Adobe Creative cloud won't install the update
Hello
Yesterday, my creative cloud window me he was starting an update, but when I opened it again this morning, he said again it is at 0% and is not giving me the options on how to resolve this. Is anyone able to help?
Close the rest of the process from the Task Manager, and then restart creative cloud.
- Creative Cloud.exe
- Adobe CEF Helper.exe
- Service.exe Office Adobe
- AdobeIPCBroker.exe
- Adobe Installer.exe
- AdobeUpdateService.exe
- AdobeServiceInstaller.exe
- CreativeCloud (URIHandler) .exe
- AAM updates Notifier.exe
- CCLibrary.exe
- node.exe
- CoreSync.exe
Tags: Adobe
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Hi, Fabien,
Is - this directory exists on your system? -C:\Program Files (x 86) \Adobe If Yes, do you think that Adobe Reader folder in there?
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Please
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Please, try the following steps:
- Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
- Reboot the computer.
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Kind regards
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I bought an annual subscription from month to month with Adobe Creative Cloud. I have installed on my Mac apps but when I downloaded Adobe Creative cloud on my PC, it's wanting to download me new applications of 2014 and there is no way to download previous versions for my PC. What should I do? I can not even cancel my subscription because Adobe has hidden this option.
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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Adobe Creative cloud do not install
I can't install cloud adobe creative
Hello
Please help us to understand more about the issue.
What message do you have while installing?
Until then, please try help documents below:
Troubleshoot Adobe Creative cloud download, install and update questions
Error "Unable to install" received when installing Adobe Creative Cloud desktop application
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Latest Adobe Creative Cloud corrupted programs cannot be updated and
During my last update for my Adobe Creative cloud, it damaged my Adobe InDesign and Photoshop on my computer. I can no longer update these programs and Adobe Creative cloud now wants me to buy new programs. Is there a way to get my other programs without having to pay more?
Once you update to 2015 apps, you will not be able to see the applications of 2014, but if you want to use the previous version, you can check the link below:
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Recently I get the following message is displayed when you check the updates:
Y at - it somewhere where the Application Manager that requires no CC can be downloaded from?
I did not and have never had a subscription to the CC, just Standard CS6 and Lightroom 6 design.
(I forgot to mention that it is running on Windows 10)
Hello
Please follow the steps below:
Uninstall the Adobe Creative Cloud application (Creative Cloud help |) Uninstall the creative Office Cloud app)
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe "common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open the Adobe folder and if necessary remove Adobe Creative Cloud folder. [* important]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Click on the link of shot and download Adobe Application manager and install the same:
http://download.adobe.com/pub/Adobe/creativesuite/CC/Win/ApplicationManager9.0_all.exe
Once the installation is complete, double-click the launch of Adobe Application Manager on the desktop icon.
It will start the update process and is updated for creative cloud application.
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Why my creative cloud won't install or run?
My creative cloud will not install or run. It opens either. He's right there. I click the icon several times and nothing happens. I tried to uninstall and it won't. It's as if she refuses to uninstall or do anything. I tried to download again and again after I renamed the old CC, but it is not good. The same problem occurs.
I got CC for a free trial for Photoshop. He worked for the first time, but now it won't.
I paid a monthly subscription in the hope it would work. I even tried several internet networks to see if it would help because I am a university student and rely on a computer provided by the school and their internet network. Nothing works and I have no idea what to do. I contacted the front support, but it doesn't seem to help.
I really need to know what's wrong so I can fix it. I worked on it with different possible problems and solutions for five days and it's wear down me. Please help me if you can.
Thank you.
Hello
Please use the Adobe cleaning tool to uninstall creative cloud: -.
-https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
You can download the installer for Creative Cloud from here:
Creative cloud help | Creative cloud desktop.Hope this helps!
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I have cloud creative adobe and it will not update completely. I see where ACR updated to 9, but when I check Photoshop cc is still 2014 and the cc update application stops updating when it gets to about 43 percent.
Help please.
TIA
Please check:
Re: creative cloud hangs at 42%
Creative cloud app not install CC Apps or update CS6 Apps
Concerning
Stéphane
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Help, please!
Hi Cathy,.
Please, try the following steps:
(1) uninstall Adobe CC (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
(2) install the latest version of the Adobe Creative cloud from the link: CC help | Creative cloud desktop
Sheena
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Adobe Creative Cloud not find installed applications
I was updating my tool of DPS CS6 Indesign Creative Cloud Office over the last month. But it was not due to an internet connection error. Tried to update later, but there is no update more. CC Desktop Application logout and log in, all my apps are gone. It is more listed in CC Desktop. I mainly CS6 and one request for CC on my mac.
I tried the following and it didn't work.
1. replace Perf of language of the International North America
2 remove the file opm.db from the OOBE folder
3. Uninstall and reinstall CC Desktop
4. run the Adobe Creative Cloud cleaning tool
Now I'm trying to reinstall, but all programs return an error. Failed to uninstall. Your uninstaller encounted errors. Only the program that I managed to uninstall CreativeCloud Desktop but it also indicates that there are a few errors. Is there any log file I can do? I also notice in the cleaning tool there is no program CS6 or CC listed. Programs work well, but it appear as installed in the creative clouds and the cleaning tool.
I've been using mac os 10.8.5 but yesterday I had to send my laptop for repair and the hard drive has been replaced because of bad sectors and the operating system is upgraded to 10.9.2. I used the migraion utility to restore my files.
Finally, Adobe can give me an answer.
The problem you are experiencing on your computer is due to a corrupt caps.db (database file) that contains information about the apps from Adobe installed on your computer. This is the reason why, you cannot uninstall it by using uninstall programs Adobe and using the cleaning tool.
I have regular backups time machine, so that I did use a backup before the date of the show started and replace the entire caps with the backup folder. The caps folder has 3 files caps.db, Media_db.db and pdb.db.
This fix all the questions that I have, and uninstall programs are working again. The only thing is creative cloud list 8 desktop apps instead of 12 I have installed.
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Creative cloud is stuck doing the update.
My creative cloud is stuck at the installation of the update... Sitting on 0%, is no nothing... exit it and re - click on it and it's always the same. How can I solve this problem?
Please refer connection to CC - stuck on "installing update...". »
Hope this will help you.
Kind regards
Hervé Khare
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