Administrator, fingerprints window has stopped working in lockout
Anyone has any ideas on how to access my windows, can't remember my password as I used fingerprinting so long.
Now somehow the mechanism of the fingerprint does not appear when I switch users.
Please let me know if there is any help
Hello
· What operating system is installed on your computer?
· You did changes to the computer before the show?
Microsoft cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.
Microsoft's strategy concerning lost or forgotten passwords
http://support.Microsoft.com/kb/189126
Step 1: How to use system restore to log on Windows 7 or Windows Vista when you lose access to an account
http://support.Microsoft.com/kb/940765
Step 2: Solutions to common problems associated with log on Windows
http://Windows.Microsoft.com/en-us/Windows7/solutions-to-common-problems-with-logging-on-to-Windows
Tags: Windows
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Pavilion dv6 fingerprint reader has stopped working
My fingerprint reader has stopped working. I can open the Simple pass identification program but when I click on fingerprints, it indicates 'identity check' with an hourglass on the top of the icon of fingerprints, and no matter how long I wait, that's all that happens. All advice appreciated.
-----------------------------------------
Pavilion dv6t laptop 3100, Win 7 Home Premium 64-bit, 8 GB of RAM, processor i5
"Where you go, there you are."Hi Mikey,
Looks like you're running the Digital Persona of SimplePass flavor.
Two things to consider / try, in order.
If the reset works, you don't have to reinstall the driver...
- Hard reset
- Reinstall the driver
Hard Reset:
Sometimes, all you need to do is the computer suddenly. This method works for a variety of connection and "glued" program issues.
- Disconnect all the external devices first.
- Remove the AC power and battery
- Press and hold the power button while in the minus 30 seconds
- Reinstall the power supply for the first start only * see Note
- Power on - connect
- Next time you shut down the system, replace the battery.
* Note: You can ignore the little battery aside. If you wish, replace the battery the first time and do it with her.
=====================================================================================
The pilot, from your Internet site:
Validity fingerprint sensor Driver sp52354 V2.1.0.2
- Install the validity sensor Driver installation package: it if called sp*.exe - the package will be most likely located in the downloads folder. If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.
I hope this helps!
It's my pleasure to help.
Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.
Fixed? Mark this message 'accept as Solution' to help others find the answers.
Note: You can find "Accept as Solution" only on the threads started by you.
Good luck! Year of the Dragon!
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on dv6 fingerprint reader has stopped working after installing Norton 2012
Fingerprint reader has stopped working after installing Norton Internet Security 2012 on both of my notebooks from HP.
Product name: HP Pavilion dv6
Operating system: Windows 7 64-bit
Error message in Device Manager under biometric devices in Device Manager displays an exclamation mark beside validity sensors (WBF) (PID = 0018). The following message is under the general tab: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».
Driver is present and seems to be up-to-date.
Appreciate your help.
I have finally isolated the problem of my software lack of HP dv6 fingerprint reader. I think Norton Removal Tool, available online at www.symentec.com/nrt, was the reason. I am sure this conclusion because the exact same problem occurred after I installed Norton Internet Security 2012 on laptop HP same as my wife. I tried, in vain, to uninstall and reinstall the driver for the biometric fingerprint device provided by Validity Sensors, Inc.
After spending a day and a half to try to "solve" the problem, I decided to restore my system and go back to the prior agreement of the point of the installation of Norton. Thank you HP to make this process quick and painless. Don't forget that if you installed anything after the restore point, it will have to be reinstalled.
Fortunately, there's a less intrusive on CD of Norton removal tool. This utility uninstalls an older version of Norton you are requested to restart and then installs the latest NIS. It is a method of removal safer that wide brush offered by the Norton Online link, which wipes everything remotely suspect.
After reinstalling Norton Internet Security 2012 from the CD, everything works as it should, including the fingerprint reader.
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Microsoft Windows has stopped working a problem due to the closing of the program
original title: MICROSOFT WINDOWS has STOPPED WORKING A PROBLEM CAUSE THE PROGRAM to CLOSE__
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
- MICROSOFT WINDOWS HAS STOPPED WORKING
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Hi Aries19,
Are a. When you this error?
B. recent changes made on the computer?
C. when exactly do you get this error?
D. don't restart your computer / closed applications after this error?
Let us try these methods.
Method 1: [Scan sfc] System File Checker
To determine if the problem you are experiencing is caused by one or more system files that are used by Windows Vista, run the System File Checker tool. The System File Checker tool analyzes the system files and replaces incorrect versions of system files by using the correct versions.
