Adobe Photoshop crashes at startup upward.

Signature of the problem:

Problem event name: APPCRASH

Application name: Photoshop.exe

Application version: 16.0.0.88

Application timestamp: 55681d 39

Fault Module name: Photoshop.exe

Fault Module Version: 16.0.0.88

Fault Module Timestamp: 55681d 39

Exception code: c0000005

Exception offset: 0000000003855151

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information 1: 6e60

More information 2: 6e606d6fba6840a74272d048fe90ef58

Additional information 3: d391

Additional information 4: d39199210f83e5f8c9eee29c1aa51714

___________________________________________________________

Event Viewer gives me these

___________________________________________________________

The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

Exception code: 0xc0000005

Offset: 0x000000000385514d

ID of the process failed: 0x1a30

Start time of application vulnerabilities: 0x01d0ad558cab41c1

The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Impossible to update Photoshop error 49

_______________________________________________________________

The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

Exception code: 0xc0000005

Offset: 0 x 0000000003855151

ID of the process failed: 0 x 2678

Start time of application vulnerabilities: 0x01d0ad551a168641

The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Report ID: 595a1a70-1948-11e5-8104-10bf4879a188

________________________________________________________________

The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

Exception code: 0xc0000005

Offset: 0x000000000385514d

ID of the process failed: 0x5f0

Start time of application vulnerabilities: 0x01d0ad544e39ded7

The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

________________________________________________________________

The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

Exception code: 0xc0000005

Offset: 0x000000000385514d

ID of the process failed: 0x2aac

Start time of application vulnerabilities: 0x01d0ad543d055259

The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Report ID: 7c23358a-1947-11e5-8104-10bf4879a188

_________________________________________________________________

The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39

Exception code: 0xc0000005

Offset: 0x000000000385514d

ID of the process failed: 0x5f8

Start time of application vulnerabilities: 0x01d0ad5410ebc41a

The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe

Report ID: 51f52ace-1947-11e5-8104-10bf4879a188

__________________________________________________________________

Information System

__________________________________________________________________

OS nameMicrosoft Windows 7 Home Premium
Version6.1.7601 SP1 Build 7601
Other OS DescriptionNot available
Manufacturer of operating systemMicrosoft Corporation
Name of the systemARES - PC
System manufacturerSystem manufacturer
System modelSystem product name
Type of systemPC x 64
ProcessorIntel Core i7 - 3770 K CPU @ 3.50 GHz, 3501 Mhz, 4 Lossnay 8 logical processors
Version of the BIOS/DateAmerican Megatrends Inc., 2104, 08/13/2013
SMBIOS version2.7
Windows directoryC:\Windows
System directoryC:\Windows\System32
Boot device\Device\HarddiskVolume2
Regional settingsUnited States
Layer of HALVersion = "6.1.7601.17514".
UsernameAres-PC\Ares
Time zoneEastern daylight time
Physical memory (RAM) installed8.00 GB
Total physical memory7.88 GB
Available physical memory3.24 GB
Total virtual memory15.8 GB
Available virtual memory10.3 GB
Page file space7.88 GB
Swap fileC:\pagefile.sys

__________________________________________________________________________________________ ___________________

Cool Windows 7 64 bit, all the updates that are prepared prior to the Installation of Adobe, no. Fonts, creative cloud and privileges Admin Photoshop gave, signed by adobe, reinstalled photoshop. NVIDIA updated to the latest version of the driver, reinstall photoshop attempt.

What other information should be provided?

I have photoshop classes I have to take a week. I can't have the problems.

Ok. Since you are a new customer, it is better to have the support of Adobe watch this. They have the tools to look at your Setup program and to provide files that will fix it.

We are at the level of the user-volunteer. Start here and use the Chat to talk to a technician: https://helpx.adobe.com/contact.html?step=PHSP-PHXS_how-tos-troubleshooting_troubleshoot

Let me know how it went.

Gene

Tags: Photoshop

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