Adobe Creative cloud issue to download applications

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• Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hi francesco96,

  'All the Apps' plan includes access to all listed here Adobe applications:

  "Desktop adobe Creative Cloud applications. Adobe Creative Cloud

  Kind regards

  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!

• Adobe Creative cloud issues after passage of payment method

  I just changed the cards to use to payments so that I could continue to use Adobe Creative Cloud, but for some reason, all my apps appear as tests only. What can I do to Exchange my full apps? It would seem that it is a big mistake, because I already paid for Adobe Creative Cloud and all applications in the package.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Adobe Creative Cloud not install desktop application - crashes at halfway through the installion...

  Hello

  I try to install the creative cloud desktop application in order to install the software on my Mac CC. I downloaded the Adobe installer and start installation then accident in the middle of the. There is no error message, he just left. I tried to create a new administrator account in system preferences (such as suggested in Adobe's Support pages) and tried to install when you logged into this account, but the same thing happens...

  Any help would be welcome!

  Thank you

  Tom

  OS Mavericks (10.9.5) 3.1 GHz Inel Core i7 iMac

  1)

  Click on the Finder and search options listed next to icon located Apple in the upper left of the screen and click on the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Milestone:

  Find an Adobe Creative Cloud and Adobe Application Manager folder under utility window and Trash records two.

  2)

  Click on the link below and download & run the cleaning of Adobe tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6" and then click on "Clean up selected."

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  Then try to install Adobe Creative Cloud app again.

  Reference:

  When you download the installer of creative cloud, the process stops at halfway through just and that it does not install anything

• Had to get a new hard drive and reinstall Adobe Creative Cloud with all my applications.  Now they do not work.

  My hard drive has been crashing on my work computer and had to be replaced.  I had to reinstall all my applications and Adobe Creative Cloud.  When I try to go into all of my apps, they will not open.  I get the message that there was a problem and then it closes the application.  I went through all the troubleshooting steps suggested Adobe and Microsoft steps.  I need help to solve this problem.

  Thank you!

  Uninstall anything cc already installed.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  the application allows to install your programs of cc.

• Adobe Creative Cloud not find installed applications

  I was updating my tool of DPS CS6 Indesign Creative Cloud Office over the last month. But it was not due to an internet connection error. Tried to update later, but there is no update more. CC Desktop Application logout and log in, all my apps are gone. It is more listed in CC Desktop. I mainly CS6 and one request for CC on my mac.

  I tried the following and it didn't work.

  1. replace Perf of language of the International North America

  2 remove the file opm.db from the OOBE folder

  3. Uninstall and reinstall CC Desktop

  4. run the Adobe Creative Cloud cleaning tool

  Now I'm trying to reinstall, but all programs return an error. Failed to uninstall. Your uninstaller encounted errors. Only the program that I managed to uninstall CreativeCloud Desktop but it also indicates that there are a few errors. Is there any log file I can do? I also notice in the cleaning tool there is no program CS6 or CC listed. Programs work well, but it appear as installed in the creative clouds and the cleaning tool.

  I've been using mac os 10.8.5 but yesterday I had to send my laptop for repair and the hard drive has been replaced because of bad sectors and the operating system is upgraded to 10.9.2. I used the migraion utility to restore my files.

  Finally, Adobe can give me an answer.

  The problem you are experiencing on your computer is due to a corrupt caps.db (database file) that contains information about the apps from Adobe installed on your computer. This is the reason why, you cannot uninstall it by using uninstall programs Adobe and using the cleaning tool.

  I have regular backups time machine, so that I did use a backup before the date of the show started and replace the entire caps with the backup folder. The caps folder has 3 files caps.db, Media_db.db and pdb.db.

  This fix all the questions that I have, and uninstall programs are working again. The only thing is creative cloud list 8 desktop apps instead of 12 I have installed.

• How to force the download of Adobe Creative Cloud and reinstall the application?

  Mac, I installed Indesign via CreativeCloud and then remove the file from the application in the Finder. Adobe CC said even the app is updated and I can't reinstall...

  Thank you

  Office CC lists the applications as "up to date" when they are not

  -http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html

• How to fix error of Adobe Creative CLOUD LATEST VERSION download

  

  Hello

  I think that you have found the "download error" in the Apps Panel.

