Adobe first cc pro still crashes at startup

Similar Questions

• First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?

  First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?

  It was working fine until I updated my operating system. I tried to reinstall the software. I tried to update my graphic drivers.

  Hi P.Ava,

  Please also try to delete / disable any antivirus or firewall software installed on the system.

  Please update if it works.

  Thank you

  Sandeep

• looking to buy the first cc pro, still come up with it?

  looking to buy the first cc pro, still come up with it?

  With the new subscription model, yet is is more up to date with other Cloud applications creative. During the installation of these applications, there is no option to download Encore CS6, which is the latest version of this program are available.  CS6 applications are always available in the creative cloud subscription. Is always available for subscribers to the creative cloud.

  This document is to help ensure that still is completely installed and ready for use: http://helpx.adobe.com/encore/kb/encore-cs6-installed-cc.html

  Peter Garaway

  Adobe

  Premiere Pro

• Adobe first Pro CC crashes on startup after upgrading to new computer screens

  Hey everyone, I'm tech-savvy so go ahead and throw detailed responses to me. I've recently updated for Windows 8.1 because first Pro CC (version 7.2.1) crashed at startup of Windows 8. After the update to Win8.1, it worked fine with my old 19-inch full-screen VGA monitors. However, after I installed the new HD widescreen monitors yesterday, I opened the first Pro and it starts very well and is stable until he treats a video file. If I'm fast enough, it will correctly import a file from the media browser, but as soon as it 'deals' video in the browser media or video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried all the tricks in the book, especially to change the refresh rate of the monitor down from 144 Hz to 60 Hz, tried to use an HDMI instead of DVI - D cable and tried to reinstall Premiere Pro (restart the computer to the appropriate in the process places) and tried to adjust to return with no acceleration GPU (only the mercury software). Nothing seems to work. Here are the specs of my computer:
  CPU: AMD FX-8120, GPU: 1 GB GDDR3 Dual AMD Radeon HD 6670 each in its own monitor output via DVI - D Dual Link, the monitors are ASUS VG248QE 24 "resolution 1920 x 1080 p @ 144 Hz, 7200 RPM Western Digital HARD drive running.

  TRY:

  Disable a video card driver.

  Set up 2 monitors of the same card.

  Its a starting point for troubleshooting I.

• Adobe first Pro CC crash at startup

  Hello I have a problem when I open Adobe first Pro CC it crash and I get this error

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.2.0.65

  Application timestamp: 5486db4a

  Fault Module name: ImageRenderer.dll

  Fault Module Version: 8.2.0.65

  Timestamp of Module error: 5486b5ee

  Exception offset: 00000000001f5342

  Exception code: c000001d

  OS version: 6.1.7600.2.0.0.768.3

  Locale ID: 1031

  Additional information 1: 0b2d

  More information 2: 0b2df4702c3fc6489bf922fb8e966350

  3 more information: 3e3d

  Additional information 4: 3e3dc964c555afa850b3ab3b520ac7e3

  Problem event name:	APPCRASH
  Name of the application:	Adobe QT32 Server.exe
  Version of the application:	8.2.0.65
  Timestamp of the application:	5486d9b1
  Name of the Module for error:	ImageRenderer.dll
  Fault Module version:	8.2.0.65
  Module Timestamp error:	5486b0a8
  Exception offset:	c000001d
  Exception code:	001e5343

  OS version:6.1.7600.2.0.0.768.3Locale ID:1031Additional information 1:0a9eAdditional information 2:0a9e372d3b4ad19135b953a78882e789Additional information 3:0a9eAdditional information 4:0a9e372d3b4ad19135b953a78882e789

  I have reinstall the first I turned off my hd 4600 graphics card and no effect I hope someone can help me

  Hello

  This error report occurs generally if you do not have Service Pack 1 installed. The SP1 installation and see if it is resolved.

  Thank you

  Regalo

• First Pro CC crash at startup

  Hey guys,.

  ADobe Premiere Pro starts after the splash screen, as soon as it breaks down right!

  I have windows 8.1

  16 GB of Ram

  I7

  680M 4GB NVIDIA

  I reinstalled my graphics driver, who has not fixed anything.

  Also I tried reinstallng Adobe Premiere Pro, but that no longer works.

  Here is the error log says:

  Name of the failing application: Adobe first Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3

  The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000

  Exception code: 0xc0000005

  Offset: 0x00000000002ade82

  ID of the process failed: 0 x 3468

  Start time of application vulnerabilities: 0x01cf156264fae44b

  Just for grins, try to press and hold the command key before (and that) you run the application. If still it crashes, try down option and do the same thing. There are keyboard options that can be used to rub and reset preferences and other settings that can make your app on launch accident. The other keys (ctrl, shift) have also reset functions at the launch. See if that helps.

