First Pro CC crashes on startup after UPDATE.
The title says it all... it was working fine before the update.
Now it just hangs and I can't get into the program.
The points of crash report to plugins S.redgiant causing the accident. See this thread: http://forums.adobe.com/message/5795495#5795495.
Moreover, in the future, please do not post the complete crash report.
Tags: Premiere
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First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?
First Pro CC crashes on startup after upgrading Windows 8.1. All solutions?
It was working fine until I updated my operating system. I tried to reinstall the software. I tried to update my graphic drivers.
Hi P.Ava,
Please also try to delete / disable any antivirus or firewall software installed on the system.
Please update if it works.
Thank you
Sandeep
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Adobe first Pro CC crashes on startup after upgrading to new computer screens
Hey everyone, I'm tech-savvy so go ahead and throw detailed responses to me. I've recently updated for Windows 8.1 because first Pro CC (version 7.2.1) crashed at startup of Windows 8. After the update to Win8.1, it worked fine with my old 19-inch full-screen VGA monitors. However, after I installed the new HD widescreen monitors yesterday, I opened the first Pro and it starts very well and is stable until he treats a video file. If I'm fast enough, it will correctly import a file from the media browser, but as soon as it 'deals' video in the browser media or video in the timeline, Windows gives me the error "Adobe Premiere Pro CC has encountered an error and must be shut down". I tried all the tricks in the book, especially to change the refresh rate of the monitor down from 144 Hz to 60 Hz, tried to use an HDMI instead of DVI - D cable and tried to reinstall Premiere Pro (restart the computer to the appropriate in the process places) and tried to adjust to return with no acceleration GPU (only the mercury software). Nothing seems to work. Here are the specs of my computer:
CPU: AMD FX-8120, GPU: 1 GB GDDR3 Dual AMD Radeon HD 6670 each in its own monitor output via DVI - D Dual Link, the monitors are ASUS VG248QE 24 "resolution 1920 x 1080 p @ 144 Hz, 7200 RPM Western Digital HARD drive running.TRY:
Disable a video card driver.
Set up 2 monitors of the same card.
Its a starting point for troubleshooting I.
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Adobe Premiere crashes on startup after update
I updated Adobe first CC 2015 a few weeks back, and after his release, would crash whenever I try to launch it. These two pop-up windows.
I tried to uninstall the program to completely reinstall windows with a clean install on my computer and nothing works. Any ideas?
Thank you
Please refer to this thread: Re: Premiere Pro 2015 won't open after the recent update
Thank you
Regalo
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First Pro CC crash at startup c:\sirreel64\releases\
Since two months ago when I try to open the first Pro CC projects, the program crash and displays the message:
"Premiere Pro has encountered an error"
[c:\sirreel64\releases\2013.02\shared\adobe\mediacore\mediafoundatio\api\inc]
If I open new projects it seems ok, I save, then I the reopen them and it failed again.
I'm working on a Quad 4 GB RAM 64 bit Win8 IntelCore.
Driver GPU are updated.
I uninstalled third party plugins, try to open the application with the SHIFT key, but the question still.
If I try to open an automatic record of the project, the only older work, but when I save it and open it again, it crash again.
I don't really know what to do.
Alberto C.
Hello Alberto,.
Uninstall iCloud. See this thread: f:\mightysilt_win64\shared\adobe\mediacore\mediafoundation\api\inc\keyframe debug event
Thank you
Kevin
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Hey guys,.
ADobe Premiere Pro starts after the splash screen, as soon as it breaks down right!
I have windows 8.1
16 GB of Ram
I7
680M 4GB NVIDIA
I reinstalled my graphics driver, who has not fixed anything.
Also I tried reinstallng Adobe Premiere Pro, but that no longer works.
Here is the error log says:
Name of the failing application: Adobe first Pro.exe, version: 7.2.1.4, time stamp: 0x52aed7f3
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Offset: 0x00000000002ade82
ID of the process failed: 0 x 3468
Start time of application vulnerabilities: 0x01cf156264fae44b
Just for grins, try to press and hold the command key before (and that) you run the application. If still it crashes, try down option and do the same thing. There are keyboard options that can be used to rub and reset preferences and other settings that can make your app on launch accident. The other keys (ctrl, shift) have also reset functions at the launch. See if that helps.
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Adobe first Pro CC crash at startup
Hello I have a problem when I open Adobe first Pro CC it crash and I get this error
Signature of the problem:
Problem event name: APPCRASH
Name of the application: Adobe first Pro.exe
Application version: 8.2.0.65
Application timestamp: 5486db4a
Fault Module name: ImageRenderer.dll
Fault Module Version: 8.2.0.65
Timestamp of Module error: 5486b5ee
Exception offset: 00000000001f5342
Exception code: c000001d
OS version: 6.1.7600.2.0.0.768.3
Locale ID: 1031
Additional information 1: 0b2d
More information 2: 0b2df4702c3fc6489bf922fb8e966350
3 more information: 3e3d
Additional information 4: 3e3dc964c555afa850b3ab3b520ac7e3
Problem event name: APPCRASH Name of the application: Adobe QT32 Server.exe Version of the application: 8.2.0.65 Timestamp of the application: 5486d9b1 Name of the Module for error: ImageRenderer.dll Fault Module version: 8.2.0.65 Module Timestamp error: 5486b0a8 Exception offset: c000001d Exception code: 001e5343
OS version: 6.1.7600.2.0.0.768.3 Locale ID: 1031 Additional information 1: 0a9e Additional information 2: 0a9e372d3b4ad19135b953a78882e789 Additional information 3: 0a9e Additional information 4: 0a9e372d3b4ad19135b953a78882e789 I have reinstall the first I turned off my hd 4600 graphics card and no effect I hope someone can help me
Hello
This error report occurs generally if you do not have Service Pack 1 installed. The SP1 installation and see if it is resolved.
