Adobe Creative Suite cleanup tool

Windows 7

I already have the Creative Suite for CS5

I recently bought the license for and downloaded some programs creative cloud

Question about article on http://www.adobe.com/support/contact/cscleanertool.html

The first paragraph States:

"The Creative Suite from Adobe cleaner tool to solve installation problems for software Adobe Creative Suite 6, Adobe Creative Cloud, Adobe Creative Suite 5 - 5.5, Adobe Creative Suite 4 and Adobe Creative Suite 3."

Point 7, near the bottom States:

"Now, you can proceed with your installation of the desired delivered version of the Creative Suite.

My question should be obvious:

Who is this?

The creative Suite cleanup tool applies to Adobe Creative cloud or delivered version or to all the listed in the first paragraph?

This is another example of why SO MUCH in THE United States are so frustrated by your support.

Please answer the question without a link to another article with contraditions or, for that matter, any article.

It's a simple question.

I spend MANY hours trying to correct YOUR error, which leads to creative cloud install failures. And, Yes, I was able to on the forums, the community responded and continue reading circuituous apologies support and answers wrong.

Thank you.

The cleaner of the Creative Suite from Adobe tool allows to solve installation problems for versions of Adobe Creative Suite 3-6 and creative cloud. The tool can install clean records for prerelease products Creative Suite facilities. The CS cleanup tool does not interfere with existing installations of earlier versions of Adobe Creative Suite products.

Please see the link: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Tags: Adobe

Similar Questions

  • With the help of Adobe Creative Suite cleanup tool

    If this is not the forum where I can post this please advise.

    I have CS5 and I'm on the use of the cleaning tool.

    I saved my first Pro/Encore and After Effects project on an external drive.

    Is there anything else I need to do?

    I see that under the App Data > roaming there are a few directories of Adobe

    Should I be concerned on their subject?

    adobe properties.png.

    Nope.

  • Adobe Creative Suite stand-alone licenses will not work

    Dear friend,

    I have Adobe Creative Suite stand-alone licenses for computers of the not-for-profit research unit that I ordered.  All products have stopped working and they want to convert me to the cloud.  I don't want the cloud because I can't pay the annual subscription fee.  Can you help me restore my licenses individual office?

    Thank you!

    Margaret Clements

    Uninstall, and then use the cleaning tool.  Then reinstall and activate.

    Adobe Creative Suite cleanup tool

    helps resolve installation for CS3 thru CS6 and creative cloud problems

    http://www.Adobe.com/support/contact/cscleanertool.html

    Download and Installation Help-

    https://helpx.Adobe.com/download-install.html

    http://www.Adobe.com/downloads/other-downloads.html

  • Installation of Adobe Creative Suite Web Premium CS4 - No PhotoShop/Illustrator

    I have registered for Web Premium CS4 serial number that I'm trying to reinstall on OSX Yosemite. I removed the superdrive in my machine last year, so I downloaded installation program appropriate to the Adobe site.

    I launched the program installation and my key entry, which was accepted, but in the list of installation options customized, I wasn't able to select all commodities (Photoshop, Illustrator, Dreamweaver etc.), ancillary products like Acrobat, AIR and so on. I went with the standard installation instead, but this has not yet installed all the commodities.

    The re - run the installer, I get only the option to install or reinstall the auxiliary products: Photoshop and others still do not appear as options grayed out now.

    My series was licensed student, acquired in 2009. It is true that it is now expired? The software worked fine until I had a game with 30 day trials CC last year, but I don't feel the amount I use the software would justify the cost of the subscription/upgrade.

    Any help to restore my Photoshop and Illustrator would be greatly appreciated.

    Thank you!

    It is likely CC interrupted your ability to use the Creative Suite.

    How we prevent creative to cloud my... Perpetual license [CS]...?

    https://forums.Adobe.com/thread/1584746

    Adobe Creative Suite cleanup tool

    helps resolve installation for CS3 thru CS6 and creative cloud problems

    http://www.Adobe.com/support/contact/cscleanertool.html

  • In my version of Adobe Creative Suite Design & Web Premium, Photoshop CS6 has been altered my other imaging software, I installed. The standard version of Photoshop does not work, but the 64-bit version still works. My question is if I reinstall Adobe

    Doesn't he know if I have to reinstall my download of Adobe Creative Suite Design & Web Premium on my damaged existing version or should I first delete the corrupted version?

    Where are the experts

    Adobe claims are here?

    It's not the way the smarter to try to attract aid... you will find many experts here who are happy to help you, and then there are the rest of us...

    You must disable the installation first - that by opening one of the programs and then click on help-> Deactivate

    Then uninstall the suite.