• Adobe first cc pro crashes when I export to dvd

  Hi all

  I recently bought a mac pro and shifted to adobe first cc of fcp 7. I am to change a complicated documentary project where I have to deal with different sequences such as mxf, m2ts, mts, mp4, mov, etc., these are the images that my Director has obtained from the different assigned person. These people are using various types of camera like sony fs100 & z7, p1 (hdv), panasonic 102aen, and 250, canon dslr brand 2, 3, etc, I know they use various types of compression. I have also some archival footage of vhs that is converted to mpeg.

  I use a blackmagic card ultra studio 4 k. so I'm dumping images into sequences with a setting 1920 * 1080 p with blackmagic 8-bit yuv compression. I logged mainly footage without any problem. But recently I was exporting footage on DVD, my cc first crashing repeatedly. I should mention that I don't have cc adobe media encoder.

  This is a huge project with almost 4TB footage. He was running so smoothly so far. but I do not know what is wrong 3/4 days back my project also crashed. Anyway, I picked up this project but cannot export anything from him. Note that I exported a lot of footage dvd before.

  can someone give suggestion what should be my best setting of the sequence and why it crashes? My final goal of output is 1920 * 1080 p. Thanks in advance.

  Anam

  [email protected]   

  Error compiling movie... some debates and ideas

  -http://helpx.adobe.com/premiere-pro/kb/error-compiling-movie-rendering-or.html

  -http://helpx.adobe.com/premiere-elements/kb/error-error-compiling-movie-render.html

  - and nested sequences http://forums.adobe.com/thread/955172

  - and WMV files of http://forums.adobe.com/message/4629210 frame rate

• Premiere Pro 5.5 still crashes at startup

  I bought the package of Production Premium, CS5.5, and almost everything works fine - After Effects, PhotoShop, Illustrator.  With the exception of Premiere Pro.  For the life of me, I can't start the program, and I am not convinced that I have ever.  It simply says "Adobe Premiere Pro 5.5 has stopped working" (check online for a solution, etc.), the details are given as:

  Problem event name: BEX64

  Name of the application: Adobe first Pro.exe

  Application version: 5.5.0.0

  Application timestamp: 4d8a89e8

  Fault Module name: StackHash_1dc2

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception offset: 0000000000000000

  Exception code: c0000005

  Data of the exception: 0000000000000008

  OS version: 6.1.7600.2.0.0.768.3

  Locale ID: 1033

  Additional information 1: 1dc2

  More information 2: 1dc22fb1de37d348f27e54dbb5278e7d

  3 more information: 11ae

  Additional information 4: 11aef3f7a9160fb60e80d644649076ab

  How can I get this installed so that I can use it?

  Thank you

  So, I thought about it.

  If I look at the splash screen, it goes through the loading of DLLs and plugins.  The last of them showed before the crash is QuickLooks.aex.  Was not clear if this meant it crashed in the, or crushed right after she (on other online, or maybe some process is planned, if it's the last), but I remember I got shots as part of Magic Bullet for After Effects (and he settled at first too) and since it does not part of the regular distribution of first I suspect.

  So, I've disabled the plugin (by renaming the extension), and voila!  First charge.

  I can live with this solution.  And a diagnostic test can remember - it might be the plugins.  Look at the splash screen for any plugin loaded, especially if it of third and try that pulling out of the process.

  In my view, first also has an option to start without loading plugins, but nobody mentioned that.  This is another obvious step.

  Thank you

  -Tab

• Premiere Pro CC Crash at startup

  Hi all

  Downloaded and installed the last CC of first and it crashes at startup.

  I use a laptop Acer, Specs:

  Core i5 1.7 ghz with 2.5 tb

  10 GB of ram

  The 640 m GeForce GT 1 GB

  2 SSD

  Windows 7 Premium

  Details of the accident:

  Signature of the problem:

  Problem event name: BEX64

  Name of the application: Adobe first Pro.exe

  Application version: 7.0.0.342

  Application timestamp: 5176598d

  Fault Module name: StackHash_1dc2

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception offset: 0000000000000000

  Exception code: c0000005

  Data of the exception: 0000000000000008

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: 1dc2

  More information 2: 1dc22fb1de37d348f27e54dbb5278e7d

  Additional information 3: cbc5

  Additional information 4: cbc5ec6970b2af35927ad67117ca57e2

  This happens everytime I open the first Pro CC. I was not able to find info online about it. First Pro CC works very well on my desktop, but for some reason he hates my laptop.

  Premiere Pro CS6 works fine on my laptop, I have never had a problem with it. Any help on that would be great. I tried to run the script CC cleaner and that did nothing. Thank you.

