Adobe Acrobat Pro (part of the CS6) has stopped working.

How is - a to download a new version as part of the CS6 Master Collection? We have a product ID.

kglad links in response to #1 here can help https://forums.adobe.com/thread/1930162

Tags: Adobe

Similar Questions

  • Adobe Acrobat 9: "license for this product has stopped working" Win7 32 bit

    The software says "License for this product has stopped working".

    He suggested to contact your system administrator "it's me" or Adobe support "will not talk to me unless I pay them.

    .. .or uninstall and reinstall the software. The latter seems not very attractive because it takes a long time to install this program... and memory often does not solve the problem anyway.

    So what goes wrong with the license?.. .and how to fix?

    :-)

    http://kb2.Adobe.com/CPS/405/kb405970.html

  • Acrobat Pro XI on Win8.1 has stopped working

    I bought and you use Acrobat Pro XI (teacher edition) on a Windows 8.1 machine for almost a year (363 days, to be precise) without any problem.  I accepted all the updates Acrobat during the year past without any problem and improved Win8 to Win8.1 about two months, again without any problems.  Then two days ago, for no reason that I can understand, when I started Acrobat, I received a message that my trial had left to 0 days.  Acrobat went very well, so I ignored it (perhaps foolishly), and now Acrobat will launch is no longer at all.

    I read the article on the failures of Acrobat in CS6 facility, but I don't have CS6, just Acrobat Pro XI (Teachers' edition).

    My software is not a "demo".  Any ideas on how to get Acrobat works again?

    Hi theremin67,

    Please follow the steps mentioned below to solve the issue.t

    1) go to C:\Program Files (x 86) \Common Files\Adobe\SLCache show all files and hidden folders, and then delete them. (Do not delete the folder).

    (2) go to C:\Program Files (x 86) \Common Files\Adobe\Adobe PCD show all files and hidden folders, and delete them. () Do not remove the file).

    (3) launch Acrobat

    (4) sign in using your Adobe id and password.

    Thank you

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  • I bought the DC of Adobe Acrobat pro and completed the info online, but when I use the cd with the product code key it will not take the code?  What do I do then?

    I bought the DC of Adobe Acrobat pro and completed the info online, but when I use the cd with the product code key it will not take the code?  What do I do then?

    Thanks Anubha Goel, final I got it to work... The serial number in the physical box that you buy in the store wasn't the number for the software.  It was the serial number in the cloud, very difficult to know when you see a serial number in the box with the Cd online.  But thanks for the reply to my post. I'll be in offline mode after clicking on answer...  Thank YOU Ana Maria

  • I have adobe CS3 installed on macbook pro, but he said that the license has stopped working... I then went to your website and he advised me to download the license recovery application, which I did, but then when I tried to run this app, it then came wi

    I have adobe CS3 installed on macbook pro, but he said that the license has stopped working... I then went to your website and he advised me to download the recovery of license application, I did, but then when I tried to run this app, it then came with the recovery of the license was not based... How can I get my CS3 works again?  Thank you, Glenn

    Hello

    Please check the help below documents depending on your operating system:

    Error: "License has stopped working". Windows

    Error "Licensing has stopped working". Mac OS

    Hope that helps!

    Kind regards

    Sheena

  • I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?

    I had to replace the hard drive on my computer and lost the installation that I pay every month for. How to install the Adobe Acrobat Pro XI on the computer again?

    You can download using any one of the 3 methods.

    But if it's XI Acrobat Standard, only the first step will work.

    For Acrobat Pro XI, you can use one of the 3 methods.

    1)

    Sign in to www.cloud.acrobat.com

    Then sign Adobe ID and password, and once logged in, click on the Acrobat button, it will provide you download link.

    2)

    You can download Adobe Creative Cloud applications:

    https://creative.Adobe.com/products/creative-cloud

    Reference: download, install, update or uninstall applications

    3)

    You can download it from Acrobat Pro XI of direct download link.

    During installation, select the optoin: installation using the serial number / subscription.