To run the System File Checker tool, follow these steps:
1. click Startand type cmd in the box start the search.
2. right click on cmd in the list programs and then click run as administrator. If you are prompted for an administrator password or a confirmation, type your password or click on continue
3. at the command calls, the following line and press ENTER: sfc/scannow
When the analysis is complete, test to see if the problem you are experiencing is resolved.
Visit the following link for more information:
http://support.Microsoft.com/kb/936212
Method 2: Virus Scan
You try to run a Microsoft online virus scanner and check if it detects something.
http://www.Microsoft.com/Security_Essentials/
Method 3: Clean boot
Clean boot uses a minimal set of drivers and startup programs and helps eliminate software conflicts.
(a) click Start, type msconfig in the start search box and press enter.
(b) under the Services tab, check hide All Microsoft Services.
(c) under the Startup tab, click on disable all, then click Ok.
(d) If you are prompted to restart the computer, click Restart now.
When the computer is in a clean boot, applications and third-party services are disabled. Once the computer is restarted, check if the problem occurs right now.
Check out this link that talks about how perform a clean boot
Note: Follow all of the steps in the link to know what software are contradictory.
http://support.Microsoft.com/kb/929135Don't forget to reset the computer in a Normal startup once find you what software is conflicting.
Hope this has been helpful.
Kind regards
Bindu S - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think -
Aero in Windows has stopped working
I am running Windows Vista Home Premium with Service Pack 2. Aero in Windows has stopped working. When this happened once before going to the control panel > change the color scheme and selected Windows Aero, but now this option is not listed. Checked the help and as advised checked my screen resolution and I saw 32-bit color, the verified value Advanced Configuration monitor and I saw this refresh rate is 60 Hz. Then forums got advice to run sfc/scannow and it came back and told me to Resource Protection Windows did not find any breach of integrity. Finally, taking advice to check that the graphics card by going to Device Manager but no device had anything by them which suggests that they do not work.
Help the old windows look terrible after using Windows Aero
Brett
Hello
Make sure that you are logged on as ADMINISTRATOR
My Vista Aero Glass is turned off, how can I enable them again?
http://www.howtogeek.com/HOWTO/Windows-Vista/my-Vista-Aero-Glass-turned-itself-off-how-do-i-enable-it-again/To the need to update or reinstall the video driver (it's a good idea in any case).
Solve problems with Windows Aero
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Windows-AeroHow to enable or disable transparent Aero Glass on Vista
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This utility, it is easy see which versions are loaded: (updated video/Display drivers and others)
According to the needs.)-Free - DriverView utility displays the list of all device drivers currently loaded on your system. For
each driver in the list, additional useful information is displayed: load address of the driver, description,.
version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - Device Manager - Display Adapter - note the brand and complete model of your
video card - double - tab of the driver - write version information. Now click on UPdate Driver (this
cannot do anything as MS is far behind the certification of drivers) - then do a right click - Uninstall - REBOOT
This will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party with their
own the software and drivers and all other main drivers that you have.Now go to the site of the manufacturer of system (Dell, HP, Toshiba as examples) (restoration) and then of the manufacturer of the device
(Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for the BIOS, Chipset and software)
updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after each installation.
Always check in the Device Manager - tab drivers version you install actually shows up. This
because some restore drivers before the most recent is installed (particularly that audio drivers) so install a
pilot - reboot - check that it is installed and repeat if necessary.Repeat to the manufacturers - BTW on device at the DO NOT RUN THEIR SCANNER - manually check by model.
Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
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questions. If updates offers a new driver and then hide it (right click on it) and then go look for new ones
manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspxHope these helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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On the computer startup, there is no button or the start task bar. window appears reading: "Registry Microsoft windows not updated, (he is) Microsoft Windows has stopped working." I could get on the internet, but I have a blank desktop! What should I do? Re-stall the disc? I have a tower HP w / Vista bought in 2008. THX, Lizz
Hello
1. have you made changes on the computer recently?
Method 1.
Let us scan SFC and check that it prevents this error to occur.
Use the (SFC.exe) System File Checker tool to determine which file is causing the problem and then replace the file.
To do this, follow these steps:
a. open an elevated command prompt. To do this, click Start, click programs, accessories principally made, right-click Guest, and then click Run as administrator. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
b. type the following command and press ENTER:
sfc/scannow
The sfc/scannow command. analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.
