   
  Aziz Nadeem - Microsoft Support

• HP envy 5530: E print app on my phone says this printer does not exist.

  I am trying to add my printer to my application on my phone and I get the error "this printer does not exist or you do not have access to him."

  I went on HP Connect site and it shows that my printer is online and ready to use.  I checked to make sure that everything has been updated. I'm not sure what I'm doing wrong.

  Here are a few extra in case info

  HP Envy 5530

  Windows 7 64 bit

  Thank you

  Hi @mcmoran2004

  Welcome to the Forums of HP's Support.  I understand that you get an error message when you try to add your printer to your HP ePrint app on your mobile device.

  If you get this error message when you try to add the printer to the application using the ePrint printer e-mail address, then follow the steps below.

  1. Please delete the app on your mobile device.
  2. Please turn off your camera mobile for a total of 30 seconds, and then power back on, please.
  3. Once your mobile device has completed its startup routine please download and install the application again.
  4. Please activate the application using your personal email address.
  5. After the activation of the application please try to add the printer by its address of email ePrint.
  6. If you still get any error message then, please call HP Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you do not live the USA/Canada region, please click here to find the number of Technical Support for your country/region.

  Please let me know the results.

• Printer does not work properly

  Hello

  I'm runnning a program as an administrator in my own session (not administrator). When I try to print a document with these programs, it is not printed.
  It's so strange to me... I think that the printer does not receive the order to print the document :/

  The printer is correctly installed, it works if I use another program to test (performed in my own user).

  PS: I'm sorry. I know that my grammar is not good, because Spanish is my mother tongue.

  Best regards!
  Luis

  Manu:

  I solved my problem. I logged in as an administrator user and I had to add the printer manually, because there is not any printer installed for the administrator user. Then when I logged in under my own user I tried again and the document was printed.

  Thank you very much!
  And sorry for my horrible grammar, but I'm still a beginner in English.

  Best regards!

• HP 2549: HP 2549 and Mac OS x: double-sided printing does not work

  Hello!

  I just installed this printer on my Macbook Air and I cannot print double-sided. I tried by USB / wireless (in the case where there is a difference between the two) but no luck.

  I followed the advice in this post: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/two-sided-printing-no-longer-availble-...

  but I did not tab "driver". I only have "Général", "Levels of power" and "utility." I tried to delete the printer and then add it with HP 2359 and AirPrint not but that does not change.

  When I print a pdf document, double-sided printed is greyed out and I cannot change.

  What should I do? I already reinstalled the drivers on the HP Web site, I selected all the things that I can install it, but that has not changed anything.

  Thank you.

  Hi @blablaalf,

  Welcome to the HP Forums!

  I see that two-sided printing does not work with your printer HP 2549 on Mac OS X 10.10. I'm happy to help with this problem!

  I assume that your printer is a HP Deskjet 2549, otherwise please reply with the exact type of printer you have. To find product/model number of your printer follow the instructions in this link. Find your model number of the HP product.

  Otherwise, if the type of printer you have. According to this guide, print on both sides of the paper (duplex printing). He said: this printer is not an automatic duplex unit integrated, you can always print on both sides of the page to manually reload paper in the paper after printing tray first to print on both sides of the paper.

  This is the reason why this option is grayed out.

  If you print on letterhead, pre-printed paper or paper with watermarks and pre-drilled holes, the printer prints first the front of the document. Load the paper with the top edge first and the side to be printed facing downwards.

• I have a Dell (Dell V305) printer that is only a year. He has been guaranteed. What was happenning, is that the printer does not print up what I uninstall/reinstall.

  I'm having a problem with my printer does not print.  What I do I uninstall the printer and reinstall then it works very well for a week or two and then the problem starts again until I have reinstall the printer again.  The printer has ink, so it's not the problem. That's how I know it does not print: when I try to print a cartridge level page show empty and I can't print.  Yet once, when I uninstall/reinstall the printer, then the catridge levels show complete and then I can print.  I thought that maybe it could be that some issue that when I uninstall the printer that not all components are removed.  I uninstall not uninstall printer functionality and not the Add/Remove Control Panel.  Uninstall from the control panel would solve this problem?  Please notify.  Thank you, John

  Hi sockers,.

  1. did you of recent changes on the computer?

  2 when was the last time it was working fine?

  3. do you have security software installed on the computer?

  4. you receive an error message when printing?

  I suggest you run the fixit tool available in the link when you are unable to print on the computer and check if it helps below.

  Problems printing and printing errors

  http://support.Microsoft.com/mats/printing_problems/

  If the previous step fails then I would suggest that you uninstall the software from the printer to the computer using the method mentioned in the link below and then install drivers from the Dell site.

  Uninstall Dell V305

  Drivers & downloads for printer V305/V305w AIO inkjet

• The printer does not exist or is not available to this error message. Help, please!

  Hello

  I have a photosmart C310 premium which has been working perfectly.

