Adobe premiere Pro crashes after loading a new project?
Hello
I have a little problem, I bought a new laptop: MSI GE62 2QD-005NL Apache
With windows 10.
I tried to first pro 5.5, 6 and CC but they al crash.
When I start a new project it loads.
But when I try to do something like, put a video on the timeline, it crashes, or just move from edting in effects, it crashes.
Can someone help me please?
For those who don't understand the Dutch link.
The specifications are:
16 GB of Ram, 2.6 GHZ, Nvidia GTX960M and its installed on a 125 GB SSD.
Hi Boomtak,
I still don't know why, please can you give me some more help?
I'm out of ideas. Can you work with our agents of support here?
Thank you
Kevin
Tags: Premiere
Similar Questions
-
Hello. I have download Adobe Acrobat Pro DC, after loading it is a window that is unable to access the Internet or is configured incorrectly. Tried to change the time and the Internet works fine. What can we do?
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-
best computer to use Adobe (Premiere Pro and After Effect, Photoshop especially)
Hello
I would like to find the best computer to use Adobe (Premiere Pro and After Effect, Photoshop especially), could you recommend me a computer? My budget is: not more than 1,200 U.S. dollars. Thank you!
Hello
Please see the technical specifications for applications:
Premiere Pro: System requirements | Adobe Premiere Pro
Sequelae: System requirements | After Effects
Photoshop: system requirements | Photoshop
Hope that helps!
Kind regards
Sheena
-
Okay, so I have the following system configuration:
2 NVIDIA Geforce GTX 970 s
5960 X CPU
MSI X 99 game 7 motherboard
32 GB DDR4 RAM
256 GB and 1 TB Samsung 850 Pro SSD
Basically, even if I have the whole system built together, I'm not sure how check and know whether or not Adobe Premiere Pro is in fact using the map graphic or not. I know it has to be using some of them, otherwise it would not run correctly (as I discovered a recent experience). However, I don't know if there is, perhaps, some settings in the NVIDIA Control Panel that must be configured so that Premiere Pro can use the card to its full potential. Here's an example of what I'm talking about:
In other words, they are (I'm sure) all of the default settings of the Control Panel applies to Premiere Pro. However, I don't know if there are any parameters here that I should change or not. So what I'm looking for an answer to this question:
- What parameters, if any, should change for Premiere Pro (as well as other adobe applications that can use all the force of the 970 GTX)?
- How can I check the GPU activity it is applied during rendering? (For example, I can check with the Task Manager, CPU usage while I made to see that it is used at 100%).
- If, perhaps, something goes wrong and even with the right settings, say that the card still is not fully used, what other settings can I change to ensure that the GTX 970 is fully used by Adobe first Pro/After effects/SpeedGrade CC 2014?
If you want a reference point to measure the performance of Premiere Pro to your: drive system, GPU and CPU use our first Pro BenchMark (PPBM)
When you finish running the test and then run the script, you will get this report
In this case the result of my laptop (with a GTX 765 M GPU and SSD drives)
- The disk performance are explicit.
- Number 2 is a very complex timeline of seven layers with heavy assistance from CPU and GPU, without hardware acceleration GPU (processor only) should be longer than 1350 seconds.
- Three above is a measure of a chronology exaggerated using many, many GPU MPE accelerated effects and characteristics using a GPU to 99% of load (54 seconds above) and an export-only CPU of the same timeline (802 seconds).
If you want to compare your results to others, that you need to register on the site PPBM7 to see the results.
