HP Photosmart Wireless B110 printer does not

Hello

I just started using a HP Photosmart B110 and tried to plug it into my Mac.

My equipment:

2011 MacBook with OsX installed 10.7.5

connected to the internet via tethering over a Nexus4 or a personal hotspot via iPhone4. Focus on our network is allowed.

Epson B110, connected to the internet in the same way as above.

MacBook connects to the internet without any problem.

When I connect the printer to the hotspot, the wireless network Test report works well, every diagnosis is spent / excellent. Computer is connected to the same SSID as the printer. Address the computer Ip is 192.168.43.xxx, the ip address of the printer is 192.168.1.xxx.

The printer works perfectly even via System - Scan Printer preferences & - add: the printer get noticed in printers nearby.

BUT

-printer is not accessible from the pc or the smartphone to the IP (no ping, no hp page when you access from the internet browser)

-printer services does not work from the pc (Hp Utility cannot access the printer, ink widget does not work)

- and, when I launch a print, I can't print (error "the printer is not responding")

-If I uninstall the printer and try to reinstall via IP address with the HP Jetdirect Protocol, I can't add the printer.

In addition:

Printer does not seem to be online: he cannot reach HPePrintCenter through the Apps section, but this can depend on the fact that hpeprintcenter shows that the status:

The HP ePrintCenter is offline for maintenance, but I can't be sure.

I guess that the problem happens somewhere between printer-router-computer, the printer prints the test without flaw and its connection is excellent (although I would be safe if the printer only has been able to connect to HPePrintCenter, but I think I'll need to try another time...).

If anyone can help? I don't know what to do more and unfortunately, I buy a USB cable if I can't configure mobile printing (that I'd use my mobile devices too, but I would need to stick to the print with the USB solution... Messaging system)

Thanks in advance

HI Kyrnnie:

I understand how frustrating it is when things are not going the way we think they should.

Be assured that I'm here to help.

You will need an update for the Airprint working with the B110 printer.

I like you send a link for the manual of your printer. click here.

Click the connectivity and go to the ad-hoc connection.

If you can connect with the adhoc, you should be able to add the printer. There is a wireless connection between the mac and the printer only.

If you are still experiencing a problem, you can take the printer at home a friend or family and connect it to their network to be able to install the update of the firmware.

When you get home it should appear as Airprint printer.

This will allow another direct connection between the printer and the mac.

AirPrint printers click here

With Airprint option, you need to install hp connect app to be able to scan from your devices (Iphone 4 or Nexus)

When you printed the network page you said the address IP of the computer is 192.168.43.xxx, but the ip address of the printer is 192.168.1.xxxx, only the xxx is not the same.

Have you tried to assign a static ip address?

I send you a link 'Printer does not maintain wireless' click here. Step 6 describes how to set a static IP address.

I hope this helps.

If you need help please reply back

Tags: HP Printers

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