  It is connected to my computer via wifi. For a few days when I try to print, I get this message:

  The printer does not exist or is not available at this time.

  However, when I go to my homepage of HP printer, it prints the test page and also contacted my printer, if I want to analyze.

  Help, please!

  Thank you

  Download and install this: http://support.apple.com/kb/DL907

  Restart your Mac.

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and then beside the dropdown 'Use', select the model of the printer (not AirPrint). Wait for the 'Add' button becomes available. Until it clicks.

• Laser jet 1018 HP printer does not

  Original title: Laser jet 1018 HP printer does not

  I have a Laser jet HP 1018 and lost the disc printer if I can get any computer to be able to communicate with him. I downloaded the software that I thought I was able to run the printer, but nothing works. What else can I do to get the two to talk so I can print?

  Hello

  ·         You get the error message?

  ·         Did you install the printer without any problem drivers?

  ·         Were there recent changes made on the computer before the show?

  Step 1:

  Follow the form of measures troubleshooting article and check if that helps.

   

  Printer in Windows problems

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

  Step 2:

  Try to remove old drivers and reinstall the most recent drivers from the HP website and check if it helps.

   

  Add or remove a printer

   

  Find and install printer drivers

  HP LaserJet 1018 printer support site about the installation, see also:

  http://h10025.www1.HP.com/ewfrf/wc/product?product=1814094&LC=en&cc=us&DLC=en&lang=en&cc=us

• HP Officejet 4500 wireless printer does not appear on the control panel

  My HP Officejet 4500 wireless printer does not appear on the control panel.  How to fix it.  I have a laptop Toshiba and Windows 7 Home Premium OS.  Help, please.    rwillm

  Hey,.

  Thanks for the update, rwillm.  It seems that the installation of the printer can be a little messed up.  If the printer software is always installed, but simply lacks the printer, then I would advise to do a little cleaning before choosing to add the printer back.

  • Make sure that the printer is deleted from the file devices and printers
  • Click on one of the remaining printers folder
  • Select the properties of the print server at the top of the window
  • Click the tab drivers
  • Remove all drivers in this window for the Officejet 4500

  Also check in the Device Manager to verify that there is no mention of remaining of the 4500.

  • Click on the start menu
  • Right click on computer
  • Select manage in the list
  • Click Device Manager in the list of questions on the left side of the window that opens
  • Click the view at the top of the menu, and then select Show hidden devices
  • Remove all references to the 4500 in the list of devices

  After making sure of the device is gone, I recommend bike devices in the power circuit: router, computer and printer.

  * Make sure the printer has a valid IP address after switching back on and is connected to the same network as your PC before adding the printer.

  If the IP address and SSID are good for the printer, then try to add the printer with the printer software, you have installed.

  • Click on the Start Menu
  • Click on all programs
  • Open the HP folder
  • Open the folder for the series of the Officejet 4500 G510
  • Select Add a device option

  Let me know how it goes,

  Jason

• HP Photosmart Wireless B110 printer does not

  Hello

  I just started using a HP Photosmart B110 and tried to plug it into my Mac.

  My equipment:

  2011 MacBook with OsX installed 10.7.5

  connected to the internet via tethering over a Nexus4 or a personal hotspot via iPhone4. Focus on our network is allowed.

  Epson B110, connected to the internet in the same way as above.

  MacBook connects to the internet without any problem.

  When I connect the printer to the hotspot, the wireless network Test report works well, every diagnosis is spent / excellent. Computer is connected to the same SSID as the printer. Address the computer Ip is 192.168.43.xxx, the ip address of the printer is 192.168.1.xxx.

  The printer works perfectly even via System - Scan Printer preferences & - add: the printer get noticed in printers nearby.

  BUT

  -printer is not accessible from the pc or the smartphone to the IP (no ping, no hp page when you access from the internet browser)

  -printer services does not work from the pc (Hp Utility cannot access the printer, ink widget does not work)

  - and, when I launch a print, I can't print (error "the printer is not responding")

  -If I uninstall the printer and try to reinstall via IP address with the HP Jetdirect Protocol, I can't add the printer.

  In addition:

  Printer does not seem to be online: he cannot reach HPePrintCenter through the Apps section, but this can depend on the fact that hpeprintcenter shows that the status:

  The HP ePrintCenter is offline for maintenance, but I can't be sure.

  I guess that the problem happens somewhere between printer-router-computer, the printer prints the test without flaw and its connection is excellent (although I would be safe if the printer only has been able to connect to HPePrintCenter, but I think I'll need to try another time...).

  If anyone can help? I don't know what to do more and unfortunately, I buy a USB cable if I can't configure mobile printing (that I'd use my mobile devices too, but I would need to stick to the print with the USB solution... Messaging system)

  Thanks in advance

  HI Kyrnnie:

  I understand how frustrating it is when things are not going the way we think they should.

  Be assured that I'm here to help.