  Please check the help below document:

  Download error in the applications tab of Creative Cloud Desktop Application

  You can also view the threads below:

  https://forums.Adobe.com/thread/1832357

  Persistent Cloud error - error download - creative

  Re: Creative Cloud "Download error" message

  Kind regards

  Sheena

• I work for an international organization, and I understand that I do not need to download Adobe Creative cloud and we all use it as a village team. My question is how can I access to features after be allowed access to this software. I want to edit a vide

  Help good people - I have a Starter

  Hello

  Adobe Creative cloud is a desktop application that must be downloaded and installed on your computer in order to to use locally.

  Kind regards

  Sheena

• Cannot sign Adobe Creative cloud with wrong email

  AlHello,

  I created an account to download Adobe Creative Cloud. After downloading, I opened creative cloud and he asked to check my e-mail address, except that I misspelled my email address. The email is part of a private domain so I can't create an email that fits him and there is no way to disconnect from creative cloud because it remains on the verification page.

  I tried to uninstall and install creative cloud, I also tried to follow these steps:

  Delete the OPM.db file:

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Mac OS: /Users/ [user name] / Library/Application Support/Adobe/OOBE
     
     
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  
  

  
  Although it still does not work.

  How can I connect to creative cloud with my real account when it is stuck on test screen with incorrect email that I do not have access to?

  Hello

  Greetings from Adobe!

  Contact us please contact customer service

  Kind regards

  Gary singh

• Adobe Creative cloud could not install, impossible to open or uninstall

  OK now I'm frustrated.  The LR Adobe kept do not install but when I wound the Installer shortcut LR is on my desk.  When I clicked on the icon of the program shortcut opens as if it was completely downloaded.  Same goes for the Adobe Photoshop.  However, the Adobe Creative cloud could not download several times and I can't even uninstall it.  He said: compatibility issue that is meaningless, because I have Windows 7 Ultimate 64-bit, all drivers updated, 12 GB or RAM, Intel Core i5 and a NVIDIA GeForce GTX 650 it graphics card.  I don't see how it would be incompatible?  Help, please.  It seems for the time being I can use LFR and Adobe Photoshop but I can't use the Adobe Creative cloud nor I can uninstall it.  It seems to be linked to other programs.

  Help, please!

  Hi Cathy,.

  Please, try the following steps:

  (1) uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)

  (2) install the latest version of the Adobe Creative cloud from the link: CC help | Creative cloud desktop

  
  Kind regards

  Sheena

• Adobe Creative Cloud opens on an empty space on the screen and does not load anything

  The Adobe Creative Cloud screen opens.  On my Mac, rotation of the icon of the indirect approach.  But nothing loads.  I tried to uninstall the creative cloud application, so I could reinstall it, but it wouldn't let me.  Instead, I got a screen saying I couldn't uninstall because I still had the cloud creative apps on my computer.

  Please tell us what to do.  Thank you.

  Please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall by following these instructions: use of the desktop Adobe Creative Cloud to manage your applications and services application

• Adobe Creative Cloud - update for Adobe Acrobat DC

  having a user with Adobe Creative cloud that has downloaded an update to Adobe Acrobat DC, now that they receive an error when creating a pdf file, your request cannot be completed.  Adobe Acrobat DC license has expired or ot was activated.  He came down on the cloud.  This part of the cloud app or not and why does the license key in the cloud.

  Hi Holly,

  Please see the below help document to sign the time:

  Sign in, sign out | Creative office cloud app

  Kind regards

  Sheena

• Creative cloud membership - can download windows and MacOS versions?

  I use windows and MacOS machines at work.

  If I buy the annual membership of Adobe Creative Cloud, I can download, say CC of Photoshop for windows and MacOS version? Or each membership you are limited to the single platform?

  You can use Windows and Mac OS X with a subscription to creative cloud.

• Download the application Adobe Creative Cloud opens Adobe Product Manager but never updates

  I tried seveal times to download the Adobe Creative Cloud app, but whenever it opens Adobe Product Manager and then updates never APM to the creative cloud app or it give me options to install the soft CC.  Note: I used adobe cleaner to clean my manager and did a fresh install of the latest Adobe Product Manager.  This allowed me to see all other programs CC at least and install several of them.  Its my understanding that APM is supposed to update the CC app, but it never does.  I would really like the CC to interact with the cloud app is intended.  Please advise and help.

  This issue has been resolved by Adobe techinical support.   Creative Cloud Installation issue has been resolved by running the Adobe Creative Suite Cleaner tool once and reinstalled Adobe Application Manager