Adobe Photoshop crashes at startup upward.
Signature of the problem:
Problem event name: APPCRASH
Application name: Photoshop.exe
Application version: 16.0.0.88
Application timestamp: 55681d 39
Fault Module name: Photoshop.exe
Fault Module Version: 16.0.0.88
Fault Module Timestamp: 55681d 39
Exception code: c0000005
Exception offset: 0000000003855151
OS version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information 1: 6e60
More information 2: 6e606d6fba6840a74272d048fe90ef58
Additional information 3: d391
Additional information 4: d39199210f83e5f8c9eee29c1aa51714
___________________________________________________________
Event Viewer gives me these
___________________________________________________________
The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc0000005
Offset: 0x000000000385514d
ID of the process failed: 0x1a30
Start time of application vulnerabilities: 0x01d0ad558cab41c1
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Impossible to update Photoshop error 49
_______________________________________________________________
The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc0000005
Offset: 0 x 0000000003855151
ID of the process failed: 0 x 2678
Start time of application vulnerabilities: 0x01d0ad551a168641
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report ID: 595a1a70-1948-11e5-8104-10bf4879a188
________________________________________________________________
The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc0000005
Offset: 0x000000000385514d
ID of the process failed: 0x5f0
Start time of application vulnerabilities: 0x01d0ad544e39ded7
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
________________________________________________________________
The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc0000005
Offset: 0x000000000385514d
ID of the process failed: 0x2aac
Start time of application vulnerabilities: 0x01d0ad543d055259
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report ID: 7c23358a-1947-11e5-8104-10bf4879a188
_________________________________________________________________
The failing application name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
The failed module name: Photoshop.exe, version: 16.0.0.88, time stamp: 0x55681d39
Exception code: 0xc0000005
Offset: 0x000000000385514d
ID of the process failed: 0x5f8
Start time of application vulnerabilities: 0x01d0ad5410ebc41a
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Path of the failing module: C:\Program Files\Adobe\Adobe Photoshop CC 2015\Photoshop.exe
Report ID: 51f52ace-1947-11e5-8104-10bf4879a188
__________________________________________________________________
Information System
__________________________________________________________________
OS name | Microsoft Windows 7 Home Premium |
Version | 6.1.7601 SP1 Build 7601 |
Other OS Description | Not available |
Manufacturer of operating system | Microsoft Corporation |
Name of the system | ARES - PC |
System manufacturer | System manufacturer |
System model | System product name |
Type of system | PC x 64 |
Processor | Intel Core i7 - 3770 K CPU @ 3.50 GHz, 3501 Mhz, 4 Lossnay 8 logical processors |
Version of the BIOS/Date | American Megatrends Inc., 2104, 08/13/2013 |
SMBIOS version | 2.7 |
Windows directory | C:\Windows |
System directory | C:\Windows\System32 |
Boot device | \Device\HarddiskVolume2 |
Regional settings | United States |
Layer of HAL | Version = "6.1.7601.17514". |
Username | Ares-PC\Ares |
Time zone | Eastern daylight time |
Physical memory (RAM) installed | 8.00 GB |
Total physical memory | 7.88 GB |
Available physical memory | 3.24 GB |
Total virtual memory | 15.8 GB |
Available virtual memory | 10.3 GB |
Page file space | 7.88 GB |
Swap file | C:\pagefile.sys |
__________________________________________________________________________________________ ___________________
Cool Windows 7 64 bit, all the updates that are prepared prior to the Installation of Adobe, no. Fonts, creative cloud and privileges Admin Photoshop gave, signed by adobe, reinstalled photoshop. NVIDIA updated to the latest version of the driver, reinstall photoshop attempt.
What other information should be provided?
I have photoshop classes I have to take a week. I can't have the problems.
Ok. Since you are a new customer, it is better to have the support of Adobe watch this. They have the tools to look at your Setup program and to provide files that will fix it.
We are at the level of the user-volunteer. Start here and use the Chat to talk to a technician: https://helpx.adobe.com/contact.html?step=PHSP-PHXS_how-tos-troubleshooting_troubleshoot
Let me know how it went.
Gene
Tags: Photoshop
Similar Questions
-
Premiere Pro crash at startup upward.
Premiere Pro crash at startup upward. I ran the first without any problems before. so far I have uninstalled and reinstalled but it still does not work. That's what I see in the event viewer.