  You will need an update for the Airprint working with the B110 printer.

  I like you send a link for the manual of your printer. click here.

  Click the connectivity and go to the ad-hoc connection.

  If you can connect with the adhoc, you should be able to add the printer. There is a wireless connection between the mac and the printer only.

  If you are still experiencing a problem, you can take the printer at home a friend or family and connect it to their network to be able to install the update of the firmware.

  When you get home it should appear as Airprint printer.

  This will allow another direct connection between the printer and the mac.

  AirPrint printers click here

  With Airprint option, you need to install hp connect app to be able to scan from your devices (Iphone 4 or Nexus)

  When you printed the network page you said the address IP of the computer is 192.168.43.xxx, but the ip address of the printer is 192.168.1.xxxx, only the xxx is not the same.

  Have you tried to assign a static ip address?

  I send you a link 'Printer does not maintain wireless' click here. Step 6 describes how to set a static IP address.

  I hope this helps.

  If you need help please reply back

• my hp printer does not work with my Mac, but because our hp computer. Why? CC = en

  my printer does not work with my Mac, but because our hp computer

  We will restore the print system:

  -Sys Prefs, Print & Fax
  -Right (control) click inside the box that lists your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign + to add again. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• Hello printer does not appear in the list of IOS Printer Options

  I have a home network with a router of Time Capsule.

  I connected my Cannon MX920 wireless network.

  The printer worked very well for my MacBook Air, my iMac, my Windows laptop, 10, my iPad and my iPhone.

  There are no known pending software updates to devices.

  I connected my HP OfficeJet 6500 (E709a) for the MacBook Air via USB and it works very well.

  I installed on the portable Windows 10 Hello and I can print to the printer OfficeJet @ MacBook Air laptop Windows 10 and the iMac (and of course the MacBook Air) very well.

  In Safari / Bookmarks / Hello on the MacBook Air, ONLY the Cannon printer is listed.  The OfficeJet directly attached via the USB port does NOT appear.

  My QUESTION is how can I make the printer OfficeJet @ MacBook Air appears as option in the printer Options / recent printers of dialogue so I can print to it from my IOS devices?

  This seems to be a pretty simple configuration problem, and I don't see the need to spent $ 20 on the App Store to make it work.  I see some comments along the lines of this problem, but the solutions are quite difficult to follow and seem to depend on having the printer appear in Safari / Bookmarks / Bonjour list.

  I'll appreciate any solution (or explanation as to why it isn't a).

  Hello DevGuy,

  Thank you for reaching out to the Community Support from Apple. I know how useful it can be to have all your devices on the network with a central printer, and I'd like to help offer a glimpse into what could prevent your of you using to print to your HP 6500 iOS devices.

  In order to print from a device iOS, the printer must be connected to the same Wi - Fi network and supports the Air Print feature. After some research, it seems that the 6500 HP does not support this feature directly. You may be able to find a solution based on HP in the App Store app, but this printer does not have Air Print capacity based on support documentation, that I could find at HP.

  For more information about known printing of Air and a list of compatible printers, have look at this article: About AirPrint

  If you have any other questions, please help again. The entire community is here to help.
  -Best regards

• I downloaded the new software recently and now my Epsom printer does not work

  iMac late 2009. Processor 3.06 GHz

  Hi, I downloaded the new software recently and now my Epsom printer does not work and my Wi - Fi on the computer keeps dropping out.

  I spoke with Epsom and they recommended to remove the drivers and reinstall them. Now, I can not install the ad pilots Wi - Fi does not work correctly. The research on this forum I see there have been many problems with the new version of the software. Can someone help me?

  < re-titled by host >

  Try a reboot.

  Make a backup using Time Machine or a cloning program, to ensure that data files can be recovered. Two backups are better than one.

  Try to set up another admin user account to see if the same problem persists. If back to my Mac is enabled in system preferences, the guest account will not work. The intention is to see if it is specific to an account or a system wide problem. This account can be deleted later.

  Isolate a problem by using a different user account

  If the problem is still there, try to start safe mode using your usual account.  Disconnect all devices except those necessary for the test. Shut down the computer and then put it up after a 10 second wait. Immediately after hearing the startup chime, hold down the SHIFT key and continue to hold it until the gray Apple icon and a progress bar appear. Startup is considerably slower than normal. This will reset some caches, forces a check for directory and disables all start-up and connection, among other things. When you restart normally, the initial restart may be slower than normal. If the system is operating normally, there may be 3rd party applications that pose a problem. Try to delete/disable the third-party applications after a reboot using the UN-Installer. For each disable/remove, you need to restart if you do them all at once.

  Safe mode - on El Capitan

  Start Mode without failure-El Capitan.

• Installed at El Capitan and now HP printer does not work via the network

  Installed at El Capitan and now HP printer does not work via wireless network

  Open system preferences > printers and Scanners and select the print tab.

  Then the right or control click on the HP printer on the left then click: reset the printing system