Addons Manager is empty Addons takes care never

I use FF 32.0.3. My problem started when I selected a link to a Google music search file and my FF screen turned black for a few seconds and then came back, but a number of toolbar buttons are missing, i.e. the previous page past sub button the left arrow in a circle, a white circle. I ran malwarebytes and found 23 potentially unwanted programs. They have been properly removed. Now when I open Firefox, my home page is a new tab empty, even though I have a defined web page. When I click on the Home button, my web page opens. When I go to tools-> Addons, Addons never loads anything, Extensions and Plugins are completely empty. I read in support, that the removal of the contents of the file User.js, can solve the problem. The only entry in this file is:

user_pref ("extensions.autoDisableScopes", 14); user_pref ("browser.sessionstore.resume_session_once", true);

Remove, then by restarting FF, does not clear the problem. I'm ready to re - install FF, but I wanted to know if this type of problem has already been fixed. Any help will be greatly appreciated.

Hello

You are able to run in Mode safe? Firefox Safe mode is a troubleshooting mode that disables certain parameters, disables most Add-ons (extensions and themes).

If Firefox is open, you can restart Firefox Safe mode in the Help menu:

  • Click the menu button

    click Help

    then select restart with disabled modules.

If Firefox is not running, you can start Firefox in Mode safe mode as follows:

  • On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.

When the Firefox Safe Mode window appears, select "start mode safe."

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to understand that one. Please follow the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause. If you are unable to delete your modules, then see below.

To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.

Alternatively, you can try Firefox reset to restore it to its factory default condition. Information can be found in the article Firefox Refresh - reset the settings and Add-ons . The button "Reset Firefox" found in:

  • Click the menu button

    click Help

    and select troubleshooting information.

If find you what is causing your problems, please let us know. This might help others with the same problem.

Tags: Firefox

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