Name of the failing application: Adobe first Pro.exe, version: 9.0.1.36, time stamp: 0x55acd8dd
Name of the failed module: dvaui.dll, version: 9.0.1.36, time stamp: 0x55acb6a4
Exception code: 0xc0000005
Offset: 0x00000000001a0e38
ID of the process failed: 0x1a10
Start time of application vulnerabilities: 0x01d0e0d8b064c954
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC
Path of the failing module: C:\Program Files\Adobe\Adobe Premiere Pro 2015\dvaui.dll CC
Report ID: f6fccbb7-4ccb-11e5-8574-b8ca3acd36fa
After uninstallation and reinstallation of new, updated and start-up in clean boot mode creation still does not.
However, after that uninstalling and reinstalling quicktime first started without any problems.
-
Premiere Pro crashes at startup upward.
Hello
My first Pro CS6 crashes at startup upward. I used the program widely in the past without any problems on my current PC and my PC is in good health, so this seems to be a recent phenomenon. I added no plug-ins or anything that would cause the problem and I've tried a fresh install of my CS6 set that has not solved the problem.
Any idea on how to get a log of crash can I submit for support or other ideas on how to solve this problem?
Any help would be appreciated.
Thank you
Chris
OK, so I had to manually update my GPU drivers as the system OEM update lenovo has not to do it, and it seems to be resolved now.
Thanks for you advice.
-
Photoshop / video card crash at startup upward.
Hello.
I use Photoshop CC. When I start it up, the video card driver crashes with the following message: "display driver stopped responding and recovered. That photoshop crashes and makes it unusable. I use this graphics card: AMD Radeon R7 200 series, with the last driver installed. According to this Photoshop CC and CC 2014 GPU FAQpage, the card is supported.
Tested for Photoshop CC and CC 2014 video cards
Adobe has tested the following video cards before the release of Photoshop CC and CC 2014. This paper presents the video card in the series. The minimum amount of VRAM caught on video for Photoshop CC cards and CC 2014 is 512 MB.
Important: This document is updated as newly released cards have been tested. However, Adobe cannot test the cards timely. If a video card is not listed here, but was released after may 2013, you can assume that the card will work with Photoshop CC and CC 2014.
Adobe tested laptops and desktops of the following cards versions. Don't forget to download the latest driver for your specific model (computer laptop and desktop versions have slightly different names).
- nVidia GeForce: 400, 500, 600, 700 series
- nVidia Quadro: 2000, 4000 (Windows and Mac OS), CX, 5000, 6000, K600, K2000, K4000 K5000 (Windows and Mac OS)
- nVidia GRID K1, K2
- AMD/ATI Radeon: 5000, 6000, 7000, R7, R9 series, 7950 Mac OS
- AMD/ATI over-pants: 3800 4800, 5800, 7800, 8800, 9800, 3900, 4900, 5900, 7900, D700, D300, W8100, D500, W9100
- AMD/ATI FireGL: W5000, W7000, W8000
- Intel HD Graphics P3000, Intel HD Graphics P4000, Intel(r) HD Graphics P4600/P4700, Intel HD 5000 graphics card
Note: AMD/ATI 1000, 2000, 3000, 4000 series, nVidia GeForce 7000, 8000, 9000, 100, 200, 300 series and Intel HD Graphics (first generation) cards/GPU are not been tested and are not officially supported in Photoshop CC and CC 2014. Some GL features are available for these cards, but it is possible that the new features do not work.
I tried to reinstall the driver. I also turn off the GPU acceleration in photoshop. All to nothing does not.
I use:
8.1 Windows with the latest updates
Latest version of the BIOS for Asus Z97 - PRO MB
AMD Radeon R7 200 with the latest drivers.
Update drivers for chip
I7 - 4770K CPU @3. 50 GHz processor.
Only, I get this error when you open the application Adobe CC. Same error occurs when you open Adobe first CC.
I'm not sure what could be the issue since the card is supported.
Any help is appreciated.
Go to the site of the manufacturer of the video card and update your driver video from there.
Do not go through Microsoft or via Windows update. They are usually not updated.
Note: you are not Adobe here in these forums users .
-
Updated Windows 10, Photoshop crashes at startup
Yesterday, 09 26, 2016, I had to update Windows 10. After updating Photoshop CC 2015.5 will not launch and Illustrator is buggy. I can't open the menus file, I see a constant black cursor blinking hourglass, among other issues. Anyone know what I need to do? I need these programs to work.