More information on SFC scan found in this document:
http://support.Microsoft.com/kb/929833
Method 2.
a. also, you can try again user account if the problem is resolved.
Create a user account
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-user-accountb. If the problem does not occur in the new account user set your user account damaged. The steps to fix the corrupt user account are given below.
Fix a corrupted user profile.
http://Windows.Microsoft.com/en-in/Windows-Vista/fix-a-corrupted-user-profileLet us know if that helps. -
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The software opens but usually recognizes my fingerprints and can not connect any other way.Have uninstalled and reinstalled several times and same result.
Device Manager says device works ok.
May I ask what model phone you have and what system do you use?
Probably, you need to delete stored fingerprints and after restarting again, you should try to register new fingerprints using the software update of fingerprints.
Have you tried that?
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Explorer Windows has stopped working when you click FLVfile
http://go.Microsoft.com/fwlink/?LinkId=104288&clcid=0x0409
Explorer Windows has stopped working when you click FLVfile / video clip downloaded by REALPLAYER
Hello
What version of the windows operating system is installed in the computer?
I suggest you to see link and check. (That applies to windows vista and windows 7)?
Error: Windows Explorer has stopped working
http://support.Microsoft.com/kb/2694911
Note: After checking in the clean boot, follow step: 7 article to reset your computer to normal startup.
Note that it takes as much time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.
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My computer keep saying windows has stopped working
My computer keep saying windows has stopped working. What can I do to solve the problem?
Hello
1. for how long are you facing this problem?
2. did you of recent changes made to your computer?
3. what operating system you run on your computer?
I suggest that you perform a clean boot and check.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135
Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
Explorer Windows stopped working
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I can't open the files in windows and whenever I opened a folder, there will be a pop-up window indicating the windows has stopped working and it checks for a solution to the problem.
Hello
What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
on this machine, including those you have uninstalled (they leave leftovers behind which can cause
strange problems).----------------------------------------------------
Follow these steps:
Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN
Enter this at the command prompt - sfc/scannow
How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
generates in Windows Vista cbs.log
http://support.Microsoft.com/kb/928228Also run CheckDisk, so we cannot exclude as much as possible of the corruption.
How to run the check disk at startup in Vista
http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html==========================================
After the foregoing:
How to troubleshoot a problem by performing a clean boot in Windows Vista
http://support.Microsoft.com/kb/929135
How to troubleshoot performance issues in Windows Vista
http://support.Microsoft.com/kb/950685Optimize the performance of Microsoft Windows Vista
http://support.Microsoft.com/kb/959062
To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
reference (if you have a small box at the bottom left - show for all users, then check that).How to check and change Vista startup programs
http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.htmlA quick check to see that load method 2 is - using MSCONFIG then put a list of
those here.
--------------------------------------------------------------------Tools that should help you:
Process Explorer - free - find out which files, key of registry and other objects processes have opened.
What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
each process.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspxAutoruns - free - see what programs are configured to start automatically when you start your system
and you log in. Autoruns also shows you the full list of registry and file locations where applications can
Configure auto-start settings.
http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspxThere are many excellent free tools from Sysinternals
http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx-Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
a program that runs in your Windows startup.
http://www.NirSoft.NET/utils/what_run_in_startup.htmlThere are many excellent free tools to NirSoft
http://www.NirSoft.NET/utils/index.htmlWindow Watcher - free - do you know what is running on your computer? Maybe not. The window
Watcher says it all, reporting of any window created by running programs, if the window
is visible or not.
http://www.KarenWare.com/PowerTools/ptwinwatch.aspMany excellent free tools and an excellent newsletter at Karenware
http://www.KarenWare.com/===========================================
Vista and Windows 7 updated drivers love then here's how update the most important.
This is my generic how updates of appropriate driver:
This utility, it is easy see which versions are loaded:
-Free - DriverView utility displays the list of all device drivers currently loaded on your system.