    Download Acrobat products | Standard, Pro | DC, XI, X

  • Old computer is dying. You had to buy a new computer. Can I just download my Adobe Acrobat Pro XI on the Adobe site after signing in, something else, or do I need special permission to put it on a new computer, because it costs much $$s? Thank you. Need t

    Old computer is dying. You had to buy a new computer. Can I just download my Adobe Acrobat Pro XI on the Adobe site after signing in, something else, or do I need special permission to put it on a new computer, because it costs much $$s? Thank you. Need to know as soon as possible since the store will be to transfer my data to the new laptop.

    Moving to this discussion on the Acrobat Installation questions & put forum to date.

    Jessem89886042 if you need to download the installation files for Acrobat Professional XI retail, they are available at download Acrobat products | Standard, Pro | DC, XI, X.  You can also find details on how to locate the serial number to quickly find your serial number.  We invite you to update this discussion if you have any questions about the steps listed in the document.

  • I just bought Adobe Acrobat Pro XI, after the expiration of my subscription still do to keep the ins Acrobat

    I just bought Adobe Acrobat Pro XI, after the expiration of my membership can I still get to have Acrobat installed on my computer?

    Or, if you want to say, what happens if a subscription expires?

    The software remains on the computer, but does not work. Windows will try to launch it, always default. You would like to renew the subscription, or uninstall the software.

  • Adobe Media Core CS6 has stopped working (Premiere Pro CS6 family)

    I have recently updated my computer to a better first run and still, but now have the error "Adobe Media Core CS6 has stopped working". The program will start even after I chose one of the two options that say they should close the program. Both seem to be going very well after the error, but I don't want to see every time and know something's friends. I tried to uninstall and reinstall Quicktime as suggested by some other users, but I think my problem may lie elsewhere. Can someone help me?

    Adobe Print Screen.png

    Problem event name:APPCRASH
    Name of the application:Adobe QT32 Server.exe
    Version of the application:6.0.1.0
    Timestamp of the application:5043716a
    Fault Module name:cwalsp.dll
    Fault Module version:2.8.13.1
    Fault Module Timestamp:4f33e357
    Exception code:c0000005
    Exception offset:00017914
    OS version:6.1.7601.2.1.0.256.1
    Locale ID:1033
    Additional information 1:0a9e
    Additional information 2:0a9e372d3b4ad19135b953a78882e789
    Additional information 3:0a9e
    Additional information 4:0a9e372d3b4ad19135b953a78882e789

    cwalsp.dll

    Find out where that comes from and what it does, then reinstall or uninstall the program, with which he came. Relevant information suggests that this could be a DLL from a DRM client for games that interferes with local ports...

    Mylenium

  • CS6 has stopped working when I try to print. I reinstalled CS6 but still has the same problim

    CS6 has stopped working when I try to print. I reinstalled CS6 but still has the same problem. He seams to have started when I downloaded the ICC profile

    reset your preferences-

    Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0

    Adobe media encoder: https://forums.adobe.com/thread/1713540

    Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

    hearing: https://forums.adobe.com/thread/1079494

    Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html

    Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

    Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

    Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

    InCopy: https://forums.adobe.com/thread/526990

    InDesign: https://forums.adobe.com/thread/526990

    Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

    Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

    Photoshop: https://forums.adobe.com/thread/375776

    Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

    elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

    First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

    If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall

  • Error "Adobe Media Core CS6 has stopped working".

    I had the first 11 elements, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the past couple months, minutes to turn on my computer, I get an error that Adobe Media Core CS6 has stopped working. It seems that this could be linked to the first, but I was not able to find a solution. This happens even if I didn't run one of my installed programs. Any suggestions what is causing this and how to fix it?

    I hadn't saved the files detail earlier today (it seems that they disappear on a reboot), but made a stop/start there is little time and had a relapse again. (Although two subsequent cycles has not generated the error.) I saved the files and the .xml file specifies the parent process has been organizing of 11 items this time, no LR4.

    I lived with this problem for a while, one of the set of sets of files recorded error was 5: 1. I don't remember for sure if it was the first occurrence of the error, but I decided to look for other installed programs just before that time. I see that Adobe Creative Cloud has been installed the day before, 4/30. I do not how/why that was installed since I have no product of cloud. Also installed 4/30 were three files Microsoft Visual C++ Redistributable, which show the installation time a minute before the installation of creative cloud, so I guess they are part of the installation of cloud. The next most recent installed program (before 5/1) was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.