Here's my crash report:
The failing application name: Photoshop.exe, version: 17.0.1.156, time stamp: 0x5792635d
The failed module name: LavasoftTcpService64.dll, version: 2.3.4.7, time stamp: 0x555dc671
Exception code: 0xc0000095
Offset: 0 x 0000000000008902
ID of the process failed: 0 x 3388
Start time of application vulnerabilities: 0x01d218e13cc49ba4
The failing application path: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe
Path of the failing module: C:\WINDOWS\system32\LavasoftTcpService64.dll
Report ID: d7e23bbd-03a4-4db4-8462-82155201303b
Faulting full name of the package:
ID of the failed package-parent application:
Any help would be greatly appreciated!
Thank you
KHARA
At some point, you were using a Lavasoft product.
This line C:\WINDOWS\system32\LavasoftTcpService64.dll shows he has a conflict with your Adobe product.
Suggest run you a registry cleaner or remove or rename that file to something else.
-
Adobe Muse crashes at startup.
Allways Muse crashes at startup with the following message: Adobe Muse hat ein problem cases und wird finished.
I uninstalled and reinstalled several times, but the problem persists. Muse does not start.
When will this problem be resolved? I paid for it and it doesn't work.
The old version before the last update worked.
I have rum Creative Cloud PSA to Windows - XP Professional with SP3 on an Intel Core2Duo processor and 4 GB of RAM.
Try to post on the forums of Muse
http://forums.Adobe.com/community/Muse/help_with_using_adobe_muse
-
Photoshop, crash at startup
I just installed all updates for Creative cloud on my Macbook Pro and now Photoshop crashes either immediately after the start-up, or after restarting my computer, I now have a rotation beach ball and can get no further. I tried to log in as a guest and he also got the ball turn and that's all. I can't say the version number as splash screen goes by too fast. Running OSX 10.9.5
Have you tried the command + Option + shift reset at the start of Photoshop?
-
Just Photoshop crashes when loading upward
my photoshop has been blocked now for a week on the load upward, I think it was right after an update
Here are the offal of crash
-----------------------------------------------------------------------------
120527920838, 4 the fault type bucket
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Photoshop.exe
P2: 17.0.1.156
P3: 5792635d
P4: LavasoftTcpService64.dll
P5: 2.3.4.7
P6: 555dc671
P7: c0000095
P8: 0000000000008902
P9:
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF72D.tmp.WERInternalMetadata.XML
These files are available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_c25b5a2dfee0f68c 5992409d92eaafb4dc53b8_640c0de1_728e095d
Symbol of the analysis:
Recheck for solution: 0
Report ID: 370b44eb-71b7-4cc4-b970-e5c7f344c1ae
State: 0
Bucket Hashed: 9674adabb436c598a7e88f39cd794496
just to let everyone know, to remove the LavasoftTcpService64.dll you need to ADWCleaner
Its the only thing I found which removes LavasoftTcpService64.dll and now my photoshop works...
-
Firefox 3.6 tracks great .but when I install 4 all that is this crash when it starts.
do you have a complete uninstall. and then delete all files in firefox
then firefox installed on a 2nd drive... to see if that would help. stop crashing when it starts.
but no go.
updated my video driver... still no go
It starts in SafeMode... so I tried to disable all extensions and plugins. still firefox 4 a few crashes when it starts.
It would be nice. If .firefox crashed .it would just tell you why...If I missed something .hope can someone help...
Thank youPS
I love firfox 3.6... But why would you put in the trash like that. It does not start even upward.
are you trying to look like Internet Explorer.
Crash... crash... accident...reinstalled 3.6 and collapsed the automatic updating for now. bold text
Safe mode disables extensions in Firefox 4, and disables hardware acceleration.
- Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
If disable hardware acceleration works then check if there is an update available for your graphics display driver.
-
Adobe Premiere crashes on startup after update
I updated Adobe first CC 2015 a few weeks back, and after his release, would crash whenever I try to launch it. These two pop-up windows.
I tried to uninstall the program to completely reinstall windows with a clean install on my computer and nothing works. Any ideas?
