Adobe Creative applications Cloud do not uninstall, Adobe Cleaner does not!

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• Creative desktop application Cloud is not up-to-date Lr Ps CC 2015

  I agree with the CC photography program, which includes the Photoshop and Lightroom.  However, I also bought Lr 6.0 in April.  When I installed Lr6.0, I had to connect to Adobe and, Yes, Lr CC 2015 has been installed, which was fine with me (I bought the version perpetual license basically like a security blanket, the same reason I keep 6 CS Ps autour).  I'm running a Windows, Win 7 Home Premium machine.

  This morning the creative application cloud informed me that Ps CC 2015 was available, but if I remember, Lr CC 2015 did not update.  I opened Lr and tried to update the help > updates, but that only takes me to the creative cloud app.  So here's my situation about Lr:

  > Lr is the version of 2015 (build 1018573) with Camera Raw 9.0.

  I have installed Ps CC 2015, but ACR did not update, so here is the situation as regards Ps CC 2015:

  > 2015.0.0 release (20150529.5.88 x 64, with the 9.0.0.414 ACR version and of course no dehaze)

  I tried creative cloud signature and signature of back (several times, in fact), as has been suggested in other threads and nothing helped.  Needless to say, I restarted.

  What can I do else?

  Thanks in advance for your suggestions.

  Best,

  David

  Jeff Wright wrote:

  Yes David, I recommend you to review files for updates Setup logs determine the error exact impediment to their application.  You can find details on how to locate and interpret the installation files to Creative Cloud help newspapers / troubleshoot install issues with log files. CC. you are prompted to update this discussion with specific errors, you are able to locate.

  Hi Jeff,

  I think that I have answered my question and the answer is Yes, I misspoke.  In the directory \\Program Files (x 86) \Common Files\Adobe\Installers, for Lr were the only log files, I found:

  > Adobe Lightroom 6.0.1 06-11 - 2015.log.gz

  and

  > Adobe Lightroom 6.0 04-21 - 2015.log.gz

  As I mentioned in my original post, I agree with the Photography Photoshop program.  I also bought Lr 6.0 and installed.  During installation, I had to enter my Adobe ID number, and when I open Lr in the upper left corner, he identifies himself as Lightroom CC 2015.  But still, two Setup produces logs is clearly for Lr 6.0, i.e., the perpetual license version and not Lr CC.  So my question is now, what version is actually installed on my computer, Lr 6 or Lr CC.  I have my reasons for buying the version of perpetual license (and I'm sure that Adobe is opposed to having my pay twice for Lr), but in terms of having access to the new features, I would like to clearly Lr CC as the version that is installed on my computer.  What should I do to make this happen?

  Thanks for your help.

  Best,

  David

• My creative application cloud told me to update my Bridge of Photoshop and Lightroom. All updates failed. All attempts have failed. I got error 49, but again does not help. What now?

  My creative application cloud told me to update my Bridge of Photoshop and Lightroom. All updates failed. All attempts have failed. I got error 49, but again does not help. What now?

  (Other relevant data)

  I had some problems with Photoshop since the last update. Whenever I close, I get a pop up that tells me that the program has failed and is looking for a solution. Sometimes, it closes with the same pop up, when I completed a heavy task memory. I use Nik and it's at the end of certain operations of Nik she does this sometimes (rarely). I need to re - register every month because otherwise, he thinks I work with a trial version.

  Hello

  Open the Temp folder.

  Clear the contents of the Temp folder.

  Disable your Antivirus and firewall computer for awhile.

  Launch Desktop CC and try to download Apps.

  You can also consult the document below.

  Error downloading creative cloud applications

  • Download error 49

• Creative office cloud could not be updated. (Error code: 2)?

  Creative office cloud could not be updated. (Error code: 2)?

  first of all, disconnect, then back to your application of cc and retry the update, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If this fails, close your cc app and then re-open and retry the update.

  If this fails, restart the computer, log out and then back and update.

  If this fails,

  Delete the file OPM.db and reconnection in the desktop application of creative cloud using the Adobe ID associated with your subscription.

  Mac OS: You can locate the file OPM.db in the \User\\Library\Application Support\Adobe\OOBE folder. To access the hidden user library folder, see library user access hidden files. Mac OS 10.7 Lion.

  Windows: You can locate the file OPM.db in the \Users\\AppData\Local\Adobe\OOBE folder.  To show the hidden AppData folder, see view files, folders, file name extensions. Windows XP, Vista, Windows 7.

• Unusual problem with creative application Cloud

  On one of my computers, which is a machine of Windows 8, I have problems with the creative cloud application.