  Hi all

  Please try to reinstall the latest version of the driver for your GPU AMD or NVIDIA, and then restart the computer. This seems to have resolved most of the cases we have seen.

  Thank you

  Kevin

• First Pro CC crash at startup c:\sirreel64\releases\

  Since two months ago when I try to open the first Pro CC projects, the program crash and displays the message:

  "Premiere Pro has encountered an error"

  [c:\sirreel64\releases\2013.02\shared\adobe\mediacore\mediafoundatio\api\inc]

  

  If I open new projects it seems ok, I save, then I the reopen them and it failed again.

  I'm working on a Quad 4 GB RAM 64 bit Win8 IntelCore.

  Driver GPU are updated.

  I uninstalled third party plugins, try to open the application with the SHIFT key, but the question still.

  If I try to open an automatic record of the project, the only older work, but when I save it and open it again, it crash again.

  I don't really know what to do.

  Alberto C.

  Hello Alberto,.

  Uninstall iCloud. See this thread: f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe debug event

  Thank you

  Kevin

• Adobe Premiere Pro CC Crash at startup - no error Message

  Hey all, new Adobe software user here. My Adobe Premiere crashes and I don't know why. I have included a video below with my system specs and the problem as it happens in real-time. One thing I forgot to mention in the video, it's on the creative control panel cloud, everything is updated. I hope you guys can help me once you see the video.

  Just in case anyone else gets on this issue and can not solve, I finally got to work. It turns out that it was a problem with the activation of my products. I called adobe, they took control of my pc and sort the configuration files that had to be sorted and voila, it works.

• First Pro CC crashes on startup after UPDATE.

  The title says it all... it was working fine before the update.

  Now it just hangs and I can't get into the program.

  The points of crash report to plugins S.redgiant causing the accident. See this thread: http://forums.adobe.com/message/5795495#5795495.

  Moreover, in the future, please do not post the complete crash report.

• Adobe first/Media Encoder CC Crash when exporting video for ~ 25 min (Mac)

  Specifications of the laptop:

  OS X Version of El Capitan 10.11.4

  2.5 GHz Intel Core i7 processor

  16 GB memory

  Iris Pro 1536 Intel graphics card

  Problem:

  Adobe Premiere and Media Encoder CC constantly crash when I try to export the sequence of a project which is roughly ~ 25 minutes in length, H.264.

  The effects are used throughout the project, but only the base dissolves and black-and-white/contrast effects. Images comes from several sources, but all of the same mp4 file and type frame rates. There are also several PNG files in the Assembly, including the one I used to "frame" the movie to make it look more like images from other sources. Yet once, nothing complicated, not even a long dissolve (dissolved all is literally 2/24 frames in length).

  Split the video into sections and exporting separately are no problem, even when comparing a relatively short section of 4 minutes for a much bigger and more focused on the effects of section 11 minutes. Needless to say, I really, really, really prefer does not export this video into sections. The intended destination is youtube, and I just want everything in an own mp4, not two 12-minute videos.

  After some digging, I found similar problems reported on these and others and was especially deplore the possibility that my power supply is not large enough to cope, but it's still very confused. My MacBook is not 'stop', and as far as I could see, the Iris Intel Pro should have been sufficient even without a graph 5100 graphics adapter Pro 5200 or; as in the past I've already exported MUCH larger files, ranging from 35 to 85 minutes.

  solved by downloading latest driver for Nvidia CUDA for Mac - really just a problem with the Mercury playback engine. Guess OpenCL was not simply cut to get the type of work I was doing.

  Here is a convenient link to the latest CUDA for Mac drivers for all who encounter similar problems with export in Adobe Premiere Pro Media Encoder CC or CC: drivers CUDA for MAC Archive | NVIDIA

• Adobe first CC 2015.3 Crash

  Hi all!

  I've just updated first Pro CC to 2015.3 (I use a Mac)

  After the update I can't start the software, accidents Mac after starting the first!

  Please help me, I need to work on a project.

  Is it possible to revert to the previous version?

  Best regards

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

• Premiere Pro 2015 Crash at startup

  When I start to first pro 2015 and create a new project, it crashes instantly.

  It sounds like a lot of others is thereby breaking issues but sounds like they can at least do a project. Any ideas? Or simply wait until they update it?

  Hi Thom,

  We recorded a BUG regarding the same issue. If please try to disconnect the secondary screens connected and try again. This problem is related to the first Pro CC 2015 accident with multiple monitor configuration and Dual GPU (AMD/AMD or AMD/NVidia) and it would be awesome if you mention the tech specs and the accident here report.

  Vinay