Adobe premiere Pro crashes after loading a new project?

Hello


I have a little problem, I bought a new laptop: MSI GE62 2QD-005NL Apache

With windows 10.


I tried to first pro 5.5, 6 and CC but they al crash.

When I start a new project it loads.

But when I try to do something like, put a video on the timeline, it crashes, or just move from edting in effects, it crashes.

Can someone help me please?


For those who don't understand the Dutch link.

The specifications are:

16 GB of Ram, 2.6 GHZ, Nvidia GTX960M and its installed on a 125 GB SSD.


Hi Boomtak,

I still don't know why, please can you give me some more help?

I'm out of ideas. Can you work with our agents of support here?

Thank you
Kevin

Tags: Premiere

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