Adobe Content Viewer connection problem

Similar Questions

• Adobe Content Viewer cannot connect to iPad only

  Hello

  We did a folio and shared with a client via digitalpublishing.acrobat.com.

  The client creates an Adobe ID, received an email from adobe and clicked the link to check the validity of the e-mail address.

  He has agreed to the terms on the Adobe site.

  On an iPad, it cannot connect to the Adobe Content Viewer.

  But... it works very well on an Android tablet.

  I asked the customer to go to digitalpublishing.acrobat.com and accept the terms, but it still does not work.

  How can I solve this problem?

  Adobe Content Viewer is our showcase for potential new customers that we are able to do. If I can't show... I can't get new customers.

  TIA.

  Olivier - Concerto

  I finally thought to it. I connected to the DPS on the desk and received a confirmation email. Then, when I went back to the iPad, the connection worked. Thanks for getting back to me.

  -Michael

• Unable to connect to Adobe Content Viewer

  I'm unable to connect to Adobe Content Viewer to watch some InDesign templates. What should I use for my username? I tried my Adobe ID and also my name of the account holder. Not good. Whenever it comes up with 'authentication failed.

  Adobe Content Viewer is for the former work of Digital Publishing Suite.

  If you actually try to watch a folio, you must visit digiitalpublishing.acrobat.com, log in here and accept the conditions for use.

• I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix?

  I downloaded the free app Adobe Content Viewer, but when I try to connect, I get an error message "authentication failure". What should I do to fix this?

  Did you go digitalpublishing.acrobat.com, connect with the Adobe ID and accept the terms of use? If this is not the case, do using a computer. You can't do this from a mobile device. This is not an automatic process, you must do it manually.

• Problems w Adobe Content Viewer on my iPad

  Hello

  Adobe Content Viewer on my iPad is not recognize my ID and pass, I connect online, but the app does not work.

  I already deleted and re-uploaded and nothing.

  Please help, thanks

  Did you go digitalpublishing.acrobat.com, connect with the Adobe ID and accept the terms of use? If this is not the case, do using a computer. You can't do this from a mobile device.

• Apple ID does not not to connect to Adobe Content Viewer on iPad

  Why the same Apple ID and password used to here do me not work when you open Adobe Content Viewer for the first time on iPad? I get 'Authentication failed.' I know that the Apple ID and password are correct.

  Use your account to sign on the dashboard of DPS (https://digitalpublishing.acrobat.com) on a computer. Follow the prompts to open an e-mail message and to verify your account.

• problem with Adobe Content Viewer

  I uninstalled all the programs CS5.5 and updated my CS5.5 to the cloud new version 6.0 of CS

  I installed Indesign and updated. The "Adobe Content Viewer" are still not working?

  

  Help, please...

  Try the procedure described in http://helpx.adobe.com/digital-publishing-suite/kb/manual-install-content-viewer.html.

  Neil

• Video does not play in Adobe Content Viewer App if offline

  Hello world!

  I integrated into my folio of videos and when tested on Adobe Content Viewer, they do seem to work if I'm not connected to the internet.

  I tried to generate items jpg and pdf, no change.

  I tried to place the video first and qualifying with a button, without change.

  I tried a simple video overlay, no change.

  All of these work very well if I'm online, do not work if my wi - fi is disabled.

  Anyone facing the same problem or has a solution?

  Thank you!

  It's the same problem reported in this thread: videos do not play in application in the Adobe viewer offline. We're investigating.

  Neil

• Adobe Content Viewer installed not on V28

  Today, I've updated my CC and CS6 versions of InDesign, so I now have tools V28 of DPS, however there is no content available for my Mac (Running) SX 10.8.5). Viewer application

  When I try to get a glimpse on the desktop via the Folio Builder Panel, an error indicating that the content viewer Adobe could not be found appears.

  All Adobe Support documents go through the process to find the file AdobeContentViewer.air in the folder/Library/Application Support / Adobe / installers / AdobeDigitalPublishingCS6 / ContentViewer, but I did only three files in this folder:

  1. Adobe AIR Installer.app
  2. Install Adobe Content Viewer.app
  3. Install the DPS App Builder.app

  So, I can't double-click on it to reinstall it.

  My Air is up to date, my updates are all so far and I can't find how to uninstall InDesign (I am a cloud creative subsriber).

  I used my backup Time Machine to move the point was get it up, but it would not install when I double-click on the old version (I was getting desperate!)