    The use of the cleaning tool

    Adobe Creative Suite cleanup tool

    helps resolve installation for CS3 thru CS6 and creative cloud problems

    http://www.Adobe.com/support/contact/cscleanertool.html

    Then reinstall your software and activate it

  • Kann Adobe Creative Suite 6 nicht mehr aktualisieren

    Da mein Illusrator immer absturzt, bin ich auf Fehlersuche, so erfolglos der...

    ICH kann meine Adobe Creative Suite 6 nicht mehr aktualisieren, ich nur Fehlermeldungen out. Kann den Adobe Application Manager nicht installieren, dazu habe ich mir auch den Adobe Support Advisor downloaded und diesen ebenfalls nicht installed out.

    Selbst das installieren der creative cloud ICT non possible.

    Someone sagen kann, was ich tun soll?

    Hi Christian,

    Download this link cleanup tool:

    https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

    Run it. Remove Adobe Application Manager.

    After that go to public services:

    lder.html http://switchtoamac.com/guides/Applications/Utilities/Quickly-Navigate-to-the-Utilities-FO

    Rename the Adobe Application Manager folder.

    Please reinstall from the link:

    http://www.Adobe.com/support/downloads/detail.jsp?ftpID=4774

    Sign in with your Adobe ID.

    Let us know if it works.

    Concerning

    Megha Rawat

  • Problems with an incomplete installation of Adobe Creative Suite Production Premium

    Hello

    I tried to install Adobe Creative Suite Production Premium from the CD, but halfway through the installation, something went wrong and installation was abruptly interrupted and cancelled. I then went to 1 record to try to re - install the program, but then it says I already have a facility (even if it is incomplete), and I have to finish to install that I've already started. But I can't finish that is already started because I can't find any way how to continue a facility that was started.

    What can I do?

    No one can tell you anything without the proper system or other technical details info. We don't even know what version. To begin, run the cleanup tool and try again.

    Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

    Mylenium

  • Adobe Creative Suite CS6 Design & Web Premium

    Please help me to solve this ASAP by sending me a message from Inbox so that we can discuss or organize a reminder.

    I recently had trouble with one machine Windows 7 and had to replace it with new equipment. I edition of student/teacher CS6 of Adobe Creative Suite CS6 Design & Web Premium and am not able to install some of the product on my computer of 10 Pro 64-bit Windows. I have administrator privileges and I installed Photoshop CS6 64 bits, InDesign CS6 Adobe Acrobat Pro 10 ago about 2-3 days on the new machine. Now, I need the installation by adding Dreamweaver, Illustrator and Fireworks. My name is Jerri-Jo Idarius and my email is: {rtemoved by moderator] }

    I talked to a tech person who directed me here because he could not help me find the chat area. Almost complete installation and then informed me that my serial number was not valid. I read the number of the guy who answered the phone at Adobe, gave him my serial number and he confirmed that it was indeed valid and that one cat would help me surely solve the problem and not to worry.

    I liked all my Adobe products and in the not purchased CS, CS2, CS5 and CS6 now. I would appreciate your help in this matter. Thank you.

    Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

    Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

    Serial number and activation support (non - CC) chat

    https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp

    You may need to uninstall what you have now, then use the cleaning tool, and then reinstall ALL applications that you plan to have at the same time.  Use the cleaning tool cloud creative to solve installation problems

  • I bought my 2009 year Adobe Creative Suite 4 for Mac OS. Now I have bought me a few weeks ago a new Apple iMac 27-inch with new ElCapitan Workprogram. I turn all my dates with a time machine backup of my old iMac 27. But now I can't start my photosh

    I bought my 2009 year Adobe Creative Suite 4 for Mac OS. Now I have bought me a few weeks ago a new Apple iMac 27-inch with new ElCapitan Workprogram. I turn all my dates with a time machine backup of my old iMac 27. But now I can't start my program of photoshop CS4. The error number is 150:309. Call support, they say. It will be very happy, if you can help me. Best regards from Germany black forest... Your Thomas

    using time machine to restore the adobe programs is problematic.

    at this point, uninstall all done by the time machine to your problematic adobe programs.

    clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

    Restart your computer

    well install cs 4 using the installation files and your serial number and activate: How to open third-party developers not identified in Mac OS X applications ' Mac Tips .

    Available downloadable Setup files:

    Download and installation help links Adobe

    Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

  • Adobe Creative Suite 3 Design Standard - license error

    Hello

    I recently bought a new iMac after that my old one stopped working. I was able to transfer my Adobe Creative Suite 3 Design Standard on the new iMac; However, when I try to open the program, I get a message saying "licensing for this product has stopped working. You cannot use this product at this time. You must repair the problem by uninstalling and then reinstalling this product etc... "I tried and then launch the Adobe licensing repair utility, but that has not worked because PowerPC applications are no longer supported on my iMac, which works on OS X El Capitan 10.11.3 version.

    After talking to a spokesperson to contact Support Adobe, I was told that the program can or may not work, and suggested that upgrade to a newer version. Is there any way I can solve this, so I don't have to buy another version of the Creative Suite?

    Thank you!

    Migration of Mac with Time Machine NOT WORK with Adobe program activations due to hidden folders are not included when Migration or Time Machine make their copies

    -non-Cloud programs, to disable the service before uninstalling

    -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

    -using the vacuuming after uninstalling and before reinstalling is often necessary

    -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

    CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan

    -which means you are trying to use CS6 and earlier at YOUR risk of having problems

    -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

    -IF not, Details of the message from the error messages and a person may be able to help (just not Adobe)

    Maybe it's a fake because of Mac El Capitan and OLD programs error

    This information is a MUST to install old programs on Mac El Capitan

    -You can't get the same error message, but here are some links that CAN help with old programs

    -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html can help

    Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)

    -also a TEMPORARY security change https://forums.adobe.com/thread/2039319

    -http://mac-how-to.wonderhowto.com/how-to/open-third-party-apps-from-unidentified-developer s-mac-os-x-0158095 /

    -the guardian https://support.apple.com/en-au/HT202491

  • ADOBE CREATIVE SUITE DESIGN PREMIUM 5.5 SOME PROGRAMS INSTALL ON MAC WITH MISTAKES, SOME NOT AT ALL

    Hello

    I have been loaded on the forum after receiving does not support through the adobe phone lines and chat from adobe support.

    I have adobe creative suite 5.5 design premium I installed on my MacBook Pro for years. I just brought an Apple Mac computer and want to install programs on there also. I have upgrade my macbook and mac OS X YOSEMITE. I use the CD player in my laptop to install on my mac. It installed everything but INDESIGN and FLASH CATALYST, but it warns me that even installed programs have errors. I then uninstalled programs and tried to install with my serial number (and downloads) online. This came with the same mistakes.

    This is the last error:

    Exit code: 7

    -------------------------------------- Summary --------------------------------------

    -1 fatal Error (s), 3 (s), 3 WARNING (s)

    WARNING: DW031: payload: Adobe XMP panels CS5 3.0.0.0 {6A2E619B-E4AC-433B-A648-D458CE543A96} has been updated and has been selected for repair. The {5C0FEBDA-5A0E-4FC8-91CB-229A4C1561E9} patch Adobe XMP panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 are uninstalled now.

    WARNING: DW031: payload: camera profiles Installer 6.0.0.0 {3F023875-4A52-4605-9DB6-A88D4A813E8D} has been updated and has been selected for repair. The {A189C479-C7CD-4E08-8CCF-D999B68C0C71} patch camera profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 are uninstalled now.

    WARNING: DW031: payload: Photoshop Camera Raw 6.0.0.0 {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has been updated and has been selected for repair. The {FD58D99B-9927-4226-8E00-959A4F76BD89} patch Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 are uninstalled now.

    ERROR: DW020: found payload conflicts and mistakes:

    ERROR: DW020:-Adobe Fireworks CS5.1 depends on Adobe Device Central CS5.5 to be installed.

    ERROR: DW020:-Adobe Dreamweaver CS5.5 depends on Adobe Device Central CS5.5 to be installed.

    FATAL: DW020: conflicts were found in the selected payloads. Stop the installation.

    -------------------------------------------------------------------------------------

    If someone could help that would be great. I need all of these programs perfectly to the point and don't think that it would be a problem as I have the adobe software and it has served me well over the years, so the mac is brand new so should be at the origin of the problems with the download.

    We will perform once clean removal and re-installation of treatment.

    Note:

    (1) If you had installed Adobe applications, make sure you have the serial number with you, prior to following below mentioned procedure.

    (2) take a backup of files that is needed.

    (3) restart Adobe Cleaner tool and select clean all the Option.

    http://download.Macromedia.com/SupportTools/cleaner/Mac/AdobeCreativeCloudCleanerTool.dmg

    Follow the procedure below.


    Step 1)

    Open the Applications folder and trash of all Adobe applications, you can exclude Flash Player.

    Step 2)

    Navigate to Applications > utilities.

    Open the Utilities folder and trash below mentioned cases.

    • Adobe utility.
    • Adobe Installers
    • Adobe Application Manager.
    • Adobe Creative Cloud. [Only if it exists]

    Step 3)

    (1) right-click on the icon in the Finder, then select the 'Go - To Folder ' option.
    (2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')

    ~/Library

    It will open the user's library folder.

    (3) then open the folder Application Support and Adobe trash.

    Step 4)

    (1) right-click on the icon in the Finder, then select the 'Go - To Folder ' option.
    (2) you will get a text box, type in the following command and then press the 'return '.

    / Library

    It will open the folder library system .

    (3) then open the folder Application Support and Adobe trash.

    Once you follow the previous steps.

    Try to install CS 5.5 and check.

    Note: Check if the downloaded installer is the size of the file correctly, before you begin the installation process.

    Download CS5.5 products

  • Adobe Creative Suite 6 Design & Web Premium: login before 32,767 days on Windows 7

    Hello

    I am currently a question on some machines where the performance of a program within the Adobe Creative Suite 6 Design & Web Premium collection invites the user to connect / activate within 32 727 days. I studied some and found it to be a problem in the past, but have not been able to find a solution. The Adobe Creative Suite 6 Design & Web Premium has been installed using JOHN 3.1 and any help on this is greatly appreciated.

    Thank you

    Figured it out.

    Made a script on the help.adobe page.

    Essentially it it not allowed and re allowed CS6 on login

    C:\AdobeCS6serial\AdobeSerialization.exe adobe_prtk - tool = UnSerialize - leid = en_US

    C:\AdobeCS6serial\AdobeSerialization.exe adobe_prtk - tool = VolumeSerialize--provfile=C:\AdobeCS6serial\prov.xml

    I hope this helps someone else.

  • Adobe Creative Suite Design CS6 - PhotoShop, InDesign and Illustrator immediately stops after start

    I am troubleshooting for a customer with Adobe Creative Suite Design CS6.

    Its programs do not start all of a sudden, they launched and begins to read the plug-ins and opening a workspace, but then without warning and error it stops. no newspaper, error message or anything like that...

    It's the same thing for PhotoShop, InDesign, and Illustrator in 32 bit and 64.

    He runs the clothing on an Hp EliteBook 8560p with Windows 7 Pro x 64 sp1.

    It would also have a Wacom Bamboo CTE 650 installed penpad before.

    That's what I've done so far:

    * Uninstall the whole and reinstalled again suit (made it 3 - 4 times, manually deleted regestry files, used CNettoyez and other cleaning tools)

    * Deleted the drivers wacom with controlpanel tool, driver Windows Clean tool, CNettoyez and manually remove the keys from the registry and files.

    * Uninstall the antivirus software and replaced by another, inactivated AV and Windows Firewall.

    * Delete the registry files for the costumes and "re-register" them once again.

    * Full patch for windows and adobe software.

    * Restart between each stage

    Any suggestions?

    I should add that adobe for this $2000 software support really sucks...

    Thank you!

    Rikard

    Problem solved!

    I went through all records related to adobe cs6 and renamed their (one), then they would be be recreated.

    I've done this before, but it looks like I missed this specific.

    In any case, when I renamed the file "SLCache" in C:\Program Files (x 86) \Common Files\Adobe\ and then ran the applications one by one as administrator, I was prompted for a serial again key and log my Adobe ID.

  • Adobe Creative Suite 6 Master Collection relocation assistance

    About a year or two ago, I bought and installed the Adobe Creative Suite 6 Master Collection on my external 1 TB hard drive (since the hard drive was the largest). Unfortunately, the hard drive just died, which means that all the programs are gone. I am now trying to reinstall the suite internally on my computer, but it is not let me choose the directory. Everything else is fine; serial number works, my account works and it is not all errors. But when I get to the page"options", I'm stuck. I have check the possibility to install any programs, I choose the language, but where it says the directory, he still has my old hard drive directory. I tried to disconnect the external hard drive (just in case where he always read it), but he still has the directory chosen, and it is not any button for me to browse and change to another hard drive. I tried to install it anyway to see what would happen, but the installation fails and stops. I even tried to copy and paste the new directory in the space, but still nothing. Can anyone help? Also, I went to the control panel to see if the files were still there, but they were not.

    nsd.png

    Run the cleaning thze tool and try again.

    http://www.Adobe.com/support/contact/cscleanertool.html

    Mylenium

  • Runtime error when installing Adobe Creative Suite Production Premium 5.5

    I'm trying to install Adobe Creative Suite Production Premium 5.5, but I get a "Runtime Error!": this application has requested the execution to terminate in an unusual way.  For more information, contact the application support team.

    What should I do?  Any help is greatly appreciated!  I am running Win 7, Service Pack 1, 64-bit.

    We do not know. Your information is very insufficient. Check your Windows Event Viewer and let us provide it the detailed specifications for your computer module 'fault' more. Runtime errors usually mean that a DLL is missing, a security tool blocks critical functions or that the processor is not compatible in the first place. As well, it could be a driver problem with your SATA bus or whatever.

    Mylenium

Maybe you are looking for