    The firewall settings have not changed. I was in a conversation with my ISP when the problem occurred this afternoon, but not during the last occurrence. I remember no updates since 6/24. I think that the error everytime I started my previous changes to firewall computer, but it seems to be more sporadic now.

    I'll see what I can find tomorrow since it's getting late. I wanted to get it all the way until I lost my thoughts.

    Last updated 7/5:

    I have more information, but still no solution.

    I found this thread that adobe Media Core CS6 has stopped working , associated with the same error, but he had no solution. The error occurred when I left the PS Elements or Premiere Elements as it has done for that person.

    I also found Adobe media base cs6 not working anymore...? and I tried the steps to rebuild the preferences file in the editor of Photoshop Elements, but without success.

    I noticed that Adobe Creative Cloud has been installed the day before, so I uninstalled. Always error.

    I installed another firewall (Zone Alarm Free) and disabled Windows Defender error persists.

    Uninstalled Anime Studio Pro (which had been installed a few days before, always error.

    I'll give you more updates as I try more changes.

    Update 7/20:

    I tried more things:

    Fixed quicktime via Control Panel, has not set

    Uninstalled quicktime, error does not recur

    I noticed that there is a plug-ins folder in the folder of quicktime, so I've renamed it.

    Reinstalled quicktime from the Apple site on 7/12 and the CS6 error has not re-emerged.

    Info additional non directly related to the initial question, is produced later.

    I don't think it's connected, but a few days later started having a small window MFC CTxfiHlp empty at windows startup. I've yet to resolve who, but it is related to my his Creative XFi card.

    I also noticed when I reinstalled Anime Studio Pro that the readme file contains a warning that windows 64-bit is not compatible quicktime; that I have to use the 32-bit version of their software.

    I installed the latest software version of the Creative sound card, but began to have blocking problems. Still working on it, but the original problem seems to be resolved.

    The only other thing I can think is that the iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime?

    In any case, the removal of quicktime (including Plug-Ins) and re - install has solved my problem.

  • Adobe InDesign CS6 has stopped working

    indesign_opening.jpg

    "Adobe InDesign CS6 has stopped working"

    Hi people... my InDesign CS6 program shows me this message when I have a file for May 12-14 months... time to go a difficulty to start!

    I can just close the message and turn it back on and it works, but this is not how it was suppose to work.  Adobe has just "Updated" InDesign CS6 about an hour ago, but has NOT fixed this glitch.  That seems unfair to me so I'm now come over here to see what you guys know, and if you can help.

    Thanks a bunch!

    Mike

    See replace your preferences and also empty folder of InDesign recovery. Unless you have moved it, it will be the same folder as InDesign SavedData file in the link. Here are the HIDDEN folders.

  • Adobe Dreamweaver CS6 has stopped working

    I recently installed Adobe Dreamweaver CS6 and when I try to open the program, it crashes and I get the following error.

    Adobe Dreamweaver CS6 has stopped working

    Signature of the problem:

    Problem event name: APPCRASH

    Application name: Dreamweaver.exe

    Application version: 12.0.0.5808

    Application timestamp: 4f7617ae

    Fault Module name: StackHash_fee1

    Fault Module Version: 6.1.7601.18247

    Timestamp of Module error: 521ea91c

    Exception code: c0000374

    Exception offset: 000c 3873

    OS version: 6.1.7601.2.1.0.256.1

    Locale ID: 2057

    Additional information 1: mensuels1

    More information 2: fee1cf1821431c1b632fecc5e800281a

    Additional information 3: f4de

    Additional information 4: f4de18825a785ae861de63e0fa1a3dfa

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    I reinstalled and restarted several times this afternoon, with no effect, but everything that's happened has worked. Thank you all for your help, it is much appreciated.

  • Hello, we are runing Adobe Acrobat Professional 7.0 and it suddenly stopped working for one of our computer after one month after the installation of windows 10. Someone had the same problem and it is resolved?