Thank you
Please refer to this thread: Re: Premiere Pro 2015 won't open after the recent update
Thank you
Regalo
-
2014 CC Photoshop crashes at startup
Mac OS 10.9.3
ATI Radeon HD 5770 1024 MB
Workspace and tools are visible, but everything is frozen
The problem has been resolved by Jeremy on cat from Adobe support.
The problem has been resolved by deleting the content of HD/Library/Application Support/Adobe/SLStore
I then opened Photoshop that came as a trial and I signed everything simply and it worked! I did the same thing with Lightroom that also did not work properly.
It was just the authorization file which was defective, but this process it is resolved.
WIlson
-
Firefox crashes at startup upwards, cannot start in safe mode
Help!
Firefox worked properly until recently. Now, it will not open at all. Crash Reporter says:
AdapterDeviceID: 0 x 6741
AdapterVendorID: 0 x 1002
Modules: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:40.0
BuildID: 20150807085045
CrashTime: 1439487913
EMCheckCompatibility: true
E-mail:
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1439455671
Notes: AdapterVendorID: 0 x 1002, AdapterDeviceID: 0 x 6741
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: press release
SecondsSinceLastCrash: 306
StartupTime: 1439487911
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20150807085045","version":"40.0","vendor":"Mozilla","platformVersion":"40.0","xpcomAbi":"x86_64-gcc3","hotfixVersion":null,"architecturesInBinary":"i386-x86_64"},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":6144,"cpu":{"count":4,"vendor":null,"family":null,"model":null,"stepping":null,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]} ,"os":{"name":"Darwin","version":"14.4.0","locale":"en-GB"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"adapters":[{"description":null,"vendorID":"0x1002","deviceID":"0x6741","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}]}},"settings":{"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release" « activé » {{{: real, "automatic download": true}, "userPrefs": {}}, "profile": {}}
Theme: classic/1.0
Ramjet: 1
Seller: Mozilla
Version: 40.0
useragent_locale: en-USThis report also contains technical information about the State of the application when it crashed.
Can help you?
Hi, based on a large number of recent reports by other mac os x users, I will just guess, this could be caused by the report of trusteer. If you are a user of this program, please see if there is an update available for her or even keep order/uninstalled for now.
https://Trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-wont-start/p
-
Firefox crashes at startup upward.
Cannot start Firefox (in normal or safe mode) icon in the dock.
Can not access all online solutions (via using the safari browser).
Have downloaded the new version of Firefox, which opens either.
This msg is sent via Safari.
Running OS X Yosemite 10.10.4
Last update of Firefox downloaded recently, but not directly before crashing began
Help, reasonably Mac read and write, but have had trouble for 2 hours now!
Thank you
Hi SteveBarnes, based on a large number of recent reports by other mac os x users, I will just guess, this could be caused by the report of trusteer. If you are a user of this program, please see if there is an update available for her or even keep order/uninstalled for now.
https://Trusteer.secure.force.com/PKB/articles/en_US/FAQ/browser-wont-start/p
-
Firefox crashes at startup upward in safe mode
BP-1e543bed-a2a5-465A-957a-071df2120223
your crash report saying that you use Firefox 9.0.1 and this accident may be fixed on the latest version of Firefox. You can do an upgrade and try?
-
Just got a new MacBook Air. CS6 transferred during my iMac. Have all my serial numbers. Everything worked fine yesterday. Today, Photoshop starts to launch locks and back up. InDesign works very well. Help please. Thank you.
Thanks for the update.
Press ESC to ignore this and check if that helps.
Maybe you are looking for
-
How long does take to repair a laptop?
Hello On 2 may, more than five weeks, I brought my laptop in the store where I bought it because there was something wrong with the fan. The man told me that it was probably covered by the mandate. He suggested we would better send the laptop to Tosh
-
my bluetooth does not work on my hp probook 4320 s
my bluetooth does not work on my hp probook 4320 s, no devices can be detected, files cannot be sent or received, even my mobile phone cannot detect the computer
-
Restore files deleted in Outlook Express 6
[Note to the moderator before move: IE8]-----Inadvertenly files deleted a folder in outlook express. Try to restore.
-
Why my laptop off at halfway but a session
Windows Vista 4 years
-
Windows Media Player does not open or play. WMV files.
Windows Media Player does not open or play. WMV files. I am running Vista and everything is automatically updated the newer versions. Windows Media Player worked fine a month ago, when he would be dismissed intermittently just opening. Restarting the