Similar Questions

• I installed Adobe Creative cloud on my desktop but when I open the application on your window everything goes black, I don't see any information. What should I do to solve the problem?

  I installed Adobe Creative cloud on my desktop but when I open the application on your window everything goes black, I don't see any information. What should I do to solve the problem?

  This issue may cause due to the dual graphics card on your

  Try once step below

  Right click on desktop creative cloud > run with GPU > integrated graphics.

  If the option is not available

  Try disabling the Intel graphics card from Device Manager

• I went to Adobe Creative cloud to install Bridge. I pressed the button download next to the bridge and my creative cloud now says "update installation...". "but the sequence is at 0% and will not get above. Please help me, thanks

  I went to Adobe Creative cloud to install Bridge. I pressed the button download next to the bridge and my creative cloud now says "update installation...". "but the sequence is at 0% and will not get above. Please help me thank you all

  Hello

  Please quit Setup and then exit the creative application of cloud.

  After that, restart the machine.

  Let us know if that helps.

  Kind regards

  Bani

• Creative cloud not install after that I put my user password

  Creative cloud not install after I put my user/administrators password, nothing happens after. I have creative cloud before but I deleted it instead of uninstall. I tried everything and nothing works, I have urgent need! someone please help! -Thank you

  When you install or update, it's PROBABLY your operating system for you to prove that you have by asking your COMPUTER, not your Adobe https://forums.adobe.com/thread/2139902 password password

  Sign out of your account... Uninstall... to run vacuuming...

  -non-Cloud programs, to disable the service before uninstalling

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and before reinstalling is often necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

  - and 5 steps in response to #1 https://forums.adobe.com/thread/2144928

• Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hello. Soon, I should start a business. Adobe Creative Cloud package includes all applications including Photoshop, first, After Effects, Acrobat, Illustrator? In addition, the features of the application are fully unlocked by purchasing this package?

  Hi francesco96,

  'All the Apps' plan includes access to all listed here Adobe applications:

  "Desktop adobe Creative Cloud applications. Adobe Creative Cloud

  Kind regards

  Maurice

  This answer was helpful? Please consider marking it as 'Useful' or 'Right answer' to help future customers with the same problem. Thank you!

• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

  I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "It is to go

  AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "This has happened during about two weeks, give or take. Everything is displayed. Are there patches? Thank you

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• Hola, no me abre Adobe Creative Cloud desde el desktop y no puedo open photoshop. Someone can help me, thanks!

  Hola, no me abre Adobe Creative Cloud desde el desktop y no puedo open photoshop. Someone can help me, thanks!

  What is your operating system?

  did you use the vacuum cleaner?

• Hello.. I need to program installation adobe creative cloud for mac because it refuses to download on the site and when I press the download shows a blank white page. I want to send a direct download link

  Hello.. I need to program installation adobe creative cloud for mac because it refuses to download on the site and when I press the download shows a blank white page. I want to send a direct download link

  Hello

  Please see the below download link

  
  

  https://helpx.Adobe.com/creative-cloud/help/download-install-app.html

• Hello, now I have an individual membership Adobe Creative Cloud. I would change to a membership of the teams. Also now there are Danish - products/apps I want on version switches to English. If anyone can help. Thank you :-)

  Hello, now I have an individual membership Adobe Creative Cloud. I would change to a membership of the teams.

  Now, the products/apps are Danish - I want that all the products/apps to be English versions. If anyone can help. Thank you :-)

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• Adobe Creative Cloud not find installed applications

  I was updating my tool of DPS CS6 Indesign Creative Cloud Office over the last month. But it was not due to an internet connection error. Tried to update later, but there is no update more. CC Desktop Application logout and log in, all my apps are gone. It is more listed in CC Desktop. I mainly CS6 and one request for CC on my mac.

  I tried the following and it didn't work.

