Adobe Creative Cloud not find installed applications

I was updating my tool of DPS CS6 Indesign Creative Cloud Office over the last month. But it was not due to an internet connection error. Tried to update later, but there is no update more. CC Desktop Application logout and log in, all my apps are gone. It is more listed in CC Desktop. I mainly CS6 and one request for CC on my mac.

I tried the following and it didn't work.

1. replace Perf of language of the International North America

2 remove the file opm.db from the OOBE folder

3. Uninstall and reinstall CC Desktop

4. run the Adobe Creative Cloud cleaning tool

Now I'm trying to reinstall, but all programs return an error. Failed to uninstall. Your uninstaller encounted errors. Only the program that I managed to uninstall CreativeCloud Desktop but it also indicates that there are a few errors. Is there any log file I can do? I also notice in the cleaning tool there is no program CS6 or CC listed. Programs work well, but it appear as installed in the creative clouds and the cleaning tool.

I've been using mac os 10.8.5 but yesterday I had to send my laptop for repair and the hard drive has been replaced because of bad sectors and the operating system is upgraded to 10.9.2. I used the migraion utility to restore my files.

Finally, Adobe can give me an answer.

The problem you are experiencing on your computer is due to a corrupt caps.db (database file) that contains information about the apps from Adobe installed on your computer. This is the reason why, you cannot uninstall it by using uninstall programs Adobe and using the cleaning tool.

I have regular backups time machine, so that I did use a backup before the date of the show started and replace the entire caps with the backup folder. The caps folder has 3 files caps.db, Media_db.db and pdb.db.

This fix all the questions that I have, and uninstall programs are working again. The only thing is creative cloud list 8 desktop apps instead of 12 I have installed.

Tags: Adobe

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