EDIT! I corrected the number 2 above originally, I said 900 seconds, but he was really longer than 1350 seconds
-
System
--------------------------------------------------------------------------------
Manufacturer Hewlett-Packard
Model HP Pavilion dv6 Notebook PC
Total amount of system memory 8.00 GB RAM
64-bit operating system type
Processor Intel Core i7-3610QM CPU @ 2.30 GHz
Number of processor cores 8
OS version
--------------------------------------------------------------------------------
Windows 7 Home Premium SP1
Graphics
--------------------------------------------------------------------------------
View the card type Intel(r) HD Graphics 4000 (version 9.18.13.3523 driver) / nVidia GT 650 M (335.23 driver version, after accident start updating 337.50)
1920 x 1080 resolution main monitor
DirectX version DirectX 10
Network
--------------------------------------------------------------------------------
Network adapter Realtek PCIe GBE Family Controller
Broadcom 4313GN 1 x 1 adapter Wi - Fi 802.11b/g/n network adapter
Premiere Pro Windows Journal
--------------------------------------------------------------------------------
Name of the failing application: Adobe first Pro.exe, version: 7.2.2.33, time stamp: 0x532c3999
The failed module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Offset: 0x00000000000c4102
ID of the process failed: 0x4c8
Start time of application vulnerabilities: 0x01cf63bb08698583
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 80d6a886-cfae-11e3-a18d-a0b3cc46aee7
--------------------------------------------------------------------------------
Bucket of error, type 0
Event name: APPCRASH
Answer: No available
Cabin ID: 0
Signature of the problem:
P1: Adobe Premiere Pro.exe
P2: 7.2.2.33
P3: 532this 3999
P4: StackHash_8d32
P5: 6.1.7601.18247
P6: 521eaf24
P7: c0000374
P8: 00000000000c 4102
P9:
P10:
Attached files:
C:\Users\MV\AppData\Local\Temp\WERD1FE.tmp.WERInternalMetadata.XML
These files are available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe first P_4bdfc3fcb77f3a49c355ba877951ede689fe99cb_03a8df37
Symbol of the analysis:
Recheck for solution: 0
Report ID: 1b054554-cfb3-11e3-96cb-a0b3cc46aee7
State: 1
--------------------------------------------------------------------------------
< name of the provider = 'Error of Application' / >
< qualifiers EventID = '0' > 1000 < / EventID >
< niv.2 > < / level >
< task > 100 < / task >
< Keywords > 0 x 80000000000000 < / keywords >
< TimeCreated SystemTime = "" 2014-04 - 29 T 14: 40:13.000000000Z "/ >"
< EventRecordID > 12941 < / EventRecordID >
Application of < channel > < / Channel >
< computer > MV - NB < / computer >
< security / >
< / system >
< EventData >
< data > Adobe first Pro.exe < / data >
< data > 7.2.2.33 < / data >
< data > 532this 3999 < / data >
ntdll.dll < data > < / data >
< data > 6.1.7601.18247 < / data >
< data > 521eaf24 < / data >
c0000374 < data > < / data >
< data > 00000000000c 4102 < / data >
< data > 2394 < / data >
< data > 01cf63b8adfad553 < / data >
< data > C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe < / data >
C:\Windows\SYSTEM32\ntdll.dll < data > < / data >
< data > 2ba83196-CFAC-11e3-a18d-a0b3cc46aee7 < / data >
Plugins part 3
--------------------------------------------------------------------------------
Giant red universe - uninstalled
Film
Crash
--------------------------------------------------------------------------------
When I choose graphics nVidia only, the crash of the body at the start, when I try integrated, agency open but crash within minutes
I already try to change Mercury Playback only software but keep the crash.
Sorry for my bad English.
I know this post is a little older, but maybe I can help someone else. Because I just had this problem! AND IT FIXED!
This problem occurs when a file in system32 is broken or something like that
After a lot of various other attempts, I replaced the file 'ntdll.dll' in 'C:\windows\system32 '.
You can find this here filen: ntdll.dll download - DLL - files.com
I wouldn't recommend to do in the first place. As a final option instead.
I realized that it is actually older than the version I had and an update will probably replace him once again, but for now it works.
And don't forget to make a backup of the old file, rename 'ntdll.dll - old' just
-
Adobe Premiere Pro and After Effects works well with the merger?