  1. replace Perf of language of the International North America

  2 remove the file opm.db from the OOBE folder

  3. Uninstall and reinstall CC Desktop

  4. run the Adobe Creative Cloud cleaning tool

  Now I'm trying to reinstall, but all programs return an error. Failed to uninstall. Your uninstaller encounted errors. Only the program that I managed to uninstall CreativeCloud Desktop but it also indicates that there are a few errors. Is there any log file I can do? I also notice in the cleaning tool there is no program CS6 or CC listed. Programs work well, but it appear as installed in the creative clouds and the cleaning tool.

  I've been using mac os 10.8.5 but yesterday I had to send my laptop for repair and the hard drive has been replaced because of bad sectors and the operating system is upgraded to 10.9.2. I used the migraion utility to restore my files.

  Finally, Adobe can give me an answer.

  The problem you are experiencing on your computer is due to a corrupt caps.db (database file) that contains information about the apps from Adobe installed on your computer. This is the reason why, you cannot uninstall it by using uninstall programs Adobe and using the cleaning tool.

  I have regular backups time machine, so that I did use a backup before the date of the show started and replace the entire caps with the backup folder. The caps folder has 3 files caps.db, Media_db.db and pdb.db.

  This fix all the questions that I have, and uninstall programs are working again. The only thing is creative cloud list 8 desktop apps instead of 12 I have installed.

• "Installation of adobe: download desktop creative cloud ' NOT install?

  I am a PC user and yesterday bought creative cloud that I can do the work of the home University.
  When I tried to use the installer for Adobe to download the creative cloud office, this happens:
  

  It's freezing in this place every time - I uninstalled the program installation and re-tried again and again.
  Does anyone know what I can do if I can actually use the creative cloud? It is a sensitive issue of time as well so any quick response will be greatly appreciated!

  Please follow the steps below.

  1. Please follow solution 2 mentioned in error: "unable to install". Creative Office Cloud
  2. Reinstall CC Desktop Application using Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Hope this will help you.

  Kind regards

  Hervé Khare

• Adobe Creative Cloud not recognizing Applications installed after download problems

  Hello

  Can't find a satisfactory answer in the forums!

  I was prompted to update ACC app the other day and ended with the 1002 very annoying error!

  I have searched the forum and followed the advice of a staff member on how to remove the application, use the vacuum cleaner (missing some vital info there!) and how to download the app again.

  Which seemed to go all well enough - well, not really!

  None of my existing applications already downloaded have been recognized by the PS app, I, ID, bridge, Muse etc.

  How awful! Now I have to redownload all apps and that takes a lot of time with my download speed and I need to work! The customers are waiting!

  How can it set without having to re - download applications and without upsetting the boat any more?

  I'm on a PC with Windows 7 modern

  Thank you

  Hi JoziG,

  I agree to the suggestions of kglad, however, before you reinstall the remaining applications, please try to change the language setting for Adobe Creative Cloud applications and share the results.

  Thank you

• Had to get a new hard drive and reinstall Adobe Creative Cloud with all my applications.  Now they do not work.

  My hard drive has been crashing on my work computer and had to be replaced.  I had to reinstall all my applications and Adobe Creative Cloud.  When I try to go into all of my apps, they will not open.  I get the message that there was a problem and then it closes the application.  I went through all the troubleshooting steps suggested Adobe and Microsoft steps.  I need help to solve this problem.

  Thank you!

  Uninstall anything cc already installed.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  the application allows to install your programs of cc.

• Adobe Creative Cloud 2015 installed and does not work on my Mac

  I did the installation of the Adobe Creative Cloud 2015, as I predicted the program on a Mac Mini 2012 with Yosemite and start the empty application without open option window. Don't see the title (cloud creative) and the gear with the options icon:

  Help

  Open the window...

  Quit smoking

  I installed applications to perform upgrades do not appear. Creation icon is also displayed in grayscale in the menu bar of the operating system.

  Hi Jose,

  Please consult this document:

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  See this thread as well where similar issue has been addressed:

  Re: Empty opening creative cloud app

  Concerning

  Megha Rawat