    Hello, we are runing Adobe Acrobat Professional 7.0 and it suddenly stopped working for one of our computer after one month after the installation of windows 10. Someone had the same problem and it is resolved?

    Not compatible with the system after XP. Upgrade.

  • Use high CPU (35% average) while System Idle process CPU about 98% but frustrated by "[name of the prog] has stopped working".

    Hello

    I am trying to help someone with a laptop HP model g6-1202sa (Windows 7 Home Premium 64 - bit, another record at the end of the post).

    I think that Windows is now updated and drivers, but the problem remains also.

    The laptop has the symptoms mentioned in the title I found the Manager tasks.  Laptop fan is on a large part of the time, and the owner says that, during the execution of something more intensive than Skype for example of internet browsing, they get a warning from Norton on high CPU. Resource monitor shows that system interrupts are on average about 31% CPU.

    The results, I found the task manager has led to some research on Google, which in turn led me to want to run adksetup.exe (Windows Assessment and Deployment Kit) in the hope of discovering if a particular driver is causing the problem. (Various threads on the internet point to what is the way to go).

    However, after downloading adksetup.exe, when I try to launch it I get the initial screen of Toolbox and then 'assessment of Windows and the deployment for Windows 8.1 Kit has stopped working ". (Verification of the solution finally gives the only option to "Close the program").  Similarly, I have now discovered that if I try to look at the properties of the computer, i.e. start > right click on computer > left click on properties, I get "Windows Explorer has stopped working". Do more research on Google I find sometimes I get "Internet Explorer has stopped working" sometimes (Chrome is ok).  More out of curiosity than anything specific I ran AMD VISION Engine Control Center after right click on the desktop and ended with 'Catalyst Control Center; The host Application has stopped working".

    So before going any further, does anyone have any ideas what's happening?   I do not understand the problems 'has stopped working"in safe mode, but the high utilization of the processor with System Idle Process around 98% is still there.  It appears so that I can run adksetup.exe in safe mode while this would be the way to proceed and continue to try to tackle the problem of CPU?

    For the record, some of the things I've done along the way include update of Windows, updating drivers, running the file system (no violation of integrity) checker, a regular chkdsk ("CHKDSK discovered free space marked allocated in the master file table (MFT) bitmap. Correcting errors in the volume bitmap. Windows has made corrections to the file system").  Swapped the only module memory 4GB 2 x 1 GB modules I had to hang out, all the symptoms remained 4 GB then reinstalled.

    Thanks for the tips

    HP g6-1202sa Windows 7 Home Premium 64-bit

    4 GB of ram

    AMD A4 - 3300M APU with graphics Radeon (TM) HD 1900 MHz

    523 GB of free disk space

    WE

    Since the observer event logs, these are some of the problems

    Software connection of 1 hp mgr is damaged and needs to be installed.  There are literally hundreds (or even thousands of these errors)

    Cannot find the description for the ID of the event source hpCMSrv 5. Either the component that triggers this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    The failing application name: hpConnectionManager.exe, version: 4.1.23.1, time stamp: 0x4df7dbef

    2 - the description for event ID 0 in source AdvancedSystemCareService8 is not found. Remove

    3 - Media center is corrupt (updated)

    The description for event ID 0 in source MCUpdate is not found. Either the component that triggers this event is not installed on your local computer or the installation is corrupted.

    Workouts 4 - sky are corupt

    Session "SkyDriveSessionName" was able to start with the following error: 0xC0000022

    5 - the description for the ID of the event source BtFilter 26 is not found

    6 - hundreds of Cvhsvc.exe is a part of the virtualization Client Microsoft Microsoft Office Service... Errors

    The description for event ID 100 from source CVHSVC is not found.

    7. the description of event ID 3057 source client Application Virtualization Client cannot be found.

    As you can see there are at least a dozen of them which are probably related to the high utilization of the processor.

    The drivers are not updated (Bet you checked in the Manager device or with a sweeper driver as app)

    To be honest I don't see how SFC returned no breach of integrity account required to this type of problems.

    It might just be easier to re - install win 7, but I'm happy to help anyway

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