  However I can listen to samples of the same Folio on my iPad connected, running the latest version of the Adobe Content Viewer application

  After a live chat, then more than two hours for some technical support UK on my land line and a little more than an hour on my cell phone, more a call Skype around the United States 800 number to be informed of the most wait an hour here and discover UK support is only during office hours and after nearly two hours , he has spent 17:30, I had to abandon the official technical support from Adobe and use more searching on the Adobe forums, but have found nothing to CC or CS6 which I have not already tried, with the exception of unistalling and reinstalling InDesign. But I can't find how to do this via Creative Cloud. At a given time, that I had to tell a member of staff of beautiful Indian 'technical support' not to get back into the same loop that I had been twice until I was close to tears. He sympathized, but said that it was not his area of expertise - surprise, surprise... Not a good day.

  Pleeeese, is anyone else having this problem, or if someone else has solved this problem?

  Thank you in anticipation

  Thanks Neil, who worked once I had installed directly in the Applications folder, not in a subfolder.

  So if anyone has this problem, install the Desktop app CC Viewer and he works for CS6 and CC.

  NOTE, you must double-click the file Install Adobe Content Viewer.app , do not have a file called install Adobe Content Viewer.air in accordance with the instructions, as they are obsolete.

  Phew, I finally got all my DPS back features and have created an app V27 using V28.

• Watching a Folios with DPS producer Folio and Adobe Content Viewer on IPad?

  What is the path to the visualization of a Folio, on an IPad, which was published with the producer of Folio of DPS.
  Open Adobe Content Viewer on IPad has no obvious path to the folio in the producer.

  There is no obvious path to the Adobe Content Viewer library, either?

  Connected both Adobe o int.
  The ID CS6 on Windows.
  
  Also as a member unique creative cloud, what is the process to be able to publish unlimited applications for the IPad.

  Thanks in advance for your answer.

  James Goins

  Completely. I work cross-platform all the time using a dropbox folder for

  my files.

  Make sure that you use the OpenType fonts to avoid problems there.

  Bob

• Folio not listed is not in the Adobe Content Viewer on a few iPads

  I worked on the development of an iPad app in InDesign CS6 using Adobe DPS. In most cases, the process has been working smoothly until recently. Once connected to Adobe Content Viewer on my iPad third generation, folio fine watch and downloads as expected. However, when others with iPads older download Content Viewer and connect, they do not see the folio in option. For example, a person with a second generation iPad, which has the latest iOS, could not see the folio in the Viewer. I stripped the app by the way 40megs, size of thought could be a problem, but after several users have identical results experience, I don't think that's it. Someone had a similar problem, and what I can do on my end to make the application compatible with a wide range of iPads?

  What is the size of the folio? If it's 2048 x 1536, it will be displayed on the iPad HD but not the iPads of 1024 x 768. If it's a folio of 1024 x 768, it should appear on all iPads.

• Adobe Content Viewer Application does not not in China

  I'm having a problem of display of an application that I downloaded to Adobe Content Viewer account. I can see the application very well in my dashboard after I connect, but when my contact in China to log on using the same user name and password, the application does not appear in the dashboard. Do you know how to fix this? Is there a firewall that prevents users in China to see the app I downloaded?

  Thank you

  Kate

  Adobe does not support the realization of content in China.

• Adobe Content Viewer in iPad does not recognize my Adobe ID * Any tips?

  I can't get my Adobe Content Viewer (version from the App store) on my iPad 2 to recognize (or accept) my Adobe ID

  Anyone has any advice or ideas how I can fix this problem?

  Thank you!

  Bob

  You can use your Adobe ID to connect to http://digitalpublishing.acrobat.com? If your Adobe ID is not checked, you will be prompted to open an e-mail message, and then click a link. If you are able to connect and still unable to connect, please let us know.

• Folio will not complete download to Adobe Content Viewer on iPad

  I work in InDesign 2014.2 Windows and using the most recent version of the viewer Adobe Content (as of 24/11/15) on the iPad. He sees the folio (unpublished) that I created and some items are appearing. But other items will not complete the download process. They say just 'pending' or 'preparation '. They never get beyond, even after 24 hours. I tried to restart, signing in and out of InDesign and Content Viewer with no luck. I am able to view the full folio in the viewer of content on my desktop and my colleagues are able to download the full folio on their iPads without problem. How can I fix?

  I deleted the Adobe Content Viewer app from the iPad and reinstalled. He is currently working.

• Update of Adobe Content Viewer yesterday is buggy

  Update of Adobe Content Viewer yesterday arouses my scrollbar to fall in the wrong position.

  This must be resolved as soon as POSSIBLE!

  I have clients who will look at this issue today!

  It is currently under review

  This seems to be a problem with Content Viewer (v32.5) in the App Store.

  If I build one from the App 32.4.4 Constructor (same v32.5), the bar is in its original position.

  Not a solution, but could be a workaround for some until this problem is corrected.