Win7 64 bit - Manger creative Office Cloud do not install correctly. Blank white board. Usual bugs does not!
I have a problem with the Desktop Manager creative cloud that I'm unable to fix. I registered on Friday, before pay a year in advance and not installed the Fund Manger creative cloud then LR and PS no problem on my desktop. I went to do the same thing on my laptop and the desktop Panel Manger creative cloud is empty just white - sometimes a blue circle lazy loader appears in the Middle, but then freezes.
I have tried uninstall and reinstall several times. On occasion when I have re-intsalled it has locked my office so that all the icons and the taskbar disappear and that the background is here.
I'm on Windows 7 64 bit. Here is what I tried:
-J' uninstalled Office Manger creative Cloud via the control panel and to re-intsalled https://creative.adobe.com/products/creative-cloud
-J' used the adobe cleaning tool, uninstalled and reinstalled
-J' I unsinstalled and then tried both renaming and deleting the file from omp.db to the C:\Users\John Hope\AppData\Local\Adobe\OOBE
-J' deleted the content of and then the entire folder of C:\Users\John Hope\AppData\Local\Adobe\OOBE and AAMDUpdater folder and files OOBE and AAMD to C:\Program Files (x 86) \Common Files\Adobe and reinstalled creative cloud Office Manger
-J' checked and my Windows username contains non-alphanumeric characters.
I scoured help from Adobe and the forum answers and fixes, including:
- https://forums.adobe.com/thread/1249756
- https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesn ' t - open.html
I have carefully and completely tried everything and have lost the best part of a day and I'm at my wit's end. I'm at my most busy year tme and desperately need to address this problem. Help, please!
* THE FIX FOUND *.
I honestly spent a whole day of messing around with it. I tried everything that surrounds rename it / remove the OOBE etc folder and vain. I found a suggestion on another thread that worked like a charm for me!
There is a credible site where you can download installers for Adobe CC applications that don't require creative Manager of cloud. When you download the application and then run the installer it will ask you your Adobe ID he will find your CC license and install the product.
Here is the link to the site:
Direct download links of Adobe CC 2014: 2014 creative cloud release | ProDesignTools - Adobe CC 2014 direct download links: creative Cloud 2014 Release. ProDesignTools
According to Adobe, this is a reputable site, see here:
Re: Is ProDesignTools.com a legitimate "affiliate of Adobe Systems Incorporated", as claimed? Re: is ProDesignTools.com a legitimate "affiliate of Adobe Systems Incorporated", as claimed?
I installed Lightroom. Then, after installing successfully, I restarted the Director of office of creative cloud and it started working.
Tags: Adobe
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-Check online for a solution and close the problem
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Signature of the problem:
Problem event name: APPCRASH
Application name: creative Cloud.exe
Application version: 3.3.0.151
Application timestamp: 55fab2fa
Fault Module name: ContainerUI.dll
Fault Module Version: 3.3.0.151
Timestamp of Module error: 55fab383
Exception code: c0000005
Exception offset: 00016870
OS version: 6.1.7601.2.1.0.256.48
Locale ID: 5129
Additional information 1: 0a9e
More information 2: 0a9e372d3b4ad19135b953a78882e789
Additional information 3: 0a9e
Additional information 4: 0a9e372d3b4ad19135b953a78882e789
Hi, Jeff. I contacted the support team, as suggested, and Girish guided me through a few stages (including remote access), and although it has not resolved the problem (it took place again even after I had followed the process step by step), I'm happy to keep things as they are, as I will be upgrading to a new PC soon , so I don't know who will fix this problem (otherwise I will consider it raise again).
I consider it just a minor issue in light of all that I have to do is to acknowledge the crash (it happens sporadically, not on every boot), then restart creative cloud to all work very well. Number of cases: 0187118261
Thanks again,
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