  A few weeks ago, I opened the creative application of Cloud, and the window open with the top bar that has the title 'Creative cloud', the three icons on the right side shows correctly, then the black bar underneath with cloud icon, the words 'Creative cloud' and the gear showing correctly icon. However, the entire body of the page is completely empty.

  I contacted Janine Smith at the NAPP help desk and suggested that to delete the Adobe\OOBE folder. I did, and then the creative application Cloud worked as it should. I point out that I also downloaded and reinstalled the creative cloud application.

  Unfortunately, when I turned on my computer the next day I had the same problem. If someone has had this problem and has been able to get it fixed?

  I also have another problem that whenever I turn on my computer, the creative application cloud broken runs and open this application white background on my screen.

  I have a second computer running the creative cloud and have had no problems with it.

  I can't wait to hear any other comments on this issue.

  Laurent

  Yes, I'm sorry I missed OOBE in the opm.db of instructions file is located under the OOBE folder.

• I can not install any extensions creative applications Cloud 2014 (v 1.8.1.451).

  My system: Mac OS 10.7.5 - Creative Cloud 2014 (v 1.8.1.451)

  I have uninstalled, restarted and reinstalled the latest version of my software, unsigned, signed, wheel, sacrificed a Twinkie to foreigners... Did that shit for hours...

  I thought it was BusinessCatalyst that was the problem, but I tried a dozen other extensions Add on with same error results.

  The error is "(insérer le nom extension ici) not able to be installed because it requires a compatible application of CC (error-411)."  I tried the extensions for Dreamweaver, Photoshop, InDesign and Illustrator - no install and have the same error.

  Adobe support has been no help whatsoever.

  Someone at - it an idea of what the problem might be?

  I have attached some samples.

  

  

  

  Well, as usual, I ended up fixing myself by reinstalling everything from scratch:

  1. Uninstalled all applications using Creative Cloud Desktop
  2. Uninstalled creative Cloud Desktop
  3. Delete all files on the system com.adobe
  4. Deleted each Adobe folder on the system
  5. Restarted
  6. Installing Desktop creative cloud
  7. Reinstalled all applications

• Win7 64 bit - Manger creative Office Cloud do not install correctly. Blank white board. Usual bugs does not!

  I have a problem with the Desktop Manager creative cloud that I'm unable to fix. I registered on Friday, before pay a year in advance and not installed the Fund Manger creative cloud then LR and PS no problem on my desktop. I went to do the same thing on my laptop and the desktop Panel Manger creative cloud is empty just white - sometimes a blue circle lazy loader appears in the Middle, but then freezes.

  I have tried uninstall and reinstall several times. On occasion when I have re-intsalled it has locked my office so that all the icons and the taskbar disappear and that the background is here.

  I'm on Windows 7 64 bit. Here is what I tried:

  
  -J' uninstalled Office Manger creative Cloud via the control panel and to re-intsalled https://creative.adobe.com/products/creative-cloud
  -J' used the adobe cleaning tool, uninstalled and reinstalled
  -J' I unsinstalled and then tried both renaming and deleting the file from omp.db to the C:\Users\John Hope\AppData\Local\Adobe\OOBE
  -J' deleted the content of and then the entire folder of C:\Users\John Hope\AppData\Local\Adobe\OOBE and AAMDUpdater folder and files OOBE and AAMD to C:\Program Files (x 86) \Common Files\Adobe and reinstalled creative cloud Office Manger
  -J' checked and my Windows username contains non-alphanumeric characters.

  I scoured help from Adobe and the forum answers and fixes, including:

  - https://forums.adobe.com/thread/1249756
  - https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html

  I have carefully and completely tried everything and have lost the best part of a day and I'm at my wit's end. I'm at my most busy year tme and desperately need to address this problem. Help, please!

  * THE FIX FOUND *.

  I honestly spent a whole day of messing around with it. I tried everything that surrounds rename it / remove the OOBE etc folder and vain. I found a suggestion on another thread that worked like a charm for me!

  There is a credible site where you can download installers for Adobe CC applications that don't require creative Manager of cloud. When you download the application and then run the installer it will ask you your Adobe ID he will find your CC license and install the product.

  Here is the link to the site:

  Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools - Adobe CC 2014 direct download links: creative Cloud 2014 Release. ProDesignTools

  According to Adobe, this is a reputable site, see here:

  Re: Is ProDesignTools.com a legitimate "affiliate of Adobe Systems Incorporated", as claimed?  Re: is ProDesignTools.com a legitimate "affiliate of Adobe Systems Incorporated", as claimed?

  I installed Lightroom. Then, after installing successfully, I restarted the Director of office of creative cloud and it started working.