For each driver in the list, additional useful information is displayed: load address of the driver,
Description, version, product name, company that created the driver and more.
http://www.NirSoft.NET/utils/DriverView.htmlFor drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
Control Panel - device - Graphics Manager - note the brand and complete model
your video card - double - tab of the driver - write version information. Now, click on update
Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
Uninstall - REBOOT it will refresh the driver stack.Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
with their own software and drivers and all other main drivers that you have.Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
BIOS, Chipset and software updates on the site of the manufacturer of the system here.)Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
each installation.Always check in the Device Manager - drivers tab to be sure the version you actually install
presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
in particular that) so to install a driver - reboot - check that it is installed and repeat as
necessary.Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
manually by model.Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htmHow to install a device driver in Vista Device Manager
http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.htmlIf you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
Updates, that leaves about Windows updates but it will not install the drivers that will be generally
older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
get new manually if you wish.How to disable automatic driver Installation in Windows Vista - drivers
http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx===========================================
Refer to these discussions because many more excellent advice however don't forget to check your antivirus
programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
first.Problems with the overall speed of the system and performance
http://support.Microsoft.com/GP/slow_windows_performance/en-usPerformance and Maintenance Tips
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125Explorer Windows stopped working
http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3Hope these helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
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Windows has stopped working properly
"" I have windows vista and when I try to surf the internet, after awhile, it appears as a small windows that says "windows has stopped working properly ' and it restarts not close windows. It started before this date sometimes more often until my pc broke down: it became a flashy blue screen with writing something like problem phsichical... damage discs and now I tried to format it but it seems like the same problem comes up... now I can't download it again up to a certain point It is stackable
Looks like your system is good enough corupted. I backup my data and restore the computer to factory settings. The procedure for this varies from a make and model to another, but should be in the documentation for your computer.
I hope this helps. Good luck.
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Original title: Win32/Small.CA
I got an answer from Microsoft after a "windows has stopped working" I have to delete the virus Win32/Small.CA. I ran the security scan and the answer was "no viruses or malware found." Could someone tell me how to deal with a Win32/Small.CA and how to determine if I really get it. Thank you.
HelloTry following the steps in this virus/malware removal guide: http://www.selectrealsecurity.com/malware-removal-guideIt contains instructions which will remove most malware infections. If you have any questions, just ask me. I hope this helps you.Brian -
original title: Windows Vista Ugh.
I have Windows Vista Home Premium on a laptop Gateway. I get the installer of Modules of Windows has stopped working and has been the error message closed as well as the configuration 3 of 3 0% starting upwards. Thank God the restart of death cycle is no longer happens, but it always appears when I restart/start my computer. I have tried almost everything that I found online to fix this, and yet I still have these questions. I can not install updates to Windows due to the fault of the Windows Modules Installer every 3 minutes and I can't install SP2 even when I tried the 64 bit version of stand alone for my computer. I literally a novel of installs failed in my history of windows because of this update and I constantly receive error messages when you try to install the update SP2 failed. I don't know what else to try now that I tried the system restore, and none of the dates are far enough for these errors go away. Help, please.
Check here the answer to the similar problem:
Tom Ferguson
PS
I've seen many references to Vista but Vista ugh is new to me. ;-)
TF
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When you try to open a folder I get a pop up Windows has stopped working
When you try to access this folder and this folder, I get a pop up windows has stopped working. I ran a virus scan, memory diagnostics and now I am at a loss. If I didn't need some files, I would just delete the folder. All my other files and folders work fine and I have Vista. Please help :)
Signature of the problem:
Problem event name: APPCRASH
Application name: explorer.exe
Application version: 6.0.6002.18005
Application timestamp: 49e01da5
Fault Module name: mc_dec_mp4v.dll
Fault Module Version: 8.5.0.14265
Timestamp of Module error: 4b81ceb4
Exception code: c0000005
Exception offset: 00012d2f
The system version: 6.0.6002.2.2.0.768.3
Locale ID: 4105
Additional information 1: fd00
More information 2: ea6f5fe8924aaa756324d57f87834160
Additional information 3: fd00
Additional information 4: ea6f5fe8924aaa756324d57f87834160Fault Module name: mc_dec_mp4v.dll
Product name: Mainconcepta® Mpeg - 4 Video Decoder engine
Description: Mpeg-4 Video Decoder engineThis codec is try to preview the files in the folder. You can try unstalling the codec or him reassociate the file type (change the default program):
1. open default programs by clicking the Start button, click default programs.
2. under "Choose the programs that Windows uses by default", click "associate any type of file or Protocol with a program.
3. under the parchment of column 'name' down and look for '.mp4 and .mp4v', select one at a time then click on the "Change Program" button at the top right of the box.
4. in the "open with" box under "Recommended programs", choose another program or click on the Browse button below to select the program you want.
5 Click to place a check mark in the box "always use the selected program to open this type of file".
6. click on OK to exit.
Change the programs that Windows uses by default
http://Windows.Microsoft.com/en-us/Windows-Vista/change-which-programs-Windows-uses-by-default
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