Thank you
Regalo
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Lightroom crashes on startup after update 2014
I installed the new updated Lightroom 2014, as well as the PS CC 2014 and bridge. PS and bridge work correctly, but LR crashes at startup. Briefly, I see the splash screen and logo and then it disappeared.
I tried to wipe and reinstall LR, but the problem persists. What should I do?
Greetings,
Mauro
https://helpx.Adobe.com/Lightroom/KB/unable-launch-Lightroom-55.html
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Try to move your Lightroom preferences file side.
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Laptop HP 15-af122no: crash at startup after update driver AMD
I bought my computer on February 2016, so it is quite new. There are 10 Windows ready and recently it has been upgraded. My internet connection LAN, no problems with that.
Yesterday an automatic detection of AMD system informed me that my drivers need to be modernised and I gave her permission to upgrade, maybe that has been my biggest fault... After that I needed to restart the system, and I did. The computer started showing strange texts on the screen, I remember that one word from him, it was at the end of the first line: "watchdog". After that the text of HP showed and freezes on the screen. I tried to start the second time, the result was the same. Third time the texts initially showed no more, but the start crashed on HP display.
I am now on a computer it's not me and I tried to get help for this problem to the Support HP Finland, since I can't use HP Support Assistant on my HP. I found a few tips I've tried:
-J' removed the battery and the power cord, but it did not help
-After starting the computer, I pressed ESC several times to get in safe mode. Finally I got to a mode where I could enter a few commands (unfortunately I do not remember more..), but it does not give me the result I was expecting (and said what page of support must be the result). The computer said that it does not find these batch files requested.
I'm really sad that I have had no money to buy a proper memory stick or cd to make the stick recovery or discs... NOW, they may be needed.
I've been thinking about resetting the computer, but there could be some risk, too... Please, please, help me, I don't know what to do anymore. I hope you find a solution to solve this problem, thank you already!
Hi there @Troublefinder,
Thank you for joining the Forums HP's Support and welcome! You have just a great place to ask questions, find solutions and get help from others in the community. I understand that once you had done a update driver and recently upgraded to level to Windows 10, now your HP for laptop - 15-af122no (ENERGY STAR) is not allowing you to start correctly.
Please note , remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems.
Are you blocking upward at the HP Logo?
Have you tried a hard reset?
Have you tried to Test for hardware failures?
Are - that you receive error messages or error codes?
You happen to see a blue screen to choose an Option at all?
If the computer hangs at the HP logo screen, try to clean the vents from the computer to the air and then restarting the laptop.
Follow these steps to remove and reinsert the memory modules for troubleshooting: -
Hello
Recently I have updated my Macbook Pro at El Capitan over the weekend. Come Monday, I'm coming to work where I open Indesign CC and it crashes at the start and it has happened since. Also, I get this message:
Can someone help me? I recently landed just a work of design here in Los Angeles, and my first assignment requires Indesign. It MAKES ME CRAZY!-Joe
You have unchecked 'automatically hide and show the menu bar' in the general tab of the preferences system El Capitan.
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InDesign CC 2015 crashing at startup after update
I just installed the latest update for InDesign. Now it crashes when I try to run.
I tried several suggestions that I met without solution. Deletion of fonts, deleting preferences, uninstalling, re-installing, installed Muse?
I am running windows 10 pro.
Any other help would be appreciated.
When you have copied the files you delete fron first records of your account, or 'merge' records of your son in your account? The latter won't work - if delete preferences is not to do so, you must get rid of the entire InDesign folder and replace it in the sections of the roaming and Local to your user profile.
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Firefox crashes on startup after update
After the latest Automatic update, Firefox crashes whenever I start it. Uninstalled it, downloaded the fresh installation files, installed these - even of the accidents.
Hello markusrex, this seems to be quite prolific start at this time crash. other affected users have reported that it is solvable by a clean reinstall:
- Please try to uninstall firefox from the system control panel.
- then go to the firefox program folder (usually located in C:\Program Files (x 86) \Mozilla Firefox)-remove the entire program folder firefox manually
- try reinstalling the browser with a new copy of https://www.mozilla.org/firefox/all/
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After effects CC accident leads to first Pro CC Crash
Hello
Major panic goes here...
I was in the middle of a montage using first Pro CC 2015 and has decided to use After Effects to stabilize a clip... Still fails to load (crashes on loading MediaCore) and this in turn freezes first. I use the Task Manager to close the two apps, then try to run that Premiere Pro but keeps locks even begin to load the usual elements that tend to see ((ExporterAVI, etc.))
Tried to uninstall first using cloud creative but that no longer works! He insisted I had the first running, but it was not... THAT makes wonder if this was the cause behind it does not quite... In any case, I've used the cleanup tool to remove the first and am currently download first Pro CC of the Cloud...
While I hope it will work, is there a history of this debacle over there among the other sick CC?
I'm running a Windows PC with 10 because the OS...
See you soon
Steve
Please check if this helps First Pro CC Crash at startup
Adobe Premiere Pro CC 2015 crashing in the fix for windows 10 - YouTube
or you can contact our support for him is resolved.
https://helpx.Adobe.com/support.html#/top_products
Concerning
Stéphane
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Adobe first cc pro still crashes at startup
Adobe first cc pro still crashes at startup
Hi cc6585,
Please update the drivers for your video display card.
This clears up the question for most users.
Thank you, Kevin
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