Hey everybody,
I'm in the middle of a semester at the University and I use Adobe Premiere Pro and Adobe After Effects (Windows version). I was wondering if the merger would work well with these programs? I intend to the latest update of merger next week.
The mac I use is an iMac in August 2008 (running 10.5.6). 3.06 Ghz, 4 GB RAM, 1 TB HD, and a Nvidia GeForce 8800. I also install Windows XP Pro edition and the value of using two processors and 2-3 GB of RAM.
I will also put it on a new account make sure that practically nothing is running while im current merger.
I use this for my final college.
Edit: I forgot to mention. I use CS3. My school has not yet updated in CS4.
In addition, you think that a 64-bit version of Vista will work best and then 32 bit XP on this partition?
I love Fusion as much as anyone here and use it a lot. But, in saying that...
You use this something really important - your final college. You need to perform at its best performance with as few problems as possible because you don't have a lot of time in your semester left (in the grand scheme of things).
My advice - do not experiment. Work around the merger (as heretical as it may seem on this forum) and first and AfterEffects in a punt in native mode Windows XP OS that is on a BootCamp partition. Video editing will focus on i/o and graphics of your system performance - and nothing works better for this than the native access to the system.
Running two processors in a virtual merger with computer on a machine with 2 hearts can lead to better performance and is not recommended.
-
I recently downloaded Adobe Premiere Pro (latest edition) and every time I download a media file and try to play or add it to my video sequence 1 the program crashes and says "Adobe first Pro CC 2014 4.2 has stopped working." Someone at - it solutions to my problem? It will be much appreciated.
Hi hafeezb16480172 tamarbartov ,.
Please try this:
Go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select Remove previews.
If this does not help, please provide details on the configuration of your system, including details of the graphics card.
Thank you
Regalo
-
Premiere CS4 crashes while loading a specific project
I have looked everywhere for the answer to that and I tried everything, I just want to be fixed / without alteration if it is this project file.
Well so I first cs4 on Windows 7 and its working fine it opens new projects and especially all my "old" in addition to this one project I have. This project is 14.9 MB (I know it's big enough, but I have worked on this for a while now) and each time I have try and open the project to load window comes up and it freezes about 95% of the way. I can still move the project window load but if I press Cancel then first pale and unresponsive.
It is a common problem I've found, but I have not found a solution that works for me.
Here is what I tried:
Restarting my computer
clearing preferences
Clear cache
changing file names (so it brings offline media, but never until now)
relocation of first (almost worked, now it happens about 95% instead of like 75%)
Disconnect the external hard drives (one more time to get the window currently non-media, but it doesn't show)
using a xml key (I do not know to this program but I tried to use it)
Y at - it a hope? I have no backup automatically usable either I just want to fix this corrupted project that I've been working on for more than a year.
In case anyone is wondering, I ended up going in a friends House who has CS5 and USB 3.0, and it ended up working. So apparently cs5 or usb 3.0 or the combination of both is the solution. Thanks for all those who have contributed to
-
MacBook Pro crashed after loading the Sierra
Charge of Sierra (September 22, 2016) on my MacBook Pro (early 2011) and now it crashes. The computer was working fine before the update. Can I cancel the new operating system or how can I fix the problem?
Difficulty installing Sierra
Try each of them in order. A test to see if the computer works properly:
- Reset the PRAM
- Reset the controller (SMC) system management
- Start the computer in Safe Mode, and then restart normally. It's slower than a standard home.
- Repair the disk by booting to the HD recovery immediately after that the chime press the command and R keys until the Utility Menu appears. Choose disk utility and click on the continue button. Select the withdrawal (usually Macintosh HD) volume entry of the list to one side. Click first aid button in the toolbar. Wait the fact button appear. Disk utility and return in the Utility Menu. Restart the computer from the Apple Menu.
- Reinstall OS X by booting from the Recovery HD using the command and R keys. When the Utility Menu appears, select reinstall OS X and then click on the continue button.
-
check the "project settings" for the rendering engine and make sure that its game to the software only.
-
Error installation of Adobe Premiere Pro 2.0 on winows 7
Adobe Premiere Pro 2.0 on my new computer Winows 7 installation and get a 1311.source file not found error. The last file shown on the addy is Data1.cab. Does anyone have an idea why this program is not installed? Thank you...
It's a 10-year program, which is simply not compatible.
Mylenium
-
Adobe Premiere Pro project transfer between Windows and Mac
Currently, all my projects Adobe first Pro (CS5) published are published on a windows computer. If I buy Adobe Premiere Pro for my mac at home, it would be simple just copy the original project save file and my attention, audio, images etc. (from the windows software) on my mac fixed?
Thank you very much
Jazz
Hi Jasmine,.
The best way to make a backup of the entire project, including all automatic recording, project & media files is by using the "project manager" option inside the first.
Learn how to use the project manager:
1 adobe Premiere Pro help. Consolidate, transcode and projects archives
2How to use Premiere Pro project manager: lynda.com tutorial - YouTube
Kind regards
Navdeep Pandey
-
Hey there,
I think to get the Premiere Pro, which requires that the new Mac operating system. But I installed the other Adobe programs such as Photoshop, Indesign etc years ago. These work on my current operating system (= Mac OS X 10.8.5).) Anyway, now I wonder if my programs already installed Adobe might work after the installation of the new operating system.
Any ideas what to do?
Thank you very much.
Yes, they will work in the new OS.
Kind regards
Hervé Khare
-
Satellite A100-906 does not load Adobe Premiere Pro 1.5
I installed Adobe Premiere Pro 1.5 in my notebook Toshiba A100-906.
During the loading of the Adobe Premiere Pro 1.5 a blue screen appears and the system restarts.
I guess that's a conflict with my sound card, but if this is the case, is a solution?Thnx in advance
NovipPS. The Adobe Premiere 6.0 works very well
Hello
He s strange
I searched on the site of Toshiba knowledge (you can it end to the title of the homepage of support) and found something useful
I put t know if this Toshiba technical support document wants to help you but check this link.Running Adobe Premiere Elements 2.0 laptop freeze or crash
http://support.toshiba-tro.de/KB0/TSB6401FS0007R01.htm -
Adobe Premiere Pro is constantly crashing and freezing
I am a new user of adobe and I used their free trials for cs6 in the past, but this latest version of Premiere Pro crashes while I am in the middle of projects. I don't really know what the problem is. Is there something that I need to update?
Please try this:
Go to file > project settings > General and change the rendering engine video software of Mercury playback engine only. Click OK, and then select "Remove the Previews".
I hope this helps.
Regalo
Maybe you are looking for
-
HP ENVY Phoenix 810 - 270st CTO: the mouse is a failure
My wireless mouse is in process. The red light goes off. With older mice, I needed to change the battery, but it doesn't look like it there. The keyboard seems not the batteries. If there is a battery how can I change? If this is not the case, what i
-
I was just trying to download 10 on my computer windows using boot camp assistant. I answered the questions for windows when you need to respond as what kind of language you use and then I messed up on one of the questions. I didn't know how to go ba
-
Cliq 2.1 - updated?
Looks like there are a good number of detected problems. When are test us a updated version that have these problems solved? Or the next version will go directly to the public? just curious. I'll understand if you cannot answer due to double-super-se
-
Impossible to get netflix on my sony bravia internet tv
recently joined netflix and im struggling to get Netflix on my sony internet tv, need pointing in the right direction
-
How to rid error 0x800ccc17 blocks the sending and receiving of mail
I'm administrator, have opened the mail in windows for years without having the password. Child wanted to do something with the camera and was needing a password when visiting I typed in and I--decided I had ever before so deleted. Now error ox600ccc