• creative applications cloud is no longer install

  using the application manager adobe; updates or new applications stop at 'waiting to install. Dreamweaver download stops all together at 24%

  I have compact downloaded and installed applications from creative cloud without problem... any ideas. Windows 7

  Thanks to everyone for trying to help... Recap: Use the Adobe application manager, I had already installed several applications without problem (Prem Pro... After FX... Photoshop, etc)... Then Dreamweaver would not download and install... who brought my attension to the fact that the application manager was not working properly. I posted the problem on this forum... The Adobe Creative Suite cleaner has been sugested, I ran and due to confusion terms used in the application, I ended up uninstalling all my Adobe apps instead of their cleaning work. Then he explained that the vacuum cleaner was intended to clean up the artifacts left after trying to uninstall programs I did not anyway, then running the vacuum was not necessary and certainly a bad idea. As the Application Manager / download no longer works, I'm done with zero... dead in the water.

  I tried to download a trial version... no chance either. Obviously something was very wrong. Then; I reinstalled my OS (windows 7) now everything works fine. Never found the problem, I will look for it in the future. Thanks again for trying to help me... I find that I learned most when things go wrong.

• Creative desktop cloud could not download update, error code 1002?

  Creative cloud could not be updated, the error code 1002.

  Could not find this error on the Adobe Web site.

  Can anyone help?

  Hello

  Please refer to the procedure below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• Help, my creative programs cloud will not update!

  Hello

  
  

  I have a little problem that I was hoping I could get answered. Since the release of CC 2015 I stopped to receive updates for the creative suite. I have realised that recently I had this problem when inDesign became completely unresponsive and began to break up minutes after startup.

  I tried to uninstall programs and resettlement, are the same for the creative application of cloud and the search for updates inside the apps but it installs than the first version of the CC of 2015 applications.

  This brings my work stopped, so any help would be greatly appreciated.

  Kind regards

  Derek

  Well I advise you to Contact Customer Service as technical troubleshooting may be required.

• Creative Photoshop Cloud will not install

  Can someone tell me how to on photoshop, I've just come to the cloud creative I press DOWNLOAD but it does not install. I have an iMac - version 10.6.8 memory 2GB 800 Mhz processor 2.8 GHz Core 2 Duo

  First, you must verify that your computer meets the system requirements for the applications you want to load:

  FAQ: What are the system requirements for the desktop creative cloud application and every creative application of Cloud?

  The creative Cloud Desktop application requires: Mac OS X v10.7 or later

  and Photoshop requires Mac OS X v10.9, v10.10 (64-bit) or v10.11 (64-bit)

• Why is my creative application Cloud Desktop (OSX) not letting me download the latest applications?

  My desktop application Adobe CC not even says there are new versions of Adobe (Photoshop, Illustrator, and InDesign) applications when I know that they have been released.

  What I tried:
  • Signed out and in my Adobe account

  • Uninstalled the application of CC desktop and reinstalled.

  • Each application 'later' (PS, I, ID) downloaded from the Adobe site, but the soft cc adobe launches and installs older versions.

  
  

  Any help would be appreciated.

  
  

  Thank you

  Brad
  

  UPDATE *.

  @Highdeny

  The procedure described in these two positions has worked for me. I would recommend after them in the following order:

  1) use of the Adobe Creative Cloud cleaning tool to solve installation problems

  (2) Office CC lists the applications as "up to date" when it is not installed

  I tried to uninstall everything before my original post, but I uninstalled the app CC the second time that I uninstalled it directly since uninstalling programs before using the "cleaner" (see #1).

  I also removed all Adobe my system (preference files, etc.). Who could be exaggerated, but I was so frustrated at that time here, I didn't like.

  I hope this helps!

• my creative application cloud he will not open just stays white

  Creative cloud app is just white when I try to open it

  Hello

  Please the steps mentioned on the following link

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  You can also consult Re: Hi to all, after using CC happily for nearly a year it does more: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However,

• Re: Reinstall creative applications cloud it have been deleted without going through the uninstall

  I have the same problem. After effects CC 2014 has accidentally deleted by the update 'by default' settings. I have no option to reinstall it via the desktop creative cloud application.

  FAKE.

  Please, download and install Adobe Creative Cloud applications

  Hope this will help you.

  Kind regards

  Hervé Khare

• All my creative applications clouds flashing at the beginning

  Hey guys!

  I recently updated my applications CC (first, photoshop, illustrator, indesign and after efects) but after that they do not start. Welcome pop up in each program continues to Flash and sometimes they hang.

  What should I do?

  I have a PC with windows 8.1

  Thank you!

  Uninstall all the and the desktop application cc (uninstall the Adobe Creative Cloud desktop application)

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  and use the desktop application to install your programs of cc.