Adobe doesn't let me change my method of payment!

I recently spent the bank accounts and tried to update my online payment information but received no option other than paypal. The account but that is tied to my adobe on paypal plan has expired, I can't remove it from paypal since there is always chess transactions with adobe listed as pending.

I tried several times to update my payment method online at without success. I called customer service and was given a link to enter my payment information, which I did, but he then received a message a few days later saying that the payment with paypal does not pass.

I then tried to use the help chat feature, where I was told that it is not possible to change my paypal to credit card payment information. The gentleman told me that I had to cancel my account and you re-register so that I could change my payment details. I really did not want to sign up for another year of this and I wanted to just finish my current subscription. Eager to do away with all this, I decided to cancel my subscription and pay fees of $38.

Of course the payment does not pass because I could never get into my payment details. The site still doesn't let me update my payment information. I tried the cat help and told me that I needed to register and continue to use the service to change my method of payment.

The expert, that I now discuss said they received my payment, but he does not appear in my banking online or on paypal. He then said he was in treatment, but I know he won't go through a card to a current account that no longer exists.

I feel that it's just sort of a bug in their system that members of the customer service do not know how to solve. But it is seriously ridiculous and boring without end. I just want to with that.

Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

Don't forget to stay signed with your Adobe ID before accessing the link below

Creative cloud support (all creative cloud customer service problems)

http://helpx.Adobe.com/x-productkb/global/service-CCM.html

